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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7597 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 7,597 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lil gaming mouse. Would def recommend this to any and all gamers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We're thrilled to hear you find the G502 HERO an amazing little gaming mouse and would definitely recommend it to other gamers. We appreciate your high praise! Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Excellent Mouse Control!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse with precision control. I like the quality and the RGB lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he has used it w/o issues since both.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear your son has been enjoying the G502 HERO without any problems since he got it. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Logitech mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the moose and various customization options.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks so much for the great feedback on your Logitech G502 HERO mouse! We're thrilled to hear you love its feel and the various customization options it offers. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best gaming mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for any gaming set up. High quality and a heavy mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel, does very well with both office work and FPS games. It has a good weight to it and I very much like that the weight is adjustable. I would definitely recommend this product

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great to hear! Thank you for your positive feedback about the Logitech G502 HERO. We're glad to know that you've found it to be a versatile tool for both work and play.

  • Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used A LOT of mice from home use, gaming, and for work. This continues to be my all-time favorite that I always go back to. I have several spares in boxes just in case the one I bought years ago finally dies.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has decent weight and the scroll wheel has the option to be fast or slow. Overall a great mouse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    All in one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all around mouse i will say its best mouse. Excellent gaming and doing browsing, school work, and editing. Best mouse, long lasting, very inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mid range priced mouse is ergonomic with all buttons readily accessible. It is modifiable and the software associated woth its use is fairly easy to set up. Ive enjoyed its use and anticipate it will continue to last given its durabke feel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever owned. From every day use, to rpgs, and to FPS games this mouse is the perfect hybrid for you. It also comes with mini weights for your own preference. Definitely a Logitech fan.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're pleased to hear that it has proven to be a versatile and high-performance choice for your gaming needs. Your satisfaction is our top priority.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Another great product from Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse!! This only con is that is not wireless, but that is not a problem for me. Fully configurable this mouse is great for gaming, work or wherever you want to do on a Pc. The pair with the Logitech software you can go can change the speed up to 16000 which is more than enough, plus you get to play with all the RGB functions. For the price it this mouse can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goated mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse good movment and super customizable i love this thing

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The customizable features and smooth movement of the G502 HERO are definitely highlights. It's great to know you're enjoying it. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very comfortable mouse to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse to use, satisfying to click and the metal wheel is nice. You can select a free spin or incremental spin on the wheel which makes it feel nice. Haven't used for gaming yet but even then this is a nice all around mouse for office use. Has a good amount of weight to it too but you can customize this with the little metal plates that come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been fantastic! Love the snipe button that reduces dpi for better accuracy at range!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're thrilled you're enjoying the G502 HERO and especially appreciate you highlighting the snipe button and its accuracy benefits. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    A decent mouse with BestBuy's best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 is heavier after you added all metal pieces but it remains a great gaming mouse with features few competitors offer, and with a new sensor that will keep the G502 competitive with anything released in the next five years. It's still the best choice for a large, heavy gaming mouse around. Overall it is a decent mouse that is well priced only at BestBuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wheel spins like a ball bearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, but spinning the wheel a small amount is very tricky. Just a light touch can spin the whole wheel several times. Trying to pick options on a list by scrolling through them is difficult. Everything else is okay.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable feedback on the Logitech G502 HERO Mouse. We are glad you find the mouse overall good, and we appreciate you highlighting the challenge with the sensitive scroll wheel. Your comments help us understand how to balance the high-speed scrolling feature. Logitech

  • Rated 5 out of 5 stars

    Logitech, the logical choice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're able to make this mouse feel as though its been built for you. Feels sturdy and well made. The extra buttons feel natural in their placement, I don't have to 'reach' or even really think about pressing any of the buttons, It just flows (I use palm grip for browsing, claw grip for gaming). I get a consistent 1x1 input which is fairly important for FPS games. Great Mouse Great Price Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Had an old model that was great. This is good too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version is very good. Like the fact that you can change dpi easy. Cool colors too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Enjoyed programming the different buttons for game play.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO. We're glad to hear you're enjoying the programmable buttons for enhanced gameplay. Your satisfaction is our priority. Logitech