Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$49.99
Save $20
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7596 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 7,596 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to change the colors, programmable buttons, and DPI using the logitech software, mouse also feels good On the hands after long sessions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GReatr gaming mouse for teh price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming mouse for teh price easy to use multi function.very happy with purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're delighted you're very happy with your Logitech G502 HERO Wired Optical Gaming Mouse, finding it a great value, easy to use, and multi-functional. Thanks for the fantastic feedback! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Adjustable weight’s?!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and essential to every computer build for those who prefer heavier mouses and precise movements!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear you find it a great and essential product, especially appreciating the adjustable weights for those who prefer heavier mice and precise movements. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Have been using a G502 for many years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are thrilled to hear the product is delivering as promised. Thanks for being a valued Logitech user. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    gamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High DPI and acceleration for a great price. Plug n play. RBG works well with Logitech software for light effects.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    high quality, cool features, works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theres not a lot to say about a mouse? this one is a nice mouse and it has some neat features, like the ability to change the sensitivity of the mouse on the fly, a "sniping" button that drastically slows down your sensitivity and stabilizes your view for those long distance shots that require SUPER steady hands, as well as having a couple extra buttons to map too, which is always handy. Also you can balance the weight to your preference with little weights you can add or remove in key places to make it feel perfect for you? I use it for gaming and love it! I would totally recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the g502 forever and wouldn't change it for anything

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the feedback on the G502 HERO gaming mouse. We're thrilled to hear that it's been your trusted choice for so long and that you love its performance. Your loyalty and positive comments are a fantastic endorsement. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super comfortable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable to play, I've been playing a lot of shooting games and another great variety, incredible sliding, even very good for doing homework and for my work, I loved it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech G502 HERO! We're thrilled to hear that you're enjoying the mouse for both gaming and everyday tasks. Logitech

  • Rated 5 out of 5 stars

    wonderfully customizable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. been using it about a month now. Only thing i don't love is the auto change when you open a game but overall the buttons and customization is wonderful

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO! We're glad you're enjoying the mouse and finding the buttons and customization options to be wonderful. Regarding the automatic profile switching, you can customize this behavior within the Logitech G HUB software. You can adjust the profiles, their triggers, and even disable automatic switching if you prefer. We encourage you to explore the G HUB software's settings to find the perfect configuration for your gaming needs. We appreciate your feedback and hope you continue to enjoy the performance of the G502 HERO! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech Mouse

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my friend as a birthday gift and he is going crazy with the mouse the thing that I like is you can adjust the weight according to your own feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience! We're delighted to hear that your friend is enjoying the Logitech G502 HERO Wired Optical Gaming Mouse. It's great to know that the adjustable weight feature is a hit with you as well. We designed this mouse to offer a customizable and comfortable gaming experience, and it's wonderful to see it being appreciated. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    worth the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good mouse. it is nice and heavy and comfortable to use. it has satisfied me for a mouse at this price. i am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is perfect for ME! Fits my hand great, extra buttons make it perfect for FPS games and the smoothness is superior to any other I have used!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your thoughtful words! We’re proud to know our product is working well for you. Your support means everything. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse! It’s very comfortable. There is sensitivity control on the mouse itself. Also comes with extra weights to adjust the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, good quality, Made in Malaysia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made in an ASEAN-agreement nation with solid environmental and labor regulations; unlike china. The quality shows. This replaced my older legendary Logitech G9 mouse which I used for 10 years before it finally started to fail. I'm hoping this will last just as long. It feels sturdy, but quite heavy even with all the weights off. I have medium to large sized hands (I usually purchase large ski gloves, mittens, etc..); and it feels and fits quite nicely. After getting used to it, I've been doing quite well in FPS games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buttons, looks sleek, & I like the colors. Would recommend to others looking for a gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Rated 4 out of 5 stars

    Good multi function mouse, needs better layout

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse and I really enjoy it, I just wish the button layout was adjustable or was just a better layout. DPI up and down are perfect, the the DPI reset button where it is does me no good as I'm not changing it enough for it to be in such a critical space that I could key bind other things to make it more useful. I love that the mouse wheel locks and unlocks, makes scrolling a breeze, I also like that the wheel moves left and right, it makes this mouse more than for just gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Perfect in every department other than buttons!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis is a really great mouse if you’re right handed. It feels a lot better than ambidextrous mice. It fits to the hand very nicely and has really cool texture grip on both sides which is great if your hands get a little sweaty. I got this mouse for $35, if you have a chance to buy it at that price & are using a standard dell mouse, BUT IT! It’s an absolute steal. I got this coming from a standard dell Bluetooth mouse & can confirm it is a worthwhile upgrade! I can’t imagine gaming with my old mouse after picking up this one. The mouse feels super smooth & the on demand adjustment of dpi is extremely useful. One of the best features is the mouse wheel, it has a very nice feeling scroll and is great for games that use the wheel for switching guns. And with the click of a button the wheel turns to a fidget spinner. You can scroll that baby across whatever program or webpage you are using. It’s great! And of course, the design. This thing looks really dope. Beautiful and adjustable subtle leds that match my mechanical keyboard very nicely. Really cool looking curves and edges all around. But lastly we talk about the buttons... they’re ok. I am not used to mice made for gaming but this mouse’s buttons click far too easily. When I am resting my hand on the mouse I accidentally change the dpi to a terrible setting. If I rest my hand on the top I accidentally click in the right and left buttons often. When I am far into a game and my finger barely pushes the right button and I explode myself with a grenade. On my dell mouse I didn’t have this problem, but the button clicks didn’t feel nearly as nice on the dell. Overall not a big fan of the button placement on the left side of this mouse. I cant ever click the button I want in the midst of gameplay or reach the thumb button correctly. The buttons do click nicely though when I am able to click the correct button or click it on purpose. So that is the main caveat for me, but is more of a personal preference & something that will be different for everyone. I have only had the mouse for a little over a week so it may just take some getting used it. Overall I am very happy about my purchase & I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice ergonomic mouse,that has a single fault that I am sure is a feature. The scroll wheel is very stiff! That is great in a game but very annoying in normal use! I fact it is so stiff that in all-day use it can make the tip of your finger a little sore! Over all this is a great mouse with great features at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent feel in the hand. Weights made it extremely easy to find the exact weight that I wanted .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear you're enjoying the excellent feel and customizable weight of your G502 HERO! It's fantastic that the weights helped you dial in the perfect balance. Thanks for the great feedback! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, especially for smaller hands.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable, especially if you have smaller hands. The scroller can be switched to 2 different modes which comes in handy.

    I would recommend this to a friend