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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7523 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 7,523 reviews
  • Rated 5 out of 5 stars

    Great mouse, quite versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to gaming. This mouse has a lot of flexibility. I haven't changed the button settings, but I like that you can easily choose the sensitivity of the mouse to match your level of gaming skills. We liked it so much that have 4 of these in our household, one for each gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, this has been my third one in 7 years. The bottom can rub off if you play a lot but for the price and features I’ll always buy one

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sleek design, ergonomic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a gaming mouse you want to meet a few basic criteria to make it worth the money spent. Quick analogue response, sustainable comfort through long use, and long lasting. The cord is the only downside. For 30 more dollars you could wind up with the cordless version and remedy that. Call me cheap...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse, good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these. One is a spare. One middle mouse button stopped working after some heavy gaming using it. I think aside from left/right main buttons the other buttons aren't as durable. Other quality is excellent. Software is excellent (I use logitech gaming software, not the newer). Programmability is excellent. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired mouse with lots of programming buttons. The adjustable weight of the mouse is a nice feature to have as well. Works seamlessly through the Logitech software to control lighting with other devices. Braided jacket on cable promises extended use life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good mouse for starters still use it till this day it’s a little heavy but for it’s price it’s good mouse and I would recommend for a first time user.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We at Logitech appreciate your continued use and endorsement of the G502 HERO! It's always rewarding to hear our products are meeting the needs of gamers.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome wired gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome mouse that I got a great price on. Love the advantage of being a Best Buy Total member.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the Logitech G502 HERO! It's a fantastic mouse for gamers, and we're happy you were able to snag a great deal with your Best Buy Totaltech membership. Enjoy the precision, customization, and performance boost!

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech G502 Hero Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, customizable and cool colors. The hardest thing was finding it in the store. Perfect mouse for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in the hand. The buttons are very sensitive so not much pressure is needed. Moving with gaming as smooth and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, love the ergonomic shape. Lots of buttons to customize, more so on PC than console though. The app also works well to customize DPI settings for each individual game. Had it for about 1 year now, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse I really enjoy the feel and the mouse is good for the palm stable grip

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a great choice! The Logitech G502 HERO is a popular gaming mouse known for its comfortable design and excellent performance. The palm grip style is definitely a plus for many users.

  • Rated 5 out of 5 stars

    Greta little mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for gaming. This is to replace an earlier one that was lost. Works quite well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really grateful for your thoughtful review. It’s wonderful to know that our product is delivering the performance and ease of use you were hoping for. Hearing from satisfied users like you keeps us motivated. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Get this mouse now while on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse for a second time simply because the amazing deal it’s at right now for under 40 bucks. Logitech makes some very capable pointing deceives and keyboards and this is no exception. With the free software you are able to set up different user profiles for your mouse settings depending on the game you want to play. This allows you to make very fast sensitivity changes on the fly. I love the magnets on this mouse it allows me to customize the weight of the mouse itself as I like them more on the heavier side. Very good quality and 100% would recommend don’t think about it just get it. Especially if it’s on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse at great price expected more provraming wise. Love the weights.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse I've ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine for about 3 and a half years and it's still going strong. Fits comfortably in my hand and has all the QOL features I need

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for Everything but Gaming if You're on Mac

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming and MacBooks aren't usually associated with each other, but after exclusively using the trackpad on my MacBook I searched for a mouse to use for some light gaming (LoL, DOS II, etc.). After installing the G Hub and setting everything up, it worked great! The mouse is very smooth and responsive and feels great. Around the same time I started running into issues with online games like LoL where my mouse would stutter or freeze to the point of hurting my gameplay. I initially attributed it to my computer because, you know, I'm gaming on a Mac, but after being gifted a Magic Mouse and trying to play League with it as a joke the difference in performance was staggering. This leaves me in a weird place where for everything but the games I bought the mouse for I can use it. Because this is a Mac issue though and most gaming rigs use Windows, I only deducted one star since the mouse itself is very good for its price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! It's a great mouse for the price. I managed to get it on sale, so it was an easy choice. I love Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse money can buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been by far the best and most reliable gaming mouse you can buy especially in this price range. Very highly recommended.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the amazing feedback! 🎮 The G502 HERO is clearly living up to its legendary reputation—precision, durability, and killer value all rolled into one. We're pumped to know it's your go-to gaming weapon. Game on! Logitech

  • Rated 5 out of 5 stars

    Nice ergo mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergo mouse. I use this for engineering work and it's solid.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear that the G502 mouse has been a solid choice for your engineering work! Your feedback is invaluable to us.

  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse. Im not sure if you can get any better mouses for a first mouse. This one was great and I feel like its only for those who play casual games/non-competive. I recommend it for big hands. Though I'd thought it would have more RGB on it.

    I would recommend this to a friend