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Customer Ratings & Reviews

$49.99
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Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 7,598 reviews
  • Rated 5 out of 5 stars

    Great for work and gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for gaming and work. The ability to set multiple profiles for each game is a time saver. I even have one set up for work since I do a lot of copy and paste work for data work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this mouse for about a month and i love it. I highly recommend this for PC gamers that want a new/ better mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! Thanks for the thumbs up on the G502 HERO. We're glad you're enjoying it in your games! Happy gaming!

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Fantastic wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to a wired mouse recently because my old mouse, a Bluetooth Logitech mouse, just ate through batteries. This mouse is great. it does what I need for gaming and with the G Hub installed, I can change the effects of the rgb on the mouse. it will be a good buy if you get this mouse, not too flashy yet not too limited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall mouse; wheel button isnt consistent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mouse overall but can be hard to get the wheel button to register a click

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your honest feedback! We’re glad you enjoy the overall performance of the G502 HERO Gaming Mouse, and we appreciate your input on the wheel button—it helps us continue improving our products for an even better experience. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect amount of weights. It is also comfortable in hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. Great feel in hand. Switches die occasionally though.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome review! We appreciate the feedback on the switches, and we understand that occasional issues can be a concern. Your experience helps us improve, and we're committed to delivering reliable products for all our gamers. Logitech

  • Rated 5 out of 5 stars

    Worth the price tag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a huge fan of Logitech but this one surprised me, very responsive and being able to switch scrolling modes is very useful.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Glad the G502 surprised you! The responsiveness and multi-mode scroll wheel are top-notch features for gaming. Happy gaming!

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well made and designed product. Everything about this mouse screams it is certainly high quality. The mouse smoothly glides on any surface. It would get 5 stars if the ergonomics were better. Wish it was less narrow and had a higher arch. I am an advanced technology user who is a serious gamer. I bought this mouse to use with a Mac laptop. Logitech is the only company that makes software that works with macOS. (Razer does not)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mouse.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Mouse. So good I bought another one when I accidentally smashed my last one. Perfect amount of extra buttons for fps games and they can all be reprogrammed. Much better than my previous Razer mouse and the software doesn't have to be on to use my dpi profiles either. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best gaming mouse I’ve ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels so smooth in my hand while gaming. The little ledge for your thumb is super comfortable and makes quick movements feel easier. No strain on my wrist and fingers, I’ve never felt particularly sore after a gaming session. Cant ask for anything else from a mouse

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best bang for buck mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal when on sale, has double clicking issues as it wears down but is a great feel and weight so comfortable to use, lasts me about 2 years on average but it's always on sale so I just buy a new one

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great balance for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few different mouses that I’ve used for gaming and this one might be my very favorite. Great DPI customization option, easy to control RGB controls, and the adjustable weights is brilliant. I tend to like a heavier mouse and it helps keep me nice and steady. Logitech hit a home run with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get a gaming mouse, since I am gaming more. Love this mouse. Very comfortable easy programing. I like the wired version I think wireless is to expensive, 3x the cost. It's not like I walkaround the house with the mouse or keyboard in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    No complaints.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it sync'd through the Logitech app alongside my keyboard. Mouse feels great in the hand. I use all the weights. Hefty hand-feel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your insightful feedback on the Logitech - G502 HERO. We appreciate you highlighting its comfortable design and customization options.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand daughter loved it! This is exactly what she wanted.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that your granddaughter loves the G502 HERO! We hope she enjoys many hours of gaming with it. Thank you for your feedback. Logitech

  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to PC gaming and this is my first mouse. Feels great in my hand and although it has minimal rgb lighting effects, it looks cool with or without it! Has a cool button to set a custom DPI setting while holding it and can easily change to other DPI setting with simple button press!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to understand Especially for a first time purchase

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Rated 5 out of 5 stars

    Mighty Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to mouse for work and play. Ergonomics are good and I have a big dumb hand. Tons of tuning options from weights to programming. Highly reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for gaming! The side buttons give you a bit of an advantage and the cursor speed buttons also help a lot. Really comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this mouse . I spent alot of money on the Microsoft one I wish I would gone for this one from the beginning

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review about the G502 HERO! We're glad to hear that you're enjoying it so much. The G502 was designed with gamers in mind, and we're thrilled that it's meeting your expectations.