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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 7,598 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gud mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, got it for my best friend, now he can actually play the games right

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad it's helping your best friend play games effectively. Thanks for sharing! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. It is very responsive and has a lot of programmable buttons. Its weight is also configurable so you can suit it to your needs. My only gripe is with the wheel: the material it is covered with is quite slick so if your hands are dry or your fingerprints are not baby-soft, it tends to slip while trying to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels great with the adjustable weights and precise

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality mouse and easily customized to the color you want

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great overall mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need it too. Excellent for multiple games. Have on for my desktop and Laptop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that your G502 HERO is performing excellently across multiple games on both your desktop and laptop. Thank you for choosing Logitech G!

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Mouse is cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It changes color. Has these little weights for custom feel. Very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This or the Basilisk, may be the best for bigger h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This type of mouse is the most comfortable to me, and for those with bigger hands, but it's downside is weight. I prefer the Razer Basilisk V2, its a bit lighter and sleeker looking. But the g502 is still one of the best if you aren't into competive shooters, especially for it's infinite scroll in productivity uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good reliable mouse, I would definitely recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for highlighting the reliability of the Logitech G502 HERO! We truly value your recommendation and are glad it’s serving you well. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Razer Death Adder Elite before this. It worked well, but didn’t fit nice in my hand. After trying out a few that I could get my hands on in the store, this one felt the best. Performance wise it doesn’t seem much different, but the feel is where it’s at. Also, it comes with weights that you can put inside it if you feel that it’s to light. The software for it is really good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Bought by a mistake but good fit regardless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought the white version before this one. This one was $5 dollars more expensive..at first I thought it was only color that was the difference but looking at the specs on the BB site, 25600 dots per inch. So I got one. Ehh I think it may have been a typo because on the box it says 16,000 DPI...but it really doesn't matter. Its a great mouse and a great one for the collection. Logitech is a winner when it comes to accessories for your PC. Some great deals for Black Friday and in the past few weeks

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey Jason, thanks for this great review! We really appreciate the feedback. Normally you would be correct, the HERO sensor used to only go up to 16k dpi, but due to a recent software update, that has been increased to 25600! Simply download our GHub software to get access to this, as well as other features such as setting custom lighting profiles, rebinding the buttons on the side of the mouse, and more! Thank you for choosing Logitech.

  • Rated 4 out of 5 stars

    Not bad at all, but the scroll wheel...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...not a fan of it. Don't get me wrong, the infinity scroll wheel itself is awesome, but it the way it's made is not as good as the wireless version. It looks like a hunk of metal whereas the wireless version is more "hollow" and from my understand, lighter. But that's just me nitpicking, other than that, it's a good mouse, especially @ $46 US. I wanted the wireless version, but It's hard to justify paying an extra $100+ just for a better mouse wheel lol. Great sensor, a bit on the heavy side for those who are into light weight mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the programmable buttons, and high DPI are very helpful for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this mouse!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something that will do the job, look great and at a great price then you need to acquire the G502 mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear such enthusiasm for the Logitech G502 Hero! Your recommendation is music to our ears. Thanks for spreading the word about this fantastic mouse!

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this fits my hand and the additional functions it has.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Hearing that our product is serving you well is incredibly rewarding. Your feedback helps us grow and improve. Thanks for being a valued member of the Logitech family. Logitech

  • Rated 4 out of 5 stars

    Sturdy mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it sturdy which we need for our son who likes to destroy his mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad to hear the G502 HERO is holding up well and providing the sturdiness your son needs—it’s great to know it’s meeting your family’s expectations. Logitech

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in my hand and works so well. The software setup isn't necessary but works so well for customization. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you're enjoying the comfortable feel and customizability of the G502 HERO. Our software is definitely optional, but it opens up a world of options for tailoring the mouse to your gaming preferences. Have fun out there!

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Must buy, my little brother loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy, my little brother loves it, it’s Super quilaty and weight adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second g502. The first being the proteus. After receiving the mouse I noticed that the hero is lighter. The only issue I have is the spot right below the sensor the weight doesn't fit just right and if you move the mouse fast you can hear the weight rattle. Other than that it's a great mouse that I would buy again and you should buy it to. Feels nice in my large hands and works well with my palm grip. I take one star away only because of the weight issue other than that it's a 5 star mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Phenomenal mouse!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is incredible! I never have to worry about batteries and it has a great response time! There are exchangeable weights so that you can make the mouse heavier or lighter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product everything okay I love my mouse is perfy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO. We're delighted to hear you're enjoying the mouse and finding it performs perfectly. We appreciate your feedback. Logitech