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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7596 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 7,596 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older mouse but if you like some heft to your mouse or you just have big hands rhis will work perfectly and you wont have to spend $300

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your kind words! We’re proud to know our product is meeting your needs. Your support keeps us motivated. Logitech

  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking works great. The weights are easy to adjust and the software is user friendly. This is a great value for an awesome gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    10-10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect gaming mouse light and super easy to set up.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! Sounds like the gaming mouse hits the mark with its lightweight design and hassle-free setup. Perfect combo for smooth, responsive gameplay—glad you're enjoying it! Logitech

  • Cons mentioned:
    Software, Wireless

    Rated 4 out of 5 stars

    Good mouse. GHUB sw has a learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. Only reason I didn't give it 5 stars was that it isn't wireless and the Logitech GHUB Software, while powerful, has a learning curve and can be tempermental at first if you don't fill out your profile.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, onboard media controls usually won't work without using G Hub, other than that, it's built for large hands so beware if you have small hands.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We understand that G HUB is required for full functionality of the onboard media controls. We're always looking for ways to improve the user experience. We appreciate you sharing your experience with the G502 HERO. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse for my wife and she has loved it so far. Fits in her smaller hands great and she likes the adjustable weight and sensitivity.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO! We're delighted to hear that you are enjoying its comfortable fit, customizable weight, and adjustable sensitivity. We hope you continue to enjoy many hours of comfortable and precise gaming with it. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Durable. Comes with magnet pieces to put inside the mouse to balance out the weight of the mouse to your style. Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Comfortable and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable vs regular flat, traditional mouses (mice? Mouse?). It's so good, I bought 2. And it lights up, which is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, Very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a great mouse. The customizable weights are nice but really who notices a few grams difference? I mean maybe pro gamers... The cord is braided so it doesn't tangle or snag easily. The mouse is very precise with high resolution. It is extremely comfortable almost as much as the G700 Ergo design. The only nitpick is it would be better with a smooth traditional look leaving the angular breaks and making it a single smooth shell. You don't notice it after a few minutes but my other computer has a G700 and I still prefer that feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it’s price it is very good it glide very well and never mistracks. The software for it is great allowing you to easily remap buttons and set up macros

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - G502 HERO! We're glad you're enjoying its smooth gliding, accurate tracking, and the versatility offered by the G HUB software. We appreciate your feedback. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Goes great with a black and white pc setup.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than the non-SE version. Fits perfect in my hands, a few extra buttons, and it lights up with custom colors.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so glad you’re enjoying your Logitech product. Your feedback helps us stay on track and continue delivering great experiences. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing exactly what we were looking for at a reaspnable price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback on the G502! It’s awesome to hear it hit the mark for performance and value—sounds like a win all around. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    My brother loves it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's a real gamer now. The mouse is comfortable and the weight is nice and heavy. It feels high-end, over all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good not just for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using this for gaming, as I no longer game. I do want a very durable mouse, and this seems to fit the bill. I also like that you can customize the weight on it. I currently have 2 weights on. It feels sturdy and precise. I also found myself liking the infinite scrolling wheel and using it often, even in non-gaming application.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502 Hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for my use at work and my gaming entertainment, highly recommended, you will not regret your purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic recommendation of the G502 HERO! We're thrilled to hear it's serving you well for both work and gaming. It's fantastic that you're finding it excellent and highly recommend it to others. We appreciate you sharing your confidence that others won't regret their purchase! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good quality mouse for the price. feels great, mapping is easy and rbg is a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for every day use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels greats in hand, easy to configure, smooth scrolling and movements.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear that it feels great in your hand, is easy to configure, and offers smooth scrolling and movements, making it perfect for everyday use. We appreciate your positive review! Logitech

  • Rated 5 out of 5 stars

    Need I Say Anything

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best mouse ever made the ergos the design everything perfect

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Totally thrilled to hear you think the G502 HERO is the "best mouse ever made"! We're ecstatic that you're loving everything about it, from the ergonomics to the design. Sounds like a perfect match! Logitech

  • Pros mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    Best mouse I've ever used

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic, comes with weights, fully customizable, responsive, long cord, LED customizable. Perfect mouse. You can get it relatively cheap if you wait for sales. Got it for $30 and am happy with it for the past six months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect mouse to use if playing a game with multiple buttons presses

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Fantastic to know the Logitech G502 HERO Wired is hitting the mark for your gaming! Your assessment that it's ideal for titles demanding multiple button inputs truly highlights its design strengths. Glad it enhances your play! Logitech