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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7596 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 7,596 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works well. Simple to use software. Feels responsive

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    G502 Hero Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in hand well has weights to add for different feels has rgb colors great reactive mouse for gaming highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software can be a bit tricky to figure out, but the mouse is a dream once you understand it. The catch or release scroll is an awesome design!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good click

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clicks and moves very nice, feels smooth and crisp, recommend if you like a heavy mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback on the G502 HERO! We're glad to hear you're enjoying the smooth, crisp clicks and the satisfying feel of a heavier mouse. This is valuable input for us. Logitech

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse functions as its supposed to, the only problem is I have a large hand and standard sized mice just feel too small to me. Otherwise an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with great customization. RGB is nice as well as the weights. Only thing is that it is a fat mouse so more towards the larger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mouse review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Did not have any issues so far. Great mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled that you are enjoying your Logitech G502 HERO SE and that it's delivering a great experience so far. Thank you for sharing your positive feedback! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    greeat product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse perfect for gaming and every day usage, would buy it again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback! We’re thrilled the G502 HERO mouse is leveling up both your gameplay and daily use—your support means everything! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you want for gaming. A button to make your mouse wheel move freely or move in notches. A DPI button. Weights to add for your preference. I like a heavy mouse so I added them all to it. I haven't tried removing to see what it would do to my gaming. You won't be disappointed here with this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech is awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse with lots of buttons you can program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We're so glad to hear that you find the G502 HERO to be the "perfect mouse" with plenty of programmable buttons to meet your needs. We truly appreciate you sharing your positive experience!. Logitech

  • Rated 5 out of 5 stars

    Great mouse, half the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for half the price of similar quality and features. I have bought multiple for myself and even one for a friend. I eventually wear out the scroll wheel due to a particular game I play, but at the price they can be replaced easily enough. Buying a more expensive G500 series mouse will not give a better scroll wheel sadly or I'd consider the G502 X

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! It’s great to hear the mouse delivers top-tier performance and value, making it a go-to choice for you and even worthy of gifting. We appreciate your insight on the scroll wheel too—sounds like it’s getting plenty of action! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would absolutely recommend this mouse to anyone. It was the second mouse I purchased and fell in love with it over the first few days. The weight and feel is great and with the extra weights you can tune it to your personal preference. All the extra buttons are a huge +

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    One of the best mouses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is definitely very comfortable to use. It responds very quickly and the scroll with infinite scroll option is super handy. Looking to get a second one for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review of wired, eady to use/install mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wired mouse; it is exactly what I needed & BestBuyStaff very helpful 2 me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! 🎮 We're glad the G502 HERO delivered exactly what you needed—easy setup, reliable performance, and support you can count on. Here's to smooth clicks and great gaming ahead! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight, balance, and overall feel for a person with larger hands.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and weight. Great responsiveness with very good software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic review! We're glad the G502 HERO is proving to be a well-balanced powerhouse—with its comfortable size, responsive performance, and solid software. Here’s to precision gaming and gear that truly delivers! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Logitech mouse died after 9 years finally, so I replaced it with this one. Works great! It is comfortable, has just enough buttons, and no trouble so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic mouse.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse as a gift for my brother as he has just built his pc. He loves it and has even bought the Logitech keyboard to match it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear your brother is enjoying the G502 HERO and has completed his setup with a matching keyboard! It's great when a gift hits the mark. Logitech

  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong , it has every feature you will ever need (corded) price is right , comfortable and responsive .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mouse the lighting is perfect. Great quality, logitech hub is super customizable. Happy with my purchase. Would recommend 10/10

    I would recommend this to a friend