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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7596 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 7,596 reviews
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, RGB, no issues. Mouse wheel has a mechanical "brake" to adjust sensitivity on the fly. Love being able to adjust the weight!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fanciest mouse I've ever owned! XD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the mouse but it is VERY sensitive. So many profiles to choose from and it includes weights! Very fancy! Only issue is the profile option button is very close to the right click and I sometimes change the profile by mistake. Other than that little issue Its a great mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your kind words about the G502’s feel and customization options. It’s great to hear you’re enjoying the mouse! We understand the profile button placement can be tricky. Thank you for your feedback.

  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent quality and is sold for a reasonable price. Definitely recommend this gaming mouse if you don’t want to pay a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Scroll wheel on the fritz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a nice mouse until my scroll wheel started to go on the fritz. it sometimes works and sometimes doesn't. otherwise nice mouse

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback regarding the Logitech G502 HERO SE Gaming Mouse. We apologize for the inconvenience caused by the scroll wheel issue and regret that the product did not meet your expectations. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works really well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well I have been using it for a long time and haven't had any issues with it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your positive experience with the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Top choice in this price range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic gaming mouse - or even just a mouse for general use. It is super comfortable and highly customizable. The textures of the surfaces feel good under my hand and it moves and tracks very smoothly. I can see how some users could accidentally press the button near the thumb, but thankfully it has not been an issue for me. We tried out a bunch of others in the store, but this was definitely the one that we thought was the best in this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Probably the best mouse on the market for people who want a lot of programmable buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic feedback for the Logitech G502 HERO Wired Optical Gaming Mouse!

      We're so glad to hear you find it to be a "Good mouse" and, especially, that you consider it "Probably the best mouse on the market for people who want a lot of programmable buttons." That's high praise and really highlights one of the G502 HERO's core strengths.

      We design our G502 series with extensive customization in mind, so it's wonderful to know that the programmable buttons are making such a positive impact on your experience.

      Thanks for sharing your thoughts! We hope it continues to enhance your gaming and productivity. Logitech

  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my daughter’s 10-year old Steelseries mouse. She loves this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a great little mouse. I don't typically get a wired mouse but the cord is very manageable (braided cover) and the tracking is excellent. The DPI is high so you might want to drop the windows mouse speed down a little bit so you can take advantage of the hight DPI. Nice ergonomic feel and glides across and reads most surfaces well. For the price, I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse with great customization

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very picky when it comes to mice. I suffer from carpel tunnel to a moderate degree, so need to be careful with the mice I use. Personally, I like a mouse that has a few extra buttons within easy reach to customize for games that require the heavy use of Ctrl or Alt, since reaching for them can be literally painful. I relied on a Corsair M65 for a long time because of the large customizable button near the thumb, but with my new computer I wanted to stick with Logitech because of the keyboard I had chosen. The G502 was one of the few mice Logitech offered with a similar button configuration. And, it's not bad. The mouse is comfortable to use with a number of extra buttons to customize and a large thumb button on the left side for easy access. The thumb button is just a little farther than I want it to be, but still within reach. Out of the box, the mouse is programmed with two DPI buttons, one up one down, right by the left click, as well as two more buttons by the thumb and another behind the mouse wheel unlock. The mousewheel does unlock, which is a feature I've never used before- as well as the mousewheel feeling very sturdy due to its metal structure. The mouse comes with added weights to tune your mouse, something I've never felt the need to use, but are there for more advanced users. To get the most out of the mouse you need to download Logitech's G-Hub, which allows you to modify keys, add macros, and change the LED effects on the mouse. The program is pretty extensive allowing you to do pretty much whatever you want. Compared to Corsair's program, it seems a bit more streamlined, but otherwise functions pretty much identically. As most gaming mice, it does have LEDs in it. The G symbol can be programmed with a variety of glowing effects. The pictures of the mouse show a triangle just above the G symbol that has three little marks that glow- that's not entirely true. They're DPI marks that will glow only when changing the DPI setting and then quickly go back to being dark. It's not something I mind, but others who like a flashier mouse may find that annoying. Overall, the mouse feels quick and light and zippy- and I'd recommend it to anyone looking for a cheaper alternative to more expensive "gaming" mice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My Logitech Mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit for me to get used to but for a gaming mouse I'm enjoying it a lot!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your feedback on the Logitech G502 HERO SE! We're glad to hear you're enjoying it as a gaming mouse. Logitech

  • Rated 5 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse. I love the wheel feature to switch from free scroll. Durable and I still use after 2 years

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! It's great that the G502 HERO is your favorite mouse and that you especially love the dual-mode scroll wheel. We're also thrilled to know it's proven to be durable and still going strong for you after two years! Thanks for sharing your long-term positive experience. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse by far, one of the few mouses my hand sits on well as a female.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome feedback on your Logitech G502 HERO Wired Optical Gaming Mouse!

      We're absolutely thrilled to hear it's your favorite mouse by far and that its design fits your hand so well. Finding the perfect mouse for comfort and performance is key, and we're delighted the G502 HERO hits the mark for you!

      We appreciate you choosing Logitech. Enjoy your gaming! Logitech

  • Rated 5 out of 5 stars

    Great customizable mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've bought this mouse, and I love it as much as the day I bought it. I had no issues until it started double clicking, just from how much I used it probably. I use this mouse to play league of legends specifically, and it's a super good mouse. Has plenty of buttons to bind macro's or different keys too, and the scroll wheel is amazing. The on board memory makes sure your mouse defaults stay the same no matter which computer you're on, which is another great feature I enjoy. I'd recommend this mouse to just about anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all, got here on time. Super high quality aswell

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our product is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Overall great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very light mouse. Comes with weighted magnets to put on the inside. Love the second aiming button on the side for a second dpi setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was in stock at the store. It took a few days to ship. It's working out well so far. It just takes a little getting use to the "click" when using the scroll wheel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO mouse is working well for you, and we appreciate your patience with shipping and your input on the scroll wheel. Your comments help us continue improving both performance and availability. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse for Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to be able to switch dpi on the mouse and it is very lightweight and can have weight added to it as well to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomics are excellent!! A delicate touch! A+

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product Review: Logitech G502 HERO Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dedicated gamer and someone who spends long hours at the computer, finding the right mouse is crucial. After extensively testing various options, I can confidently say that the Logitech G502 HERO Gaming Mouse stands out as a top-tier choice in the market.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a popular gaming mouse with a high-performance sensor, customizable buttons, adjustable weights, and long battery life. It's a great choice for gamers looking for a feature-rich wired mouse. Consider its size and weight if you have small hands.