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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7522 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 7,522 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and the scroll wheel is very satisfying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good "starter" mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my last g502 hero which I bought about 5 years ago. I noticed a few changes in build quality, for instance the cable no longer has a braided cover, and the scroll wheel is a different shade of gray. Still a good choice for a mouse with some basic gaming features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's insightful to hear your experience with the new Logitech G502 HERO, especially as a long-time user replacing an older model. Your observation about changes in build quality, specifically the transition from a braided to a non-braided cable and a different scroll wheel shade, is a common point of discussion among G502 enthusiasts. Despite these minor aesthetic and material shifts, it's clear you still find it to be a reliable choice, providing those essential basic gaming features that have made the G502 line so popular. Logitech

  • Rated 5 out of 5 stars

    Great shape, comfort, and durability!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very picky about mouses, I have larger hands and I don't like resting my palm on the mouse itself. So I always go for a comfortable and robust mouse. Don't get me wrong, this mouse is not massive, it is an average size, it simply is shaped in a way where my fingers comfortably sit exactly where they naturally want to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its theee mouse literally iconic bought it years ago and still have and use it almost the perfect mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's awesome! We hear you loud and clear - the Logitech G502 HERO is truly a classic gaming mouse. Thanks for letting us know you've been enjoying yours for years!

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Fun and nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun mouse to use, the weights you can add are very nice and easy to add and the buttons add for amazing features

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the G502. We're glad you're enjoying the customizable weights and extra buttons! We strive to create high-performance gaming mice that offer both comfort and functionality, and it's great to hear that the G502 delivers on those aspects for you.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel, and how light the mouse feels in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it sync'd through the Logitech app alongside my keyboard. Mouse feels great in the hand. I use all the weights. Hefty hand-feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful feedback on the Logitech - G502 HERO. We appreciate you highlighting its comfortable design and customization options.

  • Rated 5 out of 5 stars

    Logitech G502 Hero Wired Gaming Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gaming mouse for my sister. She loves it! Very easy to customize the settings in Logitech Software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your review is a valuable part of our progress. We’re glad our product is working well for you. Thank you for your support. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Mouse Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. I have 3 of them. One for work, one for home, and one for my laptop. I love the customizability and the accuracy. The design is also very comfortable and does not cause any wrist pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for FPS games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. This mouse has dedicated buttons for increasing and decreasing dpi, and also a sniper button that lowers dpi to the lowest setting while pressed. Very helpful in FPS games. Also there is a button by the wheel that changes the resistance from free spinning to roll with a clucky feel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light-weight, fast, accurate. The wireless version is perfect!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback! We're glad you're enjoying the G502 HERO. If you're interested in a wireless option, we invite you to explore the G502 LIGHTSPEED. Logitech

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine recommended this mouse to me and so far I'm extremely happy with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your positive feedback! We're thrilled to hear you're happy with your G502 HERO mouse. We're glad it met your expectations. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great tracking.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product for a designer. Comfortable and effortless. Tracks into the minute range.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO has exceeded your expectations as a designer! Your praise for its precision and comfort is fantastic. Thank you for sharing your positive experience!

  • Rated 5 out of 5 stars

    Awesome Mouse!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a great asset to a any gaming rig, it is highly customizable and made with very good materials.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the glowing review of the G502 HERO! We're thrilled to hear that you're loving its customization and build quality. Your feedback is greatly appreciated!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for gaming! The side buttons give you a bit of an advantage and the cursor speed buttons also help a lot. Really comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Feels good in the hand. Took back a mouse that cost twice as much that didn't even come close. Always trusted Logitech.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful review of the Logitech G502 HERO. Your positive feedback regarding its ergonomics and performance is greatly appreciated.

  • Rated 5 out of 5 stars

    Great for work and gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for gaming and work. The ability to set multiple profiles for each game is a time saver. I even have one set up for work since I do a lot of copy and paste work for data work.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. My first corded one in a long time. The customizable weights are nice to mess with to find that perfect feel. My only negative is the ability to change the colors. When I download the hub and start messing with that it messes with my key I ds for my game. Probably me messing it up but ya.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logi G 502 hero

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever bought. Easy enough to program and the RGB looks good on it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We appreciate your review and the time you took to share it. It’s great to know our product is working well for you. Thank you for being a loyal Logitech user. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Honest review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product and I def would recommend it is smooth and the weights add a great feel. I am a bigger guy with large hands, and this mouse makes me feel like I’m going to toss my mouse across the room lol.

    I would recommend this to a friend