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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7523 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 7,523 reviews
  • Rated 5 out of 5 stars

    Great programmable Mouse for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son ordered if he is 14 years old he read reviews he said that this was an awesome gaming mouse so far he has been very happy with the purchase he said all the buttons are programmable for him to do different actions to play different games is very big with playing Minecraft and fortnite but I'm sure it will work great with other games it is very responsive in very quick

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech G502 Hero

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's long enough to fill my large than average hands. The weights let you + & - so it moves like you want it too and they are easy to put in and out. There's plenty of buttons to use/bind to fit all your needs in game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the mouse. The button layout and shape of the mouse needs a little getting used to since I originally use a more traditional shaped mouse. However, once you get used to it, it feels really good. Also, the sniper button is really nice when playing an fps game since it allows you to switch your dpi on the fly. A con of the mouse would be that since it has the infinity scroll wheel, it can sometimes feel like its rattling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is perfect. Does what its supposed to. I am happy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for gaming and other stuff!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work on photoshop a lot as well as gaming FPS games, and this has all the customization I need to speed up my workflow. The cord is nice and light and never gets tangled up. It’s lightweight but you can customize the weights in it to fit your play style. The RGB lights are ok but the logo gets hidden by your hand. It fits medium sized hands perfectly and the buttons have quick response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent programmable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and ergonomic. I usually like wireless. This mouse outperformed the 502 wireless. The only thing I do not like is the awful LOGI G software. It does not recognize switched software reliably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the DPI customization. The smoothness of the mouse. The weights are an added bonus. Once you find the perfect set up, this mouse works flawlessly. I game more than most. Would definitely recommend. I’ve had the Razer deathadder V2 and I believe this is a better mouse all around. More buttons and better customization when it comes to settings. Also has RGB customization. Great wired mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have gave it five stars but it's a little complicated to get used too. I keep trying to hit other buttons on accident. But overall a really nice mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best MMO/Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, this best buy in particular is always great and timely, With amazing product!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear you’re enjoying Logitech - G502 HERO Wired Optical Gaming Mouse. We truly appreciate you taking the time to share your experience! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Bomb Diggity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this mouse. Responsive. Neat little weights in there. Noice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    GGWP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever had. Comfortable, accurate tracking, and durable. This is the second one I've bought, first one lasted me 6+ years. Only replacing it because of the pads on the bottom have worn out but the mouse itself is still 100% functional.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Mouse

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable mouse one of the best i had in my setup

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO. We're delighted to hear it's one of the best mice in your setup and that you find it very comfortable. We appreciate you sharing your experience. Logitech

  • Rated 5 out of 5 stars

    Hero is right

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after owning 10 mouse's this is the best one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your review and are thrilled to hear the product is performing as expected. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse I’ve ever tried.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned 3 of these. Not because I keep breaking them, though I am very hard on my mice. They’re just the best mouse I’ve ever used. Especially for the price point. I’ve owned $300 mice and $10 mice. This is the best I’ve ever tried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customization and features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. DPI is very customizable. Two extra programmable buttons that are easy to use. Mouse wheel can be unlocked to allow for faster scrolling or locked to scroll in clicks. Takes some getting use to as I accidentally adjust the DPI on occasion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some buttons don’t map like the two next to the left clicker. Not sure if they’re a Logitech app didn’t bother. I went with a steel series mouse. Good mouse for starters.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the Logitech - G502 HERO Wired Optical Gaming Mouse, and we appreciate your input to help us get even better. Logitech

  • Pros mentioned:
    Buttons, Price

    Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. The additional buttons and control are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't to sure about this mouse however since getting in and using it i really have nothing bad to say about it. Its response time is amazing it comes with weights so you can customize it that way. Configure the keys to whatever you want them to be all in all just a great mouse for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. I have been using this mouse since 2018 and have never changed it because it is really easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the great feedback! We're thrilled to hear how easy the G502 HERO mouse is to use, especially after enjoying it since 2018. We appreciate you sharing your positive experience! Logitech

  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    In one word? Ok....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse checked all the boxes when I did my research, fairly large base and adjustable weight/DPI. I got the mouse in hand and found it slit toe unwieldy at first. It was smaller than my previous mouse and I found it hard to grip properly which left my hands and wrists aching at the end of my gaming sessions. Also, the primary left and right clicks have started to squeak when clicking. All in all, it will do for now, but when I get extra funds, I’ll be returning to a Razor mouse.

    No, I would not recommend this to a friend