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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 7,598 reviews
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Brick ahh mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bulky! If you think you have big hands, you are used to heavy mouse I would still suggest taking your time making the decision. Its a good design and all but its bulky and there are a lot better option available in the market

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know about the G502 HERO's size. We understand it might be bulkier than expected for some users.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am software Engineer and I love games as well and this mouse was a win for me; it Works perfectly I will recommend other buyers to choose this product; value is great; quality is 100%

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Amazing Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the hype. I was rocking a cyberpower Elite M1-3- priot to purchase this mouse. The upgrade took a while for me to adjust to, but it was worth it. Logitech is ahead of their game with gaming mice. I love the customization with weight. The ergonomic handle would catch the eye of many who are new to the gaming industry. My only complaint is the size. Although I said it has an ergonomic handle, it takes some use to really get used to it. Overall 9/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse at a great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying I'm not an expert on gaming mice, but have been trying several as of late, and this one has been the best from what I've tried, feels good in the hand, especially with the thumb rest, and in love the programmable buttons! Makes playing games like fortnite so much better, not having to reach as much on my keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One of the best gaming mouses for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mouses that I have ever used. A bit heavy but you can always remove some weight of it plus the feel to hold it in your hand is really good. Loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this mouse. Then liquid damage happen. I went to bestbuy and for a Corisar mouse. After 20 mins of Game play I went back to BB and bought this same mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice mouse for it's price point. It feels nice to use and has all those weights for ultra precise balancing and personalization. The G-hub software is easy to use as well and I really like that I can have completely different settings for each game. Overall a great purchase, good job Logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Great affordable gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired mouse for the price. Has additional programmable buttons for games, uses Logitech software. High DPI for fast response, has adjustable weights. Programmable RGB is only the G logo.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Mouse Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. I have 3 of them. One for work, one for home, and one for my laptop. I love the customizability and the accuracy. The design is also very comfortable and does not cause any wrist pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid choice for a gamer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really big hands, I’ve found it hard to find a good gaming mouse. This one stood out to me because it’s a good size all around, not too small but not huge to the point where it’s overly heavy. I highly recommend it. The programmable buttons and grooves are really nice for the those long quarantined gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the G502 (Proteus) before, then switched to the G502 Lightspeed wireless with the charging mouse pad, that didn't work as well for me since I had to keep switching the mouse on and off during a dungeon run to get the macros to work. I decided to go back to the G502 Hero and it has performed flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Long lasting Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, had another one but ended up breaking after 4 years which is great durability to withstand for so long.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for the kind words about the G502 HERO. We're glad to hear you got four years out of yours - that's fantastic! We design our products to be durable and reliable, and it sounds like yours definitely lived up to that.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, lasted since I bought it and have yet to replace it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO. We're delighted to hear that it has been a durable and reliable companion for you. We strive to create products that stand the test of time. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several gaming mice over the years. But, the G502 just has a great feel for me. Has a number of functionality through Logitech's programming software. Also, very durable when it comes to frustration of gaming. Great and typical Logitech quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse does everything it needs to do at a good price

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad you're finding it to be an excellent mouse at a great price and that it meets all your gaming needs. Thank you for sharing your positive experience! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech - G502 HERO Wired Optical Gaming Mouse wi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new mouse so I bought the Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting because of the good reviews. I am thankful for everyone that reviewed the mouse because we absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. Very responsive and has buttons out the tailpipe for customization. Keyboard is now only used for Forward-backward, left-right, sprint, and jump. Mouse does everything else because of the amount of buttons it has!!! I don't regret it! Oh yeah, and you can change the weight of it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mouse for 8+ years and never broke. Just got a new one cause the padding had been worn out from use but this product is indestructible.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's impressive! The Logitech G502 is known for its durability, and it sounds like yours definitely lived up to the reputation.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Honest review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product and I def would recommend it is smooth and the weights add a great feel. I am a bigger guy with large hands, and this mouse makes me feel like I’m going to toss my mouse across the room lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for all-around use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this in BGIII early access and it's pretty good. Not the absolute best on the market but great for the money. Out of the box, the mouse is a bit touchy and the cursor will fly across the screen but the little 3.6 gram weights fixed that problem. My mother came over to borrow my laptop to do her taxes and she, perhaps the most computer illiterate person in history, had absolutely no problems with it. So that's saying something.

    I would recommend this to a friend