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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7517 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 7,517 reviews
  • Rated 5 out of 5 stars

    Hero is right

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after owning 10 mouse's this is the best one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your review and are thrilled to hear the product is performing as expected. Thanks for choosing Logitech. Logitech

  • Rated 5 out of 5 stars

    Best MMO/Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, this best buy in particular is always great and timely, With amazing product!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying Logitech - G502 HERO Wired Optical Gaming Mouse. We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Had an old model that was great. This is good too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version is very good. Like the fact that you can change dpi easy. Cool colors too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Very comfortable in hand. Very responsible. No complaints at all

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Mouse. I’m new to PC Gaming and I am truly enjoying especially the fact I can add the weights into the mouse so it’s heavier.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 Hero! We're glad to hear that you're enjoying your new gaming mouse and that the customizable weight system is making a difference in your gameplay. We appreciate you taking the time to share your experience.

  • Rated 5 out of 5 stars

    Fit the bill!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saw this in the store but it wasn’t configured exactly like what he was looking for so we kept shopping. Well, he never COULD find exactly what he thought he wanted so we went back to Best Buy and bought his one. So far he is really enjoying it. Performs as expected and is very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some buttons don’t map like the two next to the left clicker. Not sure if they’re a Logitech app didn’t bother. I went with a steel series mouse. Good mouse for starters.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the Logitech - G502 HERO Wired Optical Gaming Mouse, and we appreciate your input to help us get even better. Logitech

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    SOLID

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for the price, no complaints, great feel in hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use device and perfect if you have small hands.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Don’t hesitate, you need it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far, super sensitive(obviously this can be adjusted if it’s too much for you) and very responsive! Its also very comfortable on the hand, guess like a glove while holding it. Soft feel, and light, but not too light, just right for my taste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. I have been using this mouse since 2018 and have never changed it because it is really easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the great feedback! We're thrilled to hear how easy the G502 HERO mouse is to use, especially after enjoying it since 2018. We appreciate you sharing your positive experience! Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I like it a lot!! Good mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a quick purchase for my laptop at my parents house. I wish I took it back home because it was such a great mouse for the budget. I would choose this over Razer ngl

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We appreciate your recognition of its value and performance, especially within the budget-friendly category. Your comparison to other leading brands is also noted. Your recommendation is highly valued, and we're pleased to know that the G502 has exceeded your expectations.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This mouse it amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my hand perfectly and the customizable weights are awesome plus the software is easy to use! 12/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOLID FIRST MOUSE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great starter mouse for gaming and computer jobs, You can customized the binds to your liking and even make custom ones

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Logitech G502 HERO Wired Gaming Mouse has been a great starting point for your gaming and computer needs! Its customizable buttons and solid performance make it a versatile choice. Thank you for sharing your positive experience.

  • Rated 5 out of 5 stars

    Incredibly smooth operating mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredibly smooth operating mouse, with a very positive feeling click. The curser control is nothing short of phenomenal for a mouse. Really, the best mouse I have had in 35 + years of computer usage. I'm not a gamer, but I edit pictures from my DSLR cameras. Its very handy to have the programable buttons to perform some editing tasks, like when I want to transport a partially edited image from one app to another. This is a wired mouse, but the wire is light, and not a nuisance at all. So, there are no batteries to go dead, or usb charging to worry about ... it just works forever. Very good value, as well, especially considering the wireless model of this same mouse is $50 more.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Great mouse for fps gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for a month now. Very comfortable and has just the right amlunt of buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, smooth and great with the mappable buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming mouse best one out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest mouse on the market so responsive amazing feel

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Mouse

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable mouse one of the best i had in my setup

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO. We're delighted to hear it's one of the best mice in your setup and that you find it very comfortable. We appreciate you sharing your experience. Logitech

  • Rated 5 out of 5 stars

    The best mouse for its price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse for my little brother's birthday and he absolutely loves it! I am currently using an older version of this mouse that a friend got me and the customization on this version is enough to get me to want to buy one for myself!

    I would recommend this to a friend