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$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7519 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 7,519 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Absolute Favorite Wired Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 wired mouse is absolutely excellent. It's my favorite gaming mouse right now. I swap out from the G502 to the wireless G305 depending on what types of games I'm playing. The G502 works great for games where you need precision - like Ghost Recon. The free scroll wheel is my favorite feature. I can zoom down webpages in no time. The Ghub software also allows you to change color schemes. I truly think it's worth the money. I haven't used any other brand of gaming mice, but I don't think I could even consider changing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. My Son needed a mouse to replace a broken cyber power mouse. This one was inexpensive but is performing well. He is very satisfied and uses it for gaming and everyday use on his MSI laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A keeper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this mouse because it’s very durable, and it’s plug-in play no sense no headaches

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    Issues with mouse beginning after 4 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a competing brand's mouse for a few years, I decided to upgrade my mouse as I had always heard great things about Logitech products. The mouse initially has a good feel to it, with the options to add weights to it to customize it more to your liking. The software for this mouse allows you to change the LED lighting settings, preset DPI options, and what the buttons on the mouse do. Overall pretty standard for a "gaming" mouse. However, I have had a fair amount of issues with the left clicking button. I play a fair amount of online FPS and I started noticed a weird issue. During the middle of me holding down the left button to interact with a weapon, my weapon spray would just stop. At first I just discounted it as a glitch in the game as the mouse was virtually brand new at that point and the only time I experienced the issue was in that game. At this point, the mouse is unusable. When I try to click on some things, the computer will think I am double clicking. If i try to drag things across windows the mouse will stop sending signals to the computer causing frustration. It happens at random so I might be able to drag something successfully or it might stop sending signal after I drag it a quarter inch across the screen. At this point, I can't recommend this mouse. If you do your own research and look for "Logitech G502 clicking issues" you will find tons of results with the same or similar issues as mine. I have now gone back to using my old mouse and have reached out to Logitech's customer support multiple times to hear resolution but have came up dry each time.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the click issues you are having with mouse. Luckily, it does come with a 3 year warranty through Logitech, so we can get it replaced for you. Simply visit the support page for this item on Logitech.com in order to file your warranty claim. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 5 out of 5 stars

    Mouse worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Works so well.and the DPI is a dream. The setting are great! Makes gaming easy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse came with a weight which I wasn’t aware of at first. Good mouse all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse in existence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse. I only needed a new one because my previous G502 had lived a full life. 10/10 recommend this mouse for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    So worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wired mouse. Plenty of buttons and super smooth

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! We're glad you find the G502 HERO a great value! With its smooth tracking and plentiful buttons, it's a great choice for gamers. Thanks for the feedback!

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good mouse overall. Slippery wheel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse overall. The adjustable weights are nice. The cord gets in the way sometimes, but my only major gripe is the mouse wheel. It's all smooth plastic. The ridges are big and don't really do much to help your index finger grip the wheel. Lots of sliding if your hands are cold. I would prefer a rubberized wheel or a better texture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought this to replace my older G502 Proteus and is working as expected. My only concern for some may be the fact that there is no cable sleeve. For me it should be no worry, but for somebody who may move it around frequently be cautious. I would however prefer a braided cable on the mouse, especially for the cost. It does have a nice little strap of velcro on the cable to secure the excess, so that is a plus. Either way, I like these Logitec G502 mice and will continue to get them as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s almost been a year and it still works just fine. Software has regular updates to keep it up to date and bug free and is easy to use. Does not feel plasticy and fragile like some other mice out there.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    A mouse among mice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing. The ergonometry feels amazing. It takes a while to get the balance just right, but it worth investing the time to get it right. The cost unusable buttons are really handy either for gaming or overall use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lives up to the hype

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ive heard was awesome this mouse is. And its true, button placement, sensor, weight, all top notch. We will see long term how long it last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy recommendation for a gaming mouse. An amazing mouse at the $40 price point

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502. Top pick for gaming mice at $40.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse for low price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Does perfect for everything I do and came with a good price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're glad you're enjoying the G502 HERO Wired Optical Gaming Mouse. It's designed to provide precise tracking and comfortable gameplay. Thanks for your positive feedback!

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a different mouse initially, but it had an intense lag in movement of the cursor. So we went back to Best Buy to return and exchange for hopefully a better product. Well this mouse is exactly what we were looking for. Absolutely no lag, smooth movement and the design is great! Loved the way they designed product with a thumb placement! Would definitely purchase again if needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words about the G502 HERO! We're glad you made the switch and are enjoying the improved gaming experience. The G502 is designed for precision and comfort, and we're happy it's working well for you.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse out there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Razer Naga for years, I’ve decided to upgrade to THE best mouse. There’s such a big difference and it feels so much more comfortable using it for gaming and computer stuff, and definitely very good for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, very ergonomic and great click feel. Love the color rotation

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is your gaming sidekick! Ergonomic design for comfort, satisfying clicks, and cool RGB lighting to set the mood. Enjoy!

  • Rated 4 out of 5 stars

    I see why so many people like this mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming mouse, I was iffy about it at first because I’m used to lightweight mouses but the quick and easy dpi-changing buttons are pretty reliable and I can make up for the lag in movement with being able to change the dpi settings quickly. Only cons are that the app is somewhat frustrating to use, maybe I’m just getting old idk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse with options for weight. Responsive and perfect amount of buttons for assigning. Highly recommend.

    I would recommend this to a friend