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Customer Ratings & Reviews

$49.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7522 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 7,522 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    G502 hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good budget gaming mouse you can get around 40 bucks

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a great find! The Logitech G502 has been a popular choice for gamers for years, and it's fantastic to see it available at such a budget-friendly price. Its ergonomic design, customizable weights, and responsive performance make it a solid option for many.

  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're on the fence on purchasing this bad boy I would recommend it 100%. When playing shooters and other PC games it is for me the best gaming mouse I have ever used I just love the feel of it on my hand and the snipe and easy to switch player profile buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good mouse for avid gamers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has multiple programmable buttons & sensitivity levels and is perfect for many FPS, crafting, and horde games. I mainly use it for R6 Siege and it works like a charm. Probably one of the better options for the price. It definitely does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    My favorite mouse right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For gaming and everyday use, I love this mouse. My previous favorite was the Steelseries 310 so I thought the 600 would be even better but it wasn't, it was worse to me. The only drawback to the G502 is the touchy buttons next to the thumb, which I turned off in Logitech's software. I docked 1/2 star for that. If you have a bigger hand and want a mouse you can add heft to, this is the one you want.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these and fell in love. I play games but I spend half of my day on my mouse detailing steel. This mouse has adjustable balance and is massively programmable. Very comfortable. I ended up buying another one so I have one at the office and one at home3

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse BUT…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great mouse for gaming and I love the software but I just couldn’t get used to the metal click wheel at all. If you like rubberized click wheels you might have the same experience. Just a personal preference though!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear that you find the Logitech G502 HERO Wired Optical Gaming Mouse to be a great gaming mouse and that you love the software! We truly appreciate your detailed feedback, including your personal preference regarding the metal click wheel. Your insights are valuable to us as we continue to refine our designs. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the best. Absolutely love the additional weights you can put in and make it the perfect weight for your style. The buttons are perfectly placed where you aren't having to stretch your fingers into weird places.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    I love the adjustable weight!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on a wry strict budget when it comes to games. I needed a decent mouse, with a cable, (I forget to charge stuff a lot), and nothing more than $40 was the limit. I’m so happy I found this mouse. I tried the same one, but it was more expensive. The only difference I could find was the white coloring on the mouse. The weights to adjust how heavy the mouse can be is a big plus! It’s super comfortable, too. That’s why I wanted this series. I got the mouse for $20, so I have money for candy! Just don’t tell my wife about the candy. I didn’t want to share it with her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for a cheap price. High DPI, good ergonomic rest hold, and side buttons if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother instead of myself, so far he loves it lol. I regret not getting one, he's has it for 8 months and he hasn't had any complaints about it. Just by seeing and reading all the reviews, I'd purchase this for me without a doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, so-so software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is comfortable, and I have big hands. The weight compartment is magnetic but it's pretty strong and keeps it snug, so you won't worry about it opening while on action. The software is a bit complicated to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great WIRED mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew or thought that having ability to add weights to a mouse would solve problems I had been having with previous mice for years. More bells and whistles to explore! Keep working from home for pandemic interesting. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Go get it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended this mouse. It’s very smooth and also has an option to put a weight in it. I am very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use for Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first and only mouse, but simply the best. Perfect fit includes weighs if needed super smooth responsive. Definitely recommend! For anyone asking, I play on XBOX SERIES X and it’s perfect. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great mouse for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse!! The Box was a little messed up and beat up, but that was most likely due to it coming in through the shipment when they got it. It’s not too heavy and not too light either. it has many customizable buttons that actually help with the games i play like call of duty. it was a bit confusing at first with the software trying to figure out how to bind everything, but after 10-15 min i got it down. but overall a great mouse at an excellent price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and good overall sound quality in the clicks good grip and very nice scroll wheel

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Weight customization is very nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Gaming mouse. For being new to keyboard & mouse use, this at first felt a little clunky and the many different buttons felt a little confusing for my hand, but as I've gotten used to it I appreciate the ergonomics. still learning and adapting. The best part of the mouse is customizing the weight of the mouse with the added weights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    multi tool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love using this not only for gaming but also for everyday use!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We love hearing that you enjoy using the G502 for both gaming and everyday tasks. The G502 is truly a versatile mouse, packed with features that can enhance your experience.

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter, age 10, and she loves it. She plays a lot of Minecraft games and wanted it for that. She wanted it when we bought it, but agreed to let me wrap up the empty box for her to open at Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse I used in a while

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse last me for a long time, I love the way my hand sits on the mouse and the feel for it

    I would recommend this to a friend