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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7504 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 7,504 reviews
  • Rated 5 out of 5 stars

    Best mouse for the money, period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better for tripple the money. Logitech has the best ergonomics and the button layout is perfect. Best replacement I’ve found to Mad Cats Rat mouse if you were a fan of those.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome. Nice and heavy. Grip feels great and doesn’t get sweaty. Probably the best value available for a gaming mouse. You won’t get better quality than this by paying more!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good mouse for starters still use it till this day it’s a little heavy but for it’s price it’s good mouse and I would recommend for a first time user.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We at Logitech appreciate your continued use and endorsement of the G502 HERO! It's always rewarding to hear our products are meeting the needs of gamers.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A great mouse!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third mouse that I’ve bought because I love it so much. I have one for my desktop, one for my computer at work and another that I travel with for my laptop. I love all the programmable buttons and the weights that allow you to make it as heavy or light as you want.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Price

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new mouse 11 buttons wait customers and the software editor is amazing. I would recommend this to any of my friends. This is our great mouse doesn’t break your wallet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome wired gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome mouse that I got a great price on. Love the advantage of being a Best Buy Total member.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the Logitech G502 HERO! It's a fantastic mouse for gamers, and we're happy you were able to snag a great deal with your Best Buy Totaltech membership. Enjoy the precision, customization, and performance boost!

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this mouse, cheap and works well and can take a beating from a 5 year old

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome shoutout! Sounds like the G502 HERO is holding its own like a champ—even with a little one putting it to the test. We’re thrilled it’s delivering great performance and value for you. Appreciate the recommendation! Logitech

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse I really enjoy the feel and the mouse is good for the palm stable grip

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a great choice! The Logitech G502 HERO is a popular gaming mouse known for its comfortable design and excellent performance. The palm grip style is definitely a plus for many users.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Very nice gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HERO 16K sensor Delivers precision tracking up to 16,000 DPI with zero smoothing, filtering, or acceleration. LIGHTSYNC RGB Provides fully customizable RGB lighting that can also synchronizes with your gameplay. Optical technology LED lights scan the surface beneath the mouse to detect movement with a fair amount of accuracy, suitable for everyday computing and browsing. Mechanical switch button tensioning For a crisp, clean click feel with rapid click feedback. 11 programmable buttons Give you fully customizable control over your gameplay. Adjustable weights Arrange up to five 3.6g weights for personalized weight and balance configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, this has been my third one in 7 years. The bottom can rub off if you play a lot but for the price and features I’ll always buy one

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech G502 Hero Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, customizable and cool colors. The hardest thing was finding it in the store. Perfect mouse for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I really enjoyed this mouse outside of the design. The design grew on me though and I really love it. The Logitech Gaming Software made it easy to set up, and the two options on the scroll wheel are really cool. The only issue I have are all the buttons that I need to figure out how to use lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ergo mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergo mouse. I use this for engineering work and it's solid.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear that the G502 mouse has been a solid choice for your engineering work! Your feedback is invaluable to us.

  • Rated 5 out of 5 stars

    Perfect mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for gaming. I've gone through quite a few trying to find one that is great all around and without stuff I'd like changed. Without a doubt this mouse is it. I was a bit concerned with the scroll wheel after trying the previous model but this one was much better. All around great gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in the hand. The buttons are very sensitive so not much pressure is needed. Moving with gaming as smooth and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mouse for gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and precise. Feels great in hand. Returned Razer Basilisk X HyperSpeed Wireless mouse for this mouse, and I have no regrets. Although the razer mouse was a little more comfortable and softer to touch, this mouse seems to be better in every other way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing after u get the app on your computer and customize the buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's good to hear you're loving your G502 HERO! It's definitely a fan favorite, and the customization options through G HUB are a game-changer

  • Rated 5 out of 5 stars

    Great mouse, quite versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to gaming. This mouse has a lot of flexibility. I haven't changed the button settings, but I like that you can easily choose the sensitivity of the mouse to match your level of gaming skills. We liked it so much that have 4 of these in our household, one for each gamer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse, good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these. One is a spare. One middle mouse button stopped working after some heavy gaming using it. I think aside from left/right main buttons the other buttons aren't as durable. Other quality is excellent. Software is excellent (I use logitech gaming software, not the newer). Programmability is excellent. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine for about 3 and a half years and it's still going strong. Fits comfortably in my hand and has all the QOL features I need

    I would recommend this to a friend