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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 7,598 reviews
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this mouse fits in my hand, alot of others ive tried are too small for my hands. Good macro options, dpi adjustments and rgb control in the logitech g hub software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad to hear the G502 HERO fits well! G HUB lets you customize for peak performance. Happy gaming!

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gud mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is good, I just can’t believe how expensive this stuff is getting.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the feedback! We're so glad to hear that the G502 HERO is a good mouse for you. We strive to create high-quality gaming products that offer great performance and value. We appreciate you sharing your thoughts! Logitech

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    SOLID

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for the price, no complaints, great feel in hand

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Very Good Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect the macros and the buttons. Software took a month to work but when started worked well, did find the software hard to adjust due to the diffuculty in just simply deleting the macros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the programable buttons, ease of scroll wheel, adjustable dpi. Looks cool lit up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic Mouse for Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse definitely took some time getting used to but I can say without a shadow of a doubt that it is much better than the mouse that I used before. The GHUB is an alright tool to go along with it. I use it here and there but I just love the way that this mouse fits into my hand. If I had to recommend this mouse to others, I most definitely would.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have gave it five stars but it's a little complicated to get used too. I keep trying to hit other buttons on accident. But overall a really nice mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best mouse for its price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse for my little brother's birthday and he absolutely loves it! I am currently using an older version of this mouse that a friend got me and the customization on this version is enough to get me to want to buy one for myself!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Best mouse out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! It fits my hands so well and had all the buttons in the right spots. Only major downside is you have to install the software to program the buttons and set the colors. However, everything else about this mouse is great. I love it so much I bought one for my work computer. And the price for these are pretty cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    5stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. So many options. Affordable. Great gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it, software not better than the razor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great mouse for a great price. I got this mouse for $50 and honestly was worth every penny. the software is good, so far have not had any major problems with it, only that sometimes the profiles won't update automatic. I have huge hands and sometimes I would miss click the DPI button and that was annoying but on the G Hub app you can turn that off, so it helps a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech G502 Hero

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's long enough to fill my large than average hands. The weights let you + & - so it moves like you want it too and they are easy to put in and out. There's plenty of buttons to use/bind to fit all your needs in game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was excellent, my son is a student computer programing, he always work with mouse and he needs the best mouse because had ache in right hand, when I bought this one for him, hand's pain was removed. Thank you for this product. I usually buy everything I need from best buy, I am very pleased with best buy's survice. This mouse is comfortable to grip and is very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy this mouse. I bought this one as I was looking for a mouse with more buttons, and it works well. This mouse comes with weights that are adjustable in the bottom of it, and this is a nice feature as I like a heavier mouse for online shooters. It is also nice to be able to download the Logitech G Hub to customize button layouts and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customization and features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. DPI is very customizable. Two extra programmable buttons that are easy to use. Mouse wheel can be unlocked to allow for faster scrolling or locked to scroll in clicks. Takes some getting use to as I accidentally adjust the DPI on occasion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for the price! I like the added weights and overall feel of the mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired! We're glad to hear it delivers solid value and that the adjustable weight and feel are working well for you. Your insights help highlight the balance of comfort and customization we strive for in our gaming gear. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gaming mouse. Very smooth and light. Love the way it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech - G502 HERO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOLID - So easy to use in fact I'm never going wireless for a mouse again. I have strong desktop PC w plenty RAM Vid card etc but noticed this mouse yet improved my PC performance. I was using an entry level wireless mouse and must have been sloppy utilizing resources or how it was processing. With this G502 other than easy button layout I like how you can change the feel of the mouse by adding taking out the weights too!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse I’ve ever tried.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned 3 of these. Not because I keep breaking them, though I am very hard on my mice. They’re just the best mouse I’ve ever used. Especially for the price point. I’ve owned $300 mice and $10 mice. This is the best I’ve ever tried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly smooth operating mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredibly smooth operating mouse, with a very positive feeling click. The curser control is nothing short of phenomenal for a mouse. Really, the best mouse I have had in 35 + years of computer usage. I'm not a gamer, but I edit pictures from my DSLR cameras. Its very handy to have the programable buttons to perform some editing tasks, like when I want to transport a partially edited image from one app to another. This is a wired mouse, but the wire is light, and not a nuisance at all. So, there are no batteries to go dead, or usb charging to worry about ... it just works forever. Very good value, as well, especially considering the wireless model of this same mouse is $50 more.

    I would recommend this to a friend