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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7597 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 7,597 reviews
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Mighty Mouse, master of disaster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best mouse for the price and tbh one of my all time favorite, it’s sturdy heavy and just great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Incredible gaming mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergonomic feel (my wife can use it with her small hands quite easily), accurate sensors, solid clicks and plenty of programmable buttons. Really hard to beat at $50 and still widely regarded as one of the best gaming mice to this day. If you're paying more than $50 for a gaming mouse, unless you are an esports competitive player, I would just go for wireless at that point (Corsair Dark Core RGB Pro SE). Otherwise, for wired mice, this is really one of the best for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for everything from first person shooters to RPG adventures. Works beautifully. My wife found the adjustable weights to be hilarious. Told me a mouse is no substitution for working out at the gym! Oh well. Feels fantastic and is quick and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for my grandson! He replaced an older model and loves it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely wonderful news! We're thrilled to hear that the Logitech G502 HERO Wired Optical Gaming Mouse is a "Great gaming mouse" for your grandson and that he loves it as an upgrade.

      It's fantastic when new gear makes such a positive difference, and we're so happy the G502 HERO is hitting the mark for him.

      Thanks for sharing your feedback – we hope he continues to have many amazing gaming sessions! Logitech

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this mouse two different times because I think it is that fantastic of a product. I play everything from MMOs to FPS. It feels great in the hand and comes with a multitude of dpi settings. Highly recommend to anyone looking for a comfortable gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap or most usful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price it is. only was on sale.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent Mouse. Very comfortable and durable desi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Very comfortable and durable design. I haven't had any issues with the product. It does rely on the Logitech G Hub and I have ran into some issues with their software. The mouse has on the fly DPS settings to increase speed, a locking key to move from free spin to segmented zoom on mouse wheel. Each key is assignable with the G Hub. I have no complaints considering competitors to Logitech also have error prone device and RGB software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality than my previous mouse. More responsive, lighter, and quicker response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse!! Looks good, feels good, and was very reasonably priced. I’m very happy with this purchase!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you're enjoying the G502 HERO! It's fantastic that it looks good, feels good, and was very reasonably priced. We're very happy you're happy with this purchase! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional Mouse and Software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional mouse, excellent quality but the software is what makes this above and beyond. It can customize your preferences for different games, and even sync to a Logitech microphone to isolate background noise and “get to know” your voice only. Smooth, quiet and the customizations make this the best mouse I’ve ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and the response of the mouse is impressive!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      So glad to hear you’re loving the G502 HERO! 🎯 Its lightning-fast response and sharp precision are built to keep up with your game. Thanks for the great feedback—happy clicking! Logitech

  • Rated 5 out of 5 stars

    EZ

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple, but perfect fell and just enough buttons for most shooters.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! We're thrilled to hear that it provides a "simple, but perfect feel" and "just enough buttons for most shooters" for your gaming needs. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been great for my PC. Its simple, has some customization for buttons but not excessive. Its a good middle ground between a basic and super gaming mouse. The weight feels good, and the ability to toss in weights helps eaxh individual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse best buy wouldnt give me my free nitro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse would reccomend to medium and semi large hands has a good midsized arch

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful recommendation! We're glad the G502 HERO’s design and arch are working well for you. It’s built for comfort and precision, especially for those longer gaming sessions. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Safe choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjustable weight is what pulled me in and I just love this mouse all the way around. It has a lot to do with personal preference but I’ve got 8 months on it and I do not want a different mouse. Not completely loaded with buttons which is okay with me but it has a few others that you can map if needed. Not the greatest for needing multiple buttons mapped to mouse buttons. Quality is solid and good, but not ground breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this mouse is wired, no it is not super light so if that is what you are looking for look elsewhere. Software is good, mouse sensor is good. This mouse does feel good in the hand

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great review of the Logitech G502! It sounds like a solid choice for those who prioritize performance and comfort over extreme lightness.

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son for Christmas and he loves it. Cool colors that go with his keyboard. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was very good. My cats do not even play with it! The side buttons work great for Runescape, and I picked this up using the locker option and it was very smooth and easy to pick it up! Logitech Mice are very easy to re-program the side buttons due to the program they come with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is of great quality the buttons are great. The mouse works well I use it on my ps4 but it also works well with my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came highly recommended by online reviews and the Geek Squad tech guy and I can see why. It works perfectly and is very comfortable to use. It is taking a little getting used to with the different hand position compared to my previious mouse but that will come in time. It is also reasonably priced compared to some mice (mouses?) out there, the $5 off when I purchsed helped too. So I can recommend it too.

    I would recommend this to a friend