Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black.
  • World's Best Selling Gaming Mouse* G502 World's No.1 Best Selling Gaming Mouse* Cm G502 G *Based on independent sales data in units (Dec.2016 - Dec.2019) for all the models of the G502 gaming mice aggregated from major global markets, retail channel only: CA, CN, FR, DE, ID, KR, RU, SE, TW, TH, TR, UK, US.
  • HERO 25K GAMING SENSOR logitech G502 HERO Zero Smoothing, Zero Acceleration
  • Tunable Weights G5 Logicool: From 121 to 139g, Customize with Five 3.6g Weights
  • 11 Programmable Buttons: Assign in-game, app and system commands.
  • 1. Mechanical switches 2. Left & Right Tilt 3. 16.8M LIGHTSYNC RGB 4. Dual mode scroll wheel 5. G Shift Button 6. Textured Rubber Grips
  • "Customize effects with 16.8 million colors."
  • Advanced Onboard Memory Assignments CMMANOS ... ACTIONS MACROS uM Mdd Cooe - d - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Get fully equipped to win.
  • The image features a black computer mouse with a blue light on the side, which is the Logitech G502 Hero gaming mouse. The mouse is sitting next to its box, which is also black and white. The box contains the gaming mouse and its accompanying accessories.
  • Basic game streaming upgrades. Tech Talk from The Lab. video 2 minutes 31 seconds
  • Creator Pick: Customize Your Gaming with this Incredibly Accurate Gaming Mouse video 0 minutes 18 seconds
  • Creator Pick: Upgrade Your Setup with One of the Best and Most Affordable Gaming Mice at Best Buy! video 0 minutes 24 seconds
  • Creator Pick: Level Up Your Gaming with the Logitech G503 Hero video 0 minutes 27 seconds
  • Creator Pick: I Just Found Your Next Gaming Mouse! video 0 minutes 31 seconds
  • G502 HERO Wired Optical Gaming Mouse Overview Video video 0 minutes 43 seconds

Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

Model:
910-005469
SKU:
6265133
Highly rated by customers for:
$49.99
Save $20
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7522 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 7,522 reviews
  • Pros mentioned:
    Rgb lighting

    Great gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love that you can make the color whatever you want it! More importantly if you download the hub you can make the movement as fast or slow as you want!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Awesome mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse does everything it needs to do at a good price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad you're finding it to be an excellent mouse at a great price and that it meets all your gaming needs. Thank you for sharing your positive experience! Logitech

  • Pros mentioned:
    Price

    Logitech G502

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for the price and quality. Used to be super pricy, but is now way cheaper but with the same quality and performance

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for reaching out about the G502. You're right, it's become a favorite for gamers for a reason. We've been able to streamline production over the years, making it more accessible without sacrificing the core performance and features you love.

  • Gaming Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming mouse to enhance your gaming experience on PCs. Ergonomic with low latency is on par for any gaming mouse and this one delivers. happy with the purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful you took the time to share your thoughts. It’s wonderful to know our Logitech G502 HERO Wired Gaming Mouse is meeting your expectations. Logitech

  • Decent gaming mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent gaming mouse with options to quickly customize dpi during a game. I do wish those buttons were able to be switched to allow for other in-game use. It seems to work with some but not all games. Also a little bit confusing as to which mouse profile you’re in at a time but the dpi switches fine to most commonly used options in all profiles

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Fantastic, smooth mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a few weeks now but absolutely loving this mouse. You can add weights to it if it feels too light but just adding two for me made it thr perfect weight and super smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Mouse review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, lasted since I bought it and have yet to replace it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO. We're delighted to hear that it has been a durable and reliable companion for you. We strive to create products that stand the test of time. Logitech

  • Pros mentioned:
    Weight

    Amazing product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very high quality with a nice feel and the option for weights in the mouse. The side buttons make it very easy to play games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Logitech G loves that you enjoy the quality and versatility of the G502 HERO! High-quality materials, customizable weight, and convenient side buttons for gaming - sounds like a perfect fit for your hand and gameplay. Happy clicking

  • Pros mentioned:
    Buttons, Price

    Logitech M502 - Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking the mouse so far, great response and comfy to use.

    I would recommend this to a friend

  • Great mouse, for office and gaming.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this mouse for about 90 days, I can say I really like it. It's very sensitive, which took some getting used to. I haven't had a real opportunity to program any buttons on this, but a friend who recommended said it's pretty darn easy. There is software that updates the drivers, and allows you to change the color on the mouse. I play quite a few older games (Star Wars Battlefront 2, Unreal Tournament from 1999), so I had to decrease the mouse sensitivity for those games. Based on my experience so far, I highly recommend this mouse, for either casual users and gamers as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful review of the Logitech G502 HERO. Your experience highlights the mouse's versatility for both casual users and gamers, particularly with its customizable features. We appreciate you bringing to light the adjustability of the sensitivity, which can be helpful for users playing a variety of games.

  • Pros mentioned:
    Rgb lighting

    Awesome gaming mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several of these now, one for tower and one for laptop. This was a gift to my son. I am a Logitech supporter when it comes to keyboards and mice. I love this mouse. Allows for various colors. I don't like a bunch of buttons, but this has 4 extra and that is perfect for the gaming I do (Dungeon crawlers). Great value. I prefer corded mice for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Weight option

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel works well the weight option is great for a gamer.

    I would recommend this to a friend

  • Cheap and amazing

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A staple of any gamer on this planet. Been using this for a while after moving away from my old ROCCAT kova. Logitech's software is unbeatable in terms of ease of use and the amount of stuff you can set up.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Amazing gaming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. It is very responsive and has a lot of programmable buttons. Its weight is also configurable so you can suit it to your needs. My only gripe is with the wheel: the material it is covered with is quite slick so if your hands are dry or your fingerprints are not baby-soft, it tends to slip while trying to use it.

    I would recommend this to a friend
  • Best Buy Employee

    Great for gaming

    |
    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, every bit as good as the wireless but you will have to contend with the cord. Great response time, easy to use. One of if not the best on the market for gaming.

    I would recommend this to a friend

  • Good price and good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and feell good in my hands plus a lot of opción

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Honestly best mouse you can get

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a good texture and weight to it that makes it really pleasing to use, and despite having so many buttons none of them ever feel like too much of a reach to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you appreciate the G502's ergonomic design and button layout. It's crafted for comfort and precision. Thank you for your kind words!

  • Great Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great mouse for gaming and has a great feel to it, very easy to use and you can DL the Logitech app to save and change setting

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for the kind words about the G502. We're glad you're enjoying its feel and ease of use. The G Hub app is a great way to customize your settings and really make the G502 your own.

  • Pros mentioned:
    Buttons

    Holy Grail Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use the weights bc I'm a beginner to mouse and keyboard, but it'll be nice to mess with them in the future. I love the extra mappable buttons on it and the Logitech software for the mouse. Feels great in my hand.

    This review is from Logitech - G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting - Wired - Black

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great gaming mouse

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels great with the adjustable weights and precise

    I would recommend this to a friend
Page 68, Showing 1,341-1,360 of 7,522 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.