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Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 7,507 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    My brother loves it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's a real gamer now. The mouse is comfortable and the weight is nice and heavy. It feels high-end, over all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goated mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse good movment and super customizable i love this thing

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The customizable features and smooth movement of the G502 HERO are definitely highlights. It's great to know you're enjoying it. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, Very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a great mouse. The customizable weights are nice but really who notices a few grams difference? I mean maybe pro gamers... The cord is braided so it doesn't tangle or snag easily. The mouse is very precise with high resolution. It is extremely comfortable almost as much as the G700 Ergo design. The only nitpick is it would be better with a smooth traditional look leaving the angular breaks and making it a single smooth shell. You don't notice it after a few minutes but my other computer has a G700 and I still prefer that feel.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Solid gaming/work mouse, Logitech quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, the programmable buttons are a must have even for regular day to day use. The customizable weights are also a nifty perk. You have to use the Logitech G Hub software to map buttons otherwise, but there is a big support base for different apps/games you can download profiles for. RGB is fun too, get in on it folks! I loves this so much I plunkered down $100 a year later for the wireless version.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Price Meets Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this mouse in the past for years, and when the mouse I switched to (Corsair Scimitar) stopped working properly, I immediately came back to the G502. With gaming or workflow in mind, it has the perfect amount of buttons and functionality, as well as software to customize further. It's a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    welterweight knocking out heavyweights.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased on sale for 40 bucks, when i got home and opened it up i was really surprised at how high quality it felt, extremely sturdy. even came with a nice little plastic case filled with 6 half gram weights to customize the balance of the mouse. more than happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse by far !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mice on the market. After getting one myself I understand exactly why that is.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That is fantastic feedback! We are thrilled to hear you're enjoying the Logitech G502 HERO Wired Optical Gaming Mouse and that it lives up to its reputation. Thank you for sharing your positive experience with us! Logitech

  • Rated 5 out of 5 stars

    Give me gaming mouse thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like using the gaming mouse I helped you to do what I need to do and gets the job done very much thank you

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and affordable. Greath option for mobas, rts's and shooters alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good mouse. I would recommend it to everyone.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for everything from first person shooters to RPG adventures. Works beautifully. My wife found the adjustable weights to be hilarious. Told me a mouse is no substitution for working out at the gym! Oh well. Feels fantastic and is quick and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well weighted gaming mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for my vault hunting exploits in Borderlands 4.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We’re thrilled it enhances your gaming experience with great balance and smooth performance. Logitech

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid Mouse

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've played around with a few different mouses, this one is one of the better ones that I've had. So I can definitely recommend it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular choice for gamers and productivity users alike. It's known for its ergonomic design, customizable buttons, and high-performance sensor.

  • Rated 5 out of 5 stars

    Very comfortable and customizable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. It has great customizability as you are able to adjust the weight of the mouse with included weights and every button is programable. The Logitech G HUB software is relatively easy to learn without any issues. I also really like how the scroll wheel is basically a fidget spinner. My only problem I've had with this mouse is sometimes I will accidentally click the button near the thumb area. Most of the time it doesn't matter but it's still something that happens.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. All of the buttons are programmable and it feels great in my hand. The added weights are a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse, they did an update and I know have up to like 24k DPI !!!:) :) Love the sniper button feature!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the weights you can add and plenty of buttons for gaming. Would def recommend this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this mouse two different times because I think it is that fantastic of a product. I play everything from MMOs to FPS. It feels great in the hand and comes with a multitude of dpi settings. Highly recommend to anyone looking for a comfortable gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Excellent for any age!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for any age child to adults. Weights can be put in or taken out, so comfortable to use. The letter lights up in different colors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for the price! I like the added weights and overall feel of the mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired! We're glad to hear it delivers solid value and that the adjustable weight and feel are working well for you. Your insights help highlight the balance of comfort and customization we strive for in our gaming gear. Logitech