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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7522 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 7,522 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse I’ve ever had, especially for fps game

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in your hand, light enough without weights to be used in fps games and I even use this for homework and work. The quality is amazing. Might go wireless version next time for less annoyance but I knew I was buying the corded version and got what I payed for.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Oldie but goldie

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The classic of gaming mouse. Nice weight adjustment if you want a heavy mouse. Great for gaming and a starter mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We appreciate you calling it a classic and highlighting its weight adjustability, making it a great option for gamers who prefer a heavier mouse.

  • Rated 5 out of 5 stars

    Great for Call of Duty on PS5.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mouse to play Call of Duty Modern Warfare II on PS5. Mouse has built in profiles and DPI values that you can change on the fly which makes it very helpful when learning how to play Mouse and Keyboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m brand new to the PC gaming world, and this is my first gaming mouse purchase. The weights to tune the mouse weight is amazing! Tuning and adjusting the dpi is extremely easy, especially for a beginner like myself. I’m very happy with this purchase and have already recommended this to friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the Steelseries i was using only problem is occasionally the setting will change automatically without being pressed

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback and experience with our G502 HERO mouse. We appreciate you highlighting both the positive aspects and the issue you've encountered. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse with options for weight!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse for gaming with games like Minecraft rocket league and Fortnite. It is great with flick shots and extra mouse button option. I like how you can change the weight of the mouse two. I got it today and have been using it for a couple hours and it is already awesome. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse with programmable buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse arrived in good condition. Works great . Had premium fell when using it . I like that ghub software is available in Mac. Using this mouse for productivity purposes

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback! We're glad to hear the G502 HERO SE is enhancing your productivity on Mac with its premium feel and G HUB software. We appreciate you sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Everything I want, everything I need!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, great software, excellent for gaming. This flagship has been used by me, previous gens of course, for over a decade!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502 Hero: Great wired gaming mouse for you (and gamers in general) since you've liked it for years! Pros: super precise, tons of buttons to customize, comfy grip. Cons: wired (no freedom!), kinda heavy, buttons galore might be overwhelming.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very happy, Great Feeling Mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Razer Products. This was a refreshing change and feels better in my hands. The option to add weight was a very nice added touch as the mouse was quite light out of the box. Overall, with added key mapping, this mouse is one of my favorites.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    For x-mas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas and she loves this mouse! She cannot get enough. Momma… Momma…. Come look at my dragons!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're glad your daughter is enjoying the G502. It's designed to enhance the gaming experience. Keep the awesome moments coming!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Still on top

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the og, still feels good in the hand, adjustable weights have that nostalgic feel but I'd cross shoo with Razers gaming mouse. Still a great addition in this color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse with lots of customization

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mouse to replace the Logitech G Wireless mouse that stopped working (the lasted/optics). I did get tired of replacing the batteries. This was definitely a nice wired replacement. It has all the customization I had previously with each button. The biggest addition I love in the button that drops the dpi instantly when holding it down. Great feature for FPS games looking for a quick precision shot. I also use this when I’m using photoshop and illustrator. Highly recommend this mouse that doesn’t want to spend too much on a gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfy mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very comfortable mouse. I was a little confused with the magnets that go inside but I figured it out. The more magnets the more weight. It was cool. I’m a first time buyer for such a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse in terms of value and pricing you drfinitely cannot beat this esprcislly on sale which is quite often.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very responsive. Good for gaming. Nice rgb touch

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive for gaming. Able to adjust weight as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, side buttons responsive and nice and weighty for desktop navigation and gaming in general.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO mouse! We're glad to hear that you're enjoying the responsive side buttons and the comfortable weight for both desktop navigation and gaming.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming mouse is very good. You can adjust the weight of it by removing these little steels inside.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We're glad to hear that you're enjoying the adjustable weight system. It's designed to let you customize your mouse experience based on your personal preference.

  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great weight, great fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weights make it sure that I find the right weigt for me. Fits my hand very well. I can reach all the buttons without it being uncomfortable. Overall great mouse, great color, great RGB.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Software issues plague an otherwise decent mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the build quality is good. It seems to be made with high quality materials and has some weight to it. It glides across a typical mouse pad very well with no issues. It is a bit on the smaller size for those with larger hands. All of this could be looked over if it wasn't for the horrendous software that you install to use this... Sadly I saw nothing but issues with the Logitech G Hub software. It is probably the worst peripheral management software I have ever used. Custom profiles never switched over, it constantly ignored changes and tweaks that I made, and my sensitivity would randomly change incessantly. No amount of tinkering and troubleshooting would work. I even tried different USB ports and complete reinstallation. I know I am in the minority due to the overwhelming love of this mouse by the gaming community. However, the software issues alone are enough for me to just look for something else. I will be returning as soon as I possibly can.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Hellishbutter,
      Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech