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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7519 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 7,519 reviews
  • Rated 3 out of 5 stars

    Great Mouse... BUT Makes Annoying Noise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functions are great! However, after daily use for work after a week or so, it started making a "vibrating spring" sound on the left clicker when released. The noise gets super annoying, and I can't figure out if this is normal. Gamers might find it more annoying than a guy like me who uses it for work.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know about your experience with the Logitech - G502 HERO Wired Optical Gaming Mouse . We’ll pass this along to our product team, and our support team would be happy to assist you further at socialcare@logitech.com Logitech

  • Rated 5 out of 5 stars

    Best Mouse Purchase In Years!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase! You can change the weight of the mouse to fit any play style and I love that feature, let me not start talking about the scroll, I didn't even know that there are two modes for the scroll wheel (smooth and ridged mode). Of course, the RGB is always a plus—overall amazing pruchase.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    I LOVE THIS MOUSE!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has many programmable buttons and is super comfy and plus it looks so sick. I LOVE IT and you will too

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for gaming and productivity. Very responsive and it's nice being able to control the lighting on the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good mouse. I would recommend it to everyone.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Durable and reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this gaming mouse for about a year and a half exactly and have had zero problems the adjustable weights are a nice touch as well as the extra programmable thumb buttons too it’s a smooth and highly reliable mouse and I would definitely recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well weighted gaming mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for my vault hunting exploits in Borderlands 4.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We’re thrilled it enhances your gaming experience with great balance and smooth performance. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performing mouse, comfortable design. Durable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear you're finding the G502 HERO to be a very good performing mouse with a comfortable and durable design. Thanks for sharing your positive experience! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came highly recommended by online reviews and the Geek Squad tech guy and I can see why. It works perfectly and is very comfortable to use. It is taking a little getting used to with the different hand position compared to my previious mouse but that will come in time. It is also reasonably priced compared to some mice (mouses?) out there, the $5 off when I purchsed helped too. So I can recommend it too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give as a gift to family member just getting into gaming, found it to be very responsive and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace my failing Logitech mouse that I had for 15 years. This mouse is pretty impressive. I like that I can change the colors of the mouse. It has the option to add weights to it however I don't really notice the difference with the weights added.I can adjust the mouse speed with a push of a button which is nice when playing games and doing regular computer stuff. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent and versatile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse after my MAD CATz R.A.T 3 finally died and I was pretty bummed about having to use a new mouse but my mood changed almost the second I plugged this one in and started using it. This mouse has an incredibly comfortable feel and all the buttons are very easy to use without having to fumble around at all like on some other gaming mice I have used. Overall I am very impressed with this offering by Logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Best mouse Ive ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ever for gaming that I bought. Very responsive and buttons are really good-

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for Christmas and he loves it. Cool colors that go with his keyboard. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my many years old G502 with the Hero version. Still one of the best choices for a mouse out there. Very easy to use and very responsive buttons.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're delighted to hear that it's a worthy successor to your previous G502 and continues to meet your high standards for performance and ease of use.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse I love how you can add extra weight if you like a heavier mouse love the rgb and software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    502 mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been so great for me over the years. I bought another one for my son as well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear about your positive experience with the G502 HERO Gaming Mouse over the years! We're delighted you love it so much that you chose to share the precision and performance with your son. Thank you for your continued loyalty! Logitech

  • Rated 5 out of 5 stars

    Great mouse, reliable, not too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for general work, not gaming. I use gaming mice because they are generally better quality and higher resolution, making fine selections easier. This is a good one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We're glad to hear the G502 HERO is serving you well for everyday tasks. It’s awesome that the precision and build quality are making a real difference—even outside of gaming. Here's to smooth and accurate work ahead! Logitech

  • Pros mentioned:
    Buttons, Rgb lighting

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has rgb and multi functional buttons for quick and easy access while playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome very responsive. Great feel in the hand and smooth movement.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Awesome feedback! We’re thrilled the G502 HERO is giving you that responsive feel and smooth control. Thanks for sharing your experience! Logitech