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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 7,598 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast of a gaming mouse! Features lot of buttons and programmable RGB light!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I like it a lot!! Good mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a quick purchase for my laptop at my parents house. I wish I took it back home because it was such a great mouse for the budget. I would choose this over Razer ngl

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We appreciate your recognition of its value and performance, especially within the budget-friendly category. Your comparison to other leading brands is also noted. Your recommendation is highly valued, and we're pleased to know that the G502 has exceeded your expectations.

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse I love the adjustability of weight and settings good for gaming and everything

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We’re thrilled to hear everything’s working smoothly. Your feedback helps us stay focused on what matters. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse and performs well. Good weight and no lag

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very good For gaming and very gooooooddd

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! It sounds like you're really enjoying the G502 HERO for gaming. Thanks for the enthusiastic feedback! Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Overall a good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is a solid one. Has good amount of keybinds that you can set. Have to use the software though. Lighting is a little weak but expected from a cheaper priced mouse. Has a wieght system you can use and inchage the wieghts so its a lighter mouse. Ergonomic as well in your hand. Overall great mouse. Would recommend if you don't want to break the bank.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent programmable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and ergonomic. I usually like wireless. This mouse outperformed the 502 wireless. The only thing I do not like is the awful LOGI G software. It does not recognize switched software reliably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mouse, it feels good and it’s buttons are good for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice affordable mouse does what i need it to do enjoying it so far

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear the G502 HERO is meeting your needs. Enjoy your gaming! Logitech

  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ive ever bought, great customization on it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome to hear! We're thrilled you're loving the Logitech G502 HERO and its customization options. Thanks for letting us know it's the best mouse you've ever bought! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for gaming and casual use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse feels great in your hand and the extra buttons are easy to program and use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was very comfortable and feel very natural. Like the color of it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitch mice are dope

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well but the bottom cover to keep the weights protected wasnt exactly made well. It fell off somewhere in Vegas from TSA searching my bags and never seen it since. At least if you gunna make products like this have replacement parts available. Price per dollar its still worth it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your wonderful feedback on the G502 HERO Wired Optical Gaming Mouse ! We’re thrilled to know it’s meeting your expectations. Your support means a lot to us. Logitech

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for gaming

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product, every bit as good as the wireless but you will have to contend with the cord. Great response time, easy to use. One of if not the best on the market for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that these mice use Omron's trouble-prone 50m switches and I am probably on borrowed time with this mouse, but it has been working fine after 7 months of light usage. Granted, I have been trying to prolong the life of it by just using it sparingly. The G502 Hero variants tend to double-click after just a few months of regular usage. If you do get one of these, I'd recommend an extended warranty or try to pick up an older Proteus Core or Proteus Spectrum version as they last a lot longer with Omron's 20m switches. The infinite scroll wheel is fantastic for productivity or office usage and the extra buttons come in handy. It's a bit too heavy (over 120g) for my preferences to use in low DPI FPS gaming, but for most other uses it is top notch. I usually just use mine for work or web browsing since it's so heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play on mac, this mouse is okay, window great for the price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your concise feedback on the G502 HERO. It's great to hear you're finding it fast and good for your Mac usage, and that you feel it's a great value for the price. Thank you for sharing your experience! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Mouse! FLY WHEEL!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd G502 wired Hero, my first one still works, bought another because I lost the bottom cover, found it 3 weeks later. I've had my first one for 3 years, my only complaint is that the rubber for the thumb rest degrades over use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouses ever! I love the weights it gives you and that you can customize it to exactly how much works best for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We’re delighted to hear that you love the customizable weights and appreciate the personalized experience.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Logitech mouse review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 X is an excellent gaming mouse that delivers precision, comfort, and performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the Logitech G502 X! Your feedback about its precision, comfort, and performance is truly appreciated. It's great to know that our commitment to creating high-quality gaming peripherals is being recognized. Thank you for choosing Logitech and for sharing your positive experience with the G502 X.

  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evaluated several mice before picking this one. Has a good placement/number of programable buttons. Very easy to configure using the Logitech Hub software that also works with my Logitech keyboard. I really like the fact that I can have a different button configuration for each program and it automatically detects and switches configs fo rme.

    I would recommend this to a friend