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Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7507 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 7,507 reviews
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has plenty of buttons for programing. It has adjustable weights, a good mouse wheel. And a nice thumb rest.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great feeling Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned 3. Every single one has worked flawlessly. While its still available I might buy another. First one given to a family member to game with, after I used it for years. Second one used to game an amazing amount of time. Third given to a second gaming family member. Maybe we need to get out more, but as a go to, multi functional, multi use mouse, it ticks alot of boxes. Braided cover on the wire is done very well, and has lasted many years, and never a dead battery.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the adjustability with the weights. Very precise clicks. Extra buttons really awesome for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for what we purchased for. My son need a new mouse for his gaming and these were just perfect. He purchased other more expensive ones and these are basically the same for much lower.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for the great review of the Logitech G502 HERO! We're glad to hear it's a fantastic option for your son's gaming needs, and that it delivers similar performance to other high-priced mice. Finding a great value is always a win, and we appreciate you sharing your experience!

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design, comfortable for long hours of gaming. Weights are also a big thing i look for in mice.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Enjoyed programming the different buttons for game play.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO. We're glad to hear you're enjoying the programmable buttons for enhanced gameplay. Your satisfaction is our priority. Logitech

  • Rated 5 out of 5 stars

    502 mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been so great for me over the years. I bought another one for my son as well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear about your positive experience with the G502 HERO Gaming Mouse over the years! We're delighted you love it so much that you chose to share the precision and performance with your son. Thank you for your continued loyalty! Logitech

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse to replace my G9, it still worked but felt it was time. Simple to install and use, Logitech software is simple to use as well, syncs with Logitech software right away. Very smooth and fluid response. PROS: -Thumb don't drag on mouse pad. -Bulls eye button instantly slows mouse for precise movement in FPS. -Four G keys on mouse, two are default back,forward for web pages. -Custom weights. -One click scroll wheel change. CONS: -Only RGB is the G icon, wish it had under lighting effects. -Wired

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great mouse and love the extra buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets face it Logitech has been around since the beginning. They are the first thing you think of when you think of a basic good computer mouse and keyboard. Well this carries over into their gaming mice as this thing feels great in your hand. Doesn't matter if you palm or claw, it feels great either way. I LOVE the extra buttons as you can bind them to anything INCLUDING macro's and actual keyboard commands which makes them great for extra things in game. I definitely recommend this G502 mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse that will last for years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works really well, has just the right amount of weight, and is big enough to fit people with larger hands. The only issue I have with it is that the two buttons next to the left click button on top are not the easiest to push, especially the further back one. I've been using the mouse for many years without issues, and bought another for a present.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good moderate priced mouse. Comfortable and good response. My mouse broke and I needed one right away and it fit the bill perfectly! Would absolutely recommend for a reasonable priced mouse- great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Responsive and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, its very responsive and like that you can add or take away the weights inside to suit your likings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Always dependable and cheap to replace if anything goes wrong with the click buttons. Every other part is very dependable and long lasting. I've had three the past 5 years and will always come back for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does exactly what we ourchased it for

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our Logitech G502 HERO Wired Gaming Mouse is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Balanced for everyday use and gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after reading all the rave reviews. Super happy with the purchase. Super smooth in everyday use and gaming on my QcK Series mousepad. Tips: - Download the "Logitech G Hub" to configure DPI for the mouse, it'll make all the difference. - If the mouse is too lite, use the included weights and put them inside your mouse to make it heavier. I ended up using the maximum amount of weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    asome mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good nice performed as expected easy to use with ghub

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse. We’re glad to hear it performed as expected and that you found it easy to use with G HUB. Your positive experience means a lot to us! Logitech

  • Rated 4 out of 5 stars

    Great for Beginners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for first-time gamers or entry-level gamers. Build quality is solid; it feels a little too plasticy, but it comes with some metal to help weigh it down so it's more precise as it slides across the desk. Additionally, the buttons are intuitive and easy to use, and the mouse's sensitivity has a huge range for every kind of user. I don't like how the buttons can't be customized - there's buttons that act as back/forward buttons while you're browsing the web and I find them easy to trigger. It happened while writing this review and I had to retype the whole thing, ha ha. I do, however, love that there's a switch for the scroll wheel for people that want it to make noise or be silent. Very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 4 out of 5 stars

    For the price I paid, I couldn't be happier!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to start, the box that arrived in the mail was pretty beat up and damaged. It isn't a huge deal considering the mouse and everything else inside where in place and not damaged, but, as someone who keeps the boxes to just about everything, especially PC parts and technology because if I wanted to sell it in a year or two, having the box that was kept with everything and is in great condition, shows to potential buyers that not only do I take good care of my things but that original box will also help to sell for a little more than if you didn't have the box, hell, some people might not even buy it used if it doesn't have a box. Anyways, the extra weights are great if you really wanna dive in and tune it to your preferred weight. I also personally like the colors, white and black, makes for a nicer looking mouse, more-so than the original wired G502. The subtle RGB is a nice touch too. It is not overpowered and won't distract you. To be totally honest, when I had purchased this mouse back on 12/24/20, it was on sale from $74.99 to $34.99, that alone was a steal of a deal and is probably the only reason I purchased it. But I also had a $10 off any item coupon that Best Buy had gave me when I bought and moved into my new house. So after tax, I had only paid $30. Steal of a deal. If you can find it for under $50 I would say get it and you won't be dissapointed. For instance, if this was the original plain-Jane wired G502 that was on sale, I probably wouldn't have purchased it. But, this is not the original, this is the G502 Special Edition! With a sleek updated color scheme (black and white) and a subtle touch of RGB that is not overkill, this is a great entry level mouse for anyone looking to game and or even just browse the web in style, you will not be dissapointed.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Price

    Rated 5 out of 5 stars

    Great Mouse and Buttons!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse at a very affordable price on Black Friday, as well as I love all the different buttons it has!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, reliable, not too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for general work, not gaming. I use gaming mice because they are generally better quality and higher resolution, making fine selections easier. This is a good one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We're glad to hear the G502 HERO is serving you well for everyday tasks. It’s awesome that the precision and build quality are making a real difference—even outside of gaming. Here's to smooth and accurate work ahead! Logitech