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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 7,598 reviews
  • Rated 5 out of 5 stars

    Great overall mouse especially for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gone with logitech and as far as a mouse for gaming this one is no slouch especially for the $35 I couldn't beat it the only thing I haven't enjoyed is it is a bit heavy for fps all in all its a great mouse and I have no doubt it will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mouse for the cost! Id certainly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your thoughtful review. It’s great to know our Logitech G502 HERO Wired Gaming Mouse is meeting your needs. Thanks for being a valued customer. Logitech

  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent DPI and speed. This is one of the best in this category and provides superior performance compared to other wired mouse offerings. Logitech is a reputable brand that is well known for their quality and performance. You can't go wrong with this mouse. Excellent for gaming too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse the second I put my hand on it I knew I had to have it. Super comfortable fits my hand perfect and everything works just fine. Logitech has always made great products. Logitech's software for the mouse is super easy to use to control dpi and rgb colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Mouse !!! It works excellent, I've been using it for over a year now...

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're thrilled to hear your Logitech G502 HERO has been serving you well for over a year. Longevity and consistent performance are what we strive for, and it's great to know it's meeting your expectations. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    A nice featured mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I won't use any other mouse, this things had it all, and then some. Though these things don't last as long as I think they should, this is the third one in like 4 years, but maybe it's that I'm using it constantly... Though, I sure wish they lasted longer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you love the features of the G502! We understand your concern about its lifespan and appreciate your feedback. We'll pass it along to our product team. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastic gaming mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great versatile mouse. I use it for gaming and having all the features this mouse comes with can feel like an advantage. I can see how the customizable weight is useful for some, but I found the default weight to be perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Mouse in Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 gaming mouse. Still using years later with no sign of wear. Does need the occasional cleaning but you'll find that on any mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great for bigger hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, but I have fairly large hands so it didn't work for me. The side button was continuously pressed by my thumb, as it rested pretty much right on top of it. It was getting to the point of being very annoying. I exchanged it for a G403, which is much better for my large hand type. Other than that the mouse was good. Nice weight and scroll wheel was crazy fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale, and I've been happy with this purchase so far. Definitely one of the better mouses I've bought so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good "starter" mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my last g502 hero which I bought about 5 years ago. I noticed a few changes in build quality, for instance the cable no longer has a braided cover, and the scroll wheel is a different shade of gray. Still a good choice for a mouse with some basic gaming features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's insightful to hear your experience with the new Logitech G502 HERO, especially as a long-time user replacing an older model. Your observation about changes in build quality, specifically the transition from a braided to a non-braided cable and a different scroll wheel shade, is a common point of discussion among G502 enthusiasts. Despite these minor aesthetic and material shifts, it's clear you still find it to be a reliable choice, providing those essential basic gaming features that have made the G502 line so popular. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, this has been my third one in 7 years. The bottom can rub off if you play a lot but for the price and features I’ll always buy one

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    -Major Functionality-

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of the mouse do to its huge set of buttons. Yet with that many buttons, still light, and buttons are placed in a key pattern for primarily thumb, and some index finger initation. Allowing fast transition. Which as all gamers are aware, is a major advantage over competition.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    good mouse, just not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this mouse to try something different. coming from a razer basilisk v2 it felt very comfortable. however my biggest (and only complaint really) was the placement of the dpi adjustment buttons on the top left, right next to the left mouse button. every time id go to click id end up raising or lowering my dpi mid game and it was extremely annoying. again good mouse, just didn't work for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for all needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 32 mice this one does all i want an more i highly recommend this. Being able to program all the buttons to each program an game an it reconized what i was using so i can do what i need very fast an efficient. An yes this included WOW.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is perfect. Does what its supposed to. I am happy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and excellent value. Comfortable to use and looks awesome too.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear you're enjoying the G502 HERO! It's fantastic that you're experiencing its great performance, excellent value, and comfortable design. Thank you for sharing your positive experience. Logitech

  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Buy it already and stop reading the reviews. :-)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic precision, amazing customization, G-Hub software can be a bit buggy at times but is well worth it. If properly utilized, G-Hub combined with this mouse's custom keybindings, will take your game to the next level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and quality mouse. Comfortable, great utility, high quality construction. Only issue I have is the mouse wheel moving ever so slightly when I move the mouse quickly, but you hardly notice it and it’s not enough to not recommend the mouse or give it five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the action and the feel of this mouse. I would recommend this mouse for anybody.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you love the Logitech G502 HERO! It's a popular choice for gamers and PC enthusiasts alike. Enjoy your gaming experience!