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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7523 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 7,523 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Always dependable and cheap to replace if anything goes wrong with the click buttons. Every other part is very dependable and long lasting. I've had three the past 5 years and will always come back for another one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved my Razer Mamba elit but at half the price this mouse feels superb in my large hand. Great for gaming, great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse for a bit of everything.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech always seems to make a great products and this is no exception, the feel is right the look is right, the only thing for me is the DPI buttons needed better placement as in most games I seem to hit them and in turn causing the change of DPI while gaming. however keep in mind I have large hands so this may not be an issue for others and they can be turned off. In the end this mouse is great and I hope it last awhile like most Logitech items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THIS OVER THE RAZER MICE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is superb. Switched over from the Razer Mamba [wireless deathadder] and lemme just say, the actual hardware takes a giant #2 on the razer. HOWEVER, I will say that Razers Synapse software is far superior and more user friendly to Logitechs G hub. However, I must say that I will be sticking to a logitech setup from now on, as you get so much more than what you pay for with Razer, Corsair, or any other competing brand. Game on Logitech, Game on.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to click using very little force. It’s also nicely weighted, and has nice RGB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was very good. My cats do not even play with it! The side buttons work great for Runescape, and I picked this up using the locker option and it was very smooth and easy to pick it up! Logitech Mice are very easy to re-program the side buttons due to the program they come with.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, especially for the price. The cord doesn't get caught, and the software is incredibly easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old SE mouse. When these go on sale, they're an excellent price! I use a desktop so I have no need for the wireless one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Enjoyed programming the different buttons for game play.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO. We're glad to hear you're enjoying the programmable buttons for enhanced gameplay. Your satisfaction is our priority. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this. Good response and weight for hours of fun. The only negative is that my dog likes the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality than my previous mouse. More responsive, lighter, and quicker response.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Responsive mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with lots of buttons and excellent responsiveness. I like the optional weights you can put in.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Incredible gaming mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergonomic feel (my wife can use it with her small hands quite easily), accurate sensors, solid clicks and plenty of programmable buttons. Really hard to beat at $50 and still widely regarded as one of the best gaming mice to this day. If you're paying more than $50 for a gaming mouse, unless you are an esports competitive player, I would just go for wireless at that point (Corsair Dark Core RGB Pro SE). Otherwise, for wired mice, this is really one of the best for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech Hero Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, tried the wireless version, had some delay latency. Went with wired version, very happy with it. Added weight allows you to have mouse weight at your personal preference. Great value with recycle trade-in (20%) off of Logitech accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Architect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first impression of use was a very easy transition. The wrist discomfort for me became nonexistent. Really like this product.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for the price! I like the added weights and overall feel of the mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired! We're glad to hear it delivers solid value and that the adjustable weight and feel are working well for you. Your insights help highlight the balance of comfort and customization we strive for in our gaming gear. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say? Great sensor. Wide range of DPS. Adjustable weight. Great fit for larger hands. Logitech makes great stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great mouse at a great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever used. Has weights that you can add for a heavier weight but without them it's so lightweight. The button mapping is a bit confusing since you have to use a older Logitech software to map it but it's pretty good at detecting games and switching buttons when gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed Logitech G502 HERO review! We appreciate you highlighting both the pros and cons, especially the comfortable lightweight design (even with added weights) and the effective in-game button mapping software.

  • Rated 5 out of 5 stars

    Exceptional Mouse and Software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional mouse, excellent quality but the software is what makes this above and beyond. It can customize your preferences for different games, and even sync to a Logitech microphone to isolate background noise and “get to know” your voice only. Smooth, quiet and the customizations make this the best mouse I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    I LOVE THIS MOUSE!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has many programmable buttons and is super comfy and plus it looks so sick. I LOVE IT and you will too

    I would recommend this to a friend