Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7506 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 7,506 reviews
  • Rated 4 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are air dynamics for hand placement can be adjusted

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the G502 HERO Gaming Mouse. We’re glad to hear you appreciate the adjustable design and ergonomics that support comfortable hand placement—your input helps highlight its versatility! Logitech

  • Rated 5 out of 5 stars

    Great shape, comfort, and durability!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very picky about mouses, I have larger hands and I don't like resting my palm on the mouse itself. So I always go for a comfortable and robust mouse. Don't get me wrong, this mouse is not massive, it is an average size, it simply is shaped in a way where my fingers comfortably sit exactly where they naturally want to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal equipment

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding piece of equipment. Very precise, very functional and very reliable. I spend an enormous amount of time on a computer and I am phasing out every piece of hardware that I can over to Logitech. They have swiftly become, in my opinion, the leaders in computer hardware.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the exceptional performance and reliability of our gaming mouse. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel, and how light the mouse feels in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Mouse Ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. I have 3 of them. One for work, one for home, and one for my laptop. I love the customizability and the accuracy. The design is also very comfortable and does not cause any wrist pain.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Very customizable for the weight and not a mad price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're glad to hear that you appreciate its customization options and performance. We appreciate you taking the time to share your experience.

  • Rated 5 out of 5 stars

    Great Gaming Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Feels good in the hand. Took back a mouse that cost twice as much that didn't even come close. Always trusted Logitech.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful review of the Logitech G502 HERO. Your positive feedback regarding its ergonomics and performance is greatly appreciated.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse overall

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for gaming! The side buttons give you a bit of an advantage and the cursor speed buttons also help a lot. Really comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video/Games

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse. Use it for video editing and my son uses it for gaming. Can set it up with all different functions pretty easily.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We love to hear the G502 HERO is a great fit for both video editing and gaming! The customizable buttons and features make it a versatile choice for a variety of uses.

  • Rated 5 out of 5 stars

    Great for FPS games

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. This mouse has dedicated buttons for increasing and decreasing dpi, and also a sniper button that lowers dpi to the lowest setting while pressed. Very helpful in FPS games. Also there is a button by the wheel that changes the resistance from free spinning to roll with a clucky feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work and gaming

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for gaming and work. The ability to set multiple profiles for each game is a time saver. I even have one set up for work since I do a lot of copy and paste work for data work.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great weight, the custom buttons are easy to use and sensitivity is right on par with my preferences. I couldn’t ask for a better mouse!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the Logitech G502 HERO! We're thrilled to hear you find the weight, custom buttons, and adjustable DPI to your liking. We appreciate you choosing us!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use. Smooth and functional for what I need.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO SE Wired Optical Gaming Mouse! We're glad to hear you find it comfortable, smooth, and functional for your needs. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Honest review.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product and I def would recommend it is smooth and the weights add a great feel. I am a bigger guy with large hands, and this mouse makes me feel like I’m going to toss my mouse across the room lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mighty Mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to mouse for work and play. Ergonomics are good and I have a big dumb hand. Tons of tuning options from weights to programming. Highly reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I’ve ever had. Recommend for your average gamers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with our G502 HERO mouse! We're thrilled to hear it's your best gaming mouse yet and that you recommend it to other gamers. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech - G502 HERO Wired Optical Gaming Mouse wi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new mouse so I bought the Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting because of the good reviews. I am thankful for everyone that reviewed the mouse because we absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice featured mouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I won't use any other mouse, this things had it all, and then some. Though these things don't last as long as I think they should, this is the third one in like 4 years, but maybe it's that I'm using it constantly... Though, I sure wish they lasted longer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you love the features of the G502! We understand your concern about its lifespan and appreciate your feedback. We'll pass it along to our product team. Logitech

  • Rated 5 out of 5 stars

    Logitech Gaming Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good and affordable priced mouse among the gaming mouse accessories.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO Wired Gaming Mouse. We’re pleased to hear that you find it to be a good and affordably priced option among gaming accessories. We appreciate your support and hope it continues to meet your gaming needs. Logitech

  • Rated 5 out of 5 stars

    Hero 3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it felt good. Good customization for the buttons from the logitec app.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! We're glad to hear the G502 HERO SE is delivering solid performance and that the button customization through the app is working well for you. It’s awesome when everything feels just right in hand—happy gaming! 🎮 Logitech