Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$35.99
Save $34
Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7506 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 7,506 reviews
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Can't be beat for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome high quality gaming mouse, I really like the mappable buttons and the software they have to control it, and it feels nice to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive for gaming. Able to adjust weight as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Listen to me !!!!!!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an unusual person. I play hundreds of hours of on line games. In my opinion, after using and then returning all other gaming mice. This is the best button mouse.....by far...no joke. This most I have spent on a mouse is $179. This thing is cheap for what it gives you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great weight, great fit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weights make it sure that I find the right weigt for me. Fits my hand very well. I can reach all the buttons without it being uncomfortable. Overall great mouse, great color, great RGB.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Software issues plague an otherwise decent mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the build quality is good. It seems to be made with high quality materials and has some weight to it. It glides across a typical mouse pad very well with no issues. It is a bit on the smaller size for those with larger hands. All of this could be looked over if it wasn't for the horrendous software that you install to use this... Sadly I saw nothing but issues with the Logitech G Hub software. It is probably the worst peripheral management software I have ever used. Custom profiles never switched over, it constantly ignored changes and tweaks that I made, and my sensitivity would randomly change incessantly. No amount of tinkering and troubleshooting would work. I even tried different USB ports and complete reinstallation. I know I am in the minority due to the overwhelming love of this mouse by the gaming community. However, the software issues alone are enough for me to just look for something else. I will be returning as soon as I possibly can.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Hellishbutter,
      Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good mouse

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mouse, very comfortable, fast, easy to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the Logitech G502 HERO! Your positive feedback about its comfort, speed, and ease of use is fantastic. Thank you for choosing Logitech!

  • Rated 4 out of 5 stars

    Good Gaming Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse. I would recommend it for gaming. It responds quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth sailing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feeling mouse & worth it! The little cylinder spin smooth & fast..paying a tad more on gaming equipment makes a difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse!!! Feeels right in my hand would buy more if needed .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We’re pleased to hear that the mouse feels comfortable in your hand and that you’d consider purchasing it again if needed. Logitech

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this mouse is outstanding, the color range is great and it has a really nice look on the desk. I find the software eons better than Razr's and feel it is quite an upgrade from the Razr basilisk which is the same price, but wireless. I would take this one anyday.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Best mouse ever.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely brilliant mouse! I use it for gaming so the more mouse buttons the better, but I had never found a mouse that had the buttons in the perfect place until I got this g502. With my alt, shift mods I have 20+ keybinds on my mouse. Highly recommend to any gamer that is looking for an affordable and high end gaming mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality one with adjustable weights, easy to use

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Logitech G502 HERO Wired Gaming Mouse! We're thrilled to hear that you appreciate its quality, features, and ease of use. Your positive feedback means a lot to us as we continue to provide exceptional products that elevate your gaming experience.

  • Rated 5 out of 5 stars

    Great mouse to this day!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Very good! Low switch travel, very good click! Thank's Logitech!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the enthusiastic review! We're glad the G502 HERO is delivering that satisfying click and responsive feel—sounds like it's hitting all the right marks for you. Logitech

  • Rated 5 out of 5 stars

    Logitech G502 mouse

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse love the speed and the colors really easy to use all the buttons on the mouse are easy and dpi is very easy to change from the mouse plus fun colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse Logitech has some great products got two of these one for me and my gf we love it you can customize 7 keys onto the mouse for easy macros so getting work done is easier. Plus it helps in alot of games instead of having to use your keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOGITECH G502 HERO

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse with multiple dpi capabilities. Nice for gaming or just scrolling through discord/forums.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired Optical Gaming Mouse! We're glad to hear that you're enjoying the multiple DPI capabilities and find it suitable for both gaming and everyday tasks like browsing Discord or forums.

  • Rated 4 out of 5 stars

    LOGITECH G502 HERO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best mouse I use, I have one for work and for home use, I absolutely love it! The only issue I have is with the one at home the scroll wheel sometime does not work, but other than that no complaints here!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear you love the Logitech G502 HERO Wired Optical Gaming Mouse so much that it's your go-to for both work and home! We're thrilled it's by far the best mouse you use, and we appreciate your feedback on the scroll wheel. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So nice I bought it twice.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mouse years ago for primary computer. I like it so much I bought it for everyday use as well. GREAT bang for your buck. No need to buy anything pricier.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Favorite mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing with the ability to customize the weight and sensitivity with the Logitech app. I even forgot my wireless Logitech mouse for travel and instantly bought another 502 just because I know how well it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Ergonomic with a fast response time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO Wired mouse! We're glad to hear that you appreciate its ergonomics and fast response time. We appreciate you taking the time to share your experience.