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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 7,598 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A steal even not on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse while it was on sale for 10 dollars less. Even if it was not on sale I would have bought this mouse. I used to use a hyperx pulsefire fps mouse. The G502 is a little bit heavier but it feels more accurate. The design is great and ergonomic.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    For x-mas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas and she loves this mouse! She cannot get enough. Momma… Momma…. Come look at my dragons!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're glad your daughter is enjoying the G502. It's designed to enhance the gaming experience. Keep the awesome moments coming!

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse in terms of value and pricing you drfinitely cannot beat this esprcislly on sale which is quite often.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Oldie but goldie

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The classic of gaming mouse. Nice weight adjustment if you want a heavy mouse. Great for gaming and a starter mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We appreciate you calling it a classic and highlighting its weight adjustability, making it a great option for gamers who prefer a heavier mouse.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Very customizable for the weight and not a mad price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're glad to hear that you appreciate its customization options and performance. We appreciate you taking the time to share your experience.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Not the best on the market but I love it none the

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, added 7.2grams to the base and now it feels so perfectly balanced. I saw a drastic change in my gameplay, plus the ability to program the buttons is a life saver. Especially during hard core sessions and turning the DPI reset button into a shooter button.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, easy to install and works perfectly, recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your positive feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're glad to hear that you're enjoying the ease of use and performance of this mouse. Thank you for choosing Logitech!

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I never minded if a mouse was wired or wireless so I tend to slightly favor the wired mouses. The response time and general feel of the G502 is just about perfect for me. I have no issues with it and would highly recommend the G502 to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse and exactly what I needed was the most recommended mouse on the internet

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the G502 mouse! We're so glad that it's been the perfect fit for your needs. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience.

  • Rated 5 out of 5 stars

    Logitech G502 mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse love the speed and the colors really easy to use all the buttons on the mouse are easy and dpi is very easy to change from the mouse plus fun colors

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable and high quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective mouse for a reasonable price. This is a good mouse. I bought this for my kid and ended up buying one for mysel too.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your thoughtful review of the Logitech G502 HERO. We're delighted to hear that you find it to be an effective and enjoyable mouse.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So nice I bought it twice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mouse years ago for primary computer. I like it so much I bought it for everyday use as well. GREAT bang for your buck. No need to buy anything pricier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and program, I enjoy using logitech wired mouse because I know exactly the quality I'm getting. Also because I have had logitech brand before and I know how long gaming equipment lasts.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying the Logitech G502 HERO! We're thrilled that you find it easy to use and program. It's always great to know that our commitment to quality and the durability of our gaming equipment resonates with long-time Logitech fans like yourself. Thanks for sticking with us! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Another win for Logitech products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may or may not occasionally break mice, but these seem to hold up pretty well as compared to other brands. I like the weight of it, the size makes it fit comfortably in my hand.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, David! I'm happy to hear you're enjoying the G502 Hero! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. I have been using this mouse since 2018 and have never changed it because it is really easy to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the great feedback! We're thrilled to hear how easy the G502 HERO mouse is to use, especially after enjoying it since 2018. We appreciate you sharing your positive experience! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use. Smooth and functional for what I need.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO SE Wired Optical Gaming Mouse! We're glad to hear you find it comfortable, smooth, and functional for your needs. Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good beginner mouse, but may be too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first true gaming mouse, I'm not counting my 10 dollar gaming mouse that I purchased on Amazon. Overall the adjustable weight is great because I can make it feel the way I want to. The only con, the size of the mouse can be large to some people.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great for a beginner like me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one that seemed to have already some damage (dirt/gunk on it) but Best Buy was great with allowing me to exchange it for a new one. Love that it can be customized with the Logitech app. Great affordable beginner gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a lot of mice before settling on the G502 Hero. I have larger hands and can rest on this mouse easily and all the buttons are right where I can reach them easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplistic mouse for office work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a mouse for work but not a super complicated one. This is the one, just a few minutes of testing the preset buttons and hardly need to adjust setting for it. Love I can adjust my DPI with a few clicks. Very simple and easy to first use.

    I would recommend this to a friend