Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$31.99
Save $38
The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 7,598 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great, cost effective gaming mouse!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really comfortable to use and I live the customization you get with the lighting and weight distribution. The quick dpi settings are very convenient as well as long as you don’t accidentally hit them while gaming. I love mine and totally recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming mouse!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like about the weight features that can make your gaming mouse more weight to feel comfortable

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech. Logitech

  • Rated 5 out of 5 stars

    Legendary mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason this mouse was, and still is, considered one of the best gaming mice of all time. You won't be disappointed if you don't mind a wired mouse. Good for everyday use and gaming use. Solid build quality and easy to use. Logitech comes thru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome. Very convinient to use. I will recommend to my friends.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We’re proud to know our Logitech G502 HERO Wired Gaming Mouse is making a difference. Your feedback keeps us moving forward. Logitech

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mouse. Super smooth

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super smooth mouse. Much faster than the mouse I switched from. Nothing but positives about the function of the mouse. My only problem is it is a little small for my big hands. (Not the mouses fault). You will definitely not regret buying this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid gaming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Ergonomic with a fast response time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO Wired mouse! We're glad to hear that you appreciate its ergonomics and fast response time. We appreciate you taking the time to share your experience.

  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fast scroll wheel is absolutely amazing! Using other mouses feel bad after it. The only issue is there becomes a double click issue after about a year and a half or less use. So if you’re buying make sure to get the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great mouse for the Ps4

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My intention was to buy it for the Ps4. I play mostly CoD: MW and Warzone. It was super easy to connect. My Ps4 recognized it instantly, and I was able to play afterward with no hassle. The mouse is lightweight, but it also comes with 5, 3.5-gram weights to add a little extra heaviness to it. I like it since I have more of a steady control of my mouse, but this is more of a preference.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! It's a great mouse for the price. I managed to get it on sale, so it was an easy choice. I love Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extra programmable buttons, adjustable DPI. for me I program some buttons don't have to fumble around the keyboard finding the map, reload, run buttons etc. there are newer versions and cheaper but watching YouTube review videos on this mouse sold me on it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome wired gaming mouse.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome mouse that I got a great price on. Love the advantage of being a Best Buy Total member.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the Logitech G502 HERO! It's a fantastic mouse for gamers, and we're happy you were able to snag a great deal with your Best Buy Totaltech membership. Enjoy the precision, customization, and performance boost!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for the price! I like the customizability and ability to add small weights so that It is better balanced. I'm an average size male and it feels great in my head. It also looks super cool! Definitely recommend and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good budget FPS gaming mouse.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good budget gaming mouse. Owned the non Hero version which is from a few years ago..There doesn't seem to be a difference between this model and the old one other than a better braided cable that doesn't fray. Definitely not worth upgrading - but if you're shopping for a relatively cheap mouse this is a great one for FPS as well as general use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice mouse. feels good. good software. dpi can change accidentally if your finger slips but not hard to switch back.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, Happy to hear you enjoy the feel and software of the G502 HERO! For the DPI adjustment, consider using G HUB to set up profiles for different games to avoid accidental changes. Thanks for the review!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A friend you didnt know you needed

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this feels in my hands it feels like someone is holding my hand the only downside is the loneliness I feel when have to let it go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does not smell like pee

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse to replace the previous one that my cats decided to pee on. Gonna keep this locked up and put away for future use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, integration with discord makes it super easy to mute and deafen, Good customization with all of the buttons

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse for the price!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this mouse for over a year now and it's amazing! It's gotten its fair share of use and still going strong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. Had it for over a year and had no problems. The extra buttons by the thumb allow me to program extra options during games. The easy switching of profiles also lets me switch properties easily between working and game play. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is great! Has all the controls I like and need for gaming. My only complaint is a previous one (and much more expensive) failed after about 3 years. Maybe that's the short life for these products.

    I would recommend this to a friend