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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7524 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 7,524 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Gforce Mouse Trapp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This excellent gaming mouse has a multitude of options/buttons. Design is top notch. Uses a usb dongle so I returned it because I was in the market for a type-c dongle wireless mouse. Has weights to change out the heaviness.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed review of the Logitech - G502 HERO. We appreciate your feedback on its customizable features and ergonomic design.

  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and easy to use. Works great and great price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We’re proud to know our product is making a difference. Your feedback keeps us moving forward. Logitech

  • Rated 5 out of 5 stars

    Very solid choice for a gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really big hands, I’ve found it hard to find a good gaming mouse. This one stood out to me because it’s a good size all around, not too small but not huge to the point where it’s overly heavy. I highly recommend it. The programmable buttons and grooves are really nice for the those long quarantined gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great for all-around use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this in BGIII early access and it's pretty good. Not the absolute best on the market but great for the money. Out of the box, the mouse is a bit touchy and the cursor will fly across the screen but the little 3.6 gram weights fixed that problem. My mother came over to borrow my laptop to do her taxes and she, perhaps the most computer illiterate person in history, had absolutely no problems with it. So that's saying something.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Value buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for the price so many extra components like a weight feature where you either add or take off weights to make mouse lighter or heavier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse for all kinds of work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for all kinds of work. I strongly recommend buying this mouse to make your life easier and reduce stress on your palm with this ergonomic design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent mousenfor gamers, i like the materials a lot

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience. Knowing our product is working well for you makes all the difference. Thanks for being with Logitech. Logitech

  • Rated 5 out of 5 stars

    A nice featured mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I won't use any other mouse, this things had it all, and then some. Though these things don't last as long as I think they should, this is the third one in like 4 years, but maybe it's that I'm using it constantly... Though, I sure wish they lasted longer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you love the features of the G502! We understand your concern about its lifespan and appreciate your feedback. We'll pass it along to our product team. Logitech

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get a gaming mouse, since I am gaming more. Love this mouse. Very comfortable easy programing. I like the wired version I think wireless is to expensive, 3x the cost. It's not like I walkaround the house with the mouse or keyboard in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best gaming mouse I’ve ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels so smooth in my hand while gaming. The little ledge for your thumb is super comfortable and makes quick movements feel easier. No strain on my wrist and fingers, I’ve never felt particularly sore after a gaming session. Cant ask for anything else from a mouse

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Fantastic wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to a wired mouse recently because my old mouse, a Bluetooth Logitech mouse, just ate through batteries. This mouse is great. it does what I need for gaming and with the G Hub installed, I can change the effects of the rgb on the mouse. it will be a good buy if you get this mouse, not too flashy yet not too limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles really well, it glides very smoothly and I often dont feel the mouse wire dragging when I moce the mouse around. It also feels really good for both small and bigger hands

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    G.O.A.T gaming mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, it's the best gaming mouse, and you can't beat the price. The HERO has been around for a long time and for a good reason.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the G502 HERO! The HERO sensor is a favorite for its precision and responsiveness, and we're glad it's helping you dominate in your games.

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect amount of weights. It is also comfortable in hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old logitech g502 cause the scroll wheel got stuck after 5+ years of use. This one somehow feels slightly cheaper compared to my old one. Cable isn't braided anymore, its just rubber now. And the mouse feels lighter even with the weights. But all in all it's still a pretty good mouse. Would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO, especially as a replacement for your long-standing G502! We're glad to hear that despite some changes, you still find it a pretty good mouse and would recommend it. We appreciate you noting the differences in cable material and weight compared to your older model, as this kind of detailed feedback is very valuable to us. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Feels great in the hand and the weights for tuning are amazing. Love the fact I can load a profile into the mouse and not have to open the logitech software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to PC gaming and this is my first mouse. Feels great in my hand and although it has minimal rgb lighting effects, it looks cool with or without it! Has a cool button to set a custom DPI setting while holding it and can easily change to other DPI setting with simple button press!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great balance for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few different mouses that I’ve used for gaming and this one might be my very favorite. Great DPI customization option, easy to control RGB controls, and the adjustable weights is brilliant. I tend to like a heavier mouse and it helps keep me nice and steady. Logitech hit a home run with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Favorite mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. Ive had mine for probably 4 or 5 years. Still works great. Love the added option of weights to make the mouse heavier or lighter as you see fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems with this mouse at all, I picked it up on a deal so idk if I would pay full price for this mouse though. If it wasn't on sale I would probably just go for the standard black one instead of the special edition one with the white trim. But when I got it they were the same price. I like the extra buttons and the dpi button on the mouse, the removable/swappable weights for the mouse are also nice but I don't really find myself ever using them or changing them around. The feature that I probably use the most is the unlockable scroll wheel when I need to get to the top or bottom of a page quickly.

    I would recommend this to a friend