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Customer Ratings & Reviews

$31.99
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The comparable value is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 7,598 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good mouse for avid gamers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has multiple programmable buttons & sensitivity levels and is perfect for many FPS, crafting, and horde games. I mainly use it for R6 Siege and it works like a charm. Probably one of the better options for the price. It definitely does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse with programmable buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse arrived in good condition. Works great . Had premium fell when using it . I like that ghub software is available in Mac. Using this mouse for productivity purposes

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback! We're glad to hear the G502 HERO SE is enhancing your productivity on Mac with its premium feel and G HUB software. We appreciate you sharing your positive experience! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smooth action and the changeable weights to customize the feel of the mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We designed the G502 HERO with customization in mind, so it's great you're finding the perfect feel for your gameplay with the adjustable weights. Glad you're enjoying the smooth performance!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really nice cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable on this mouse feels so premium, it comes with weights that you can put inside the mouse but I haven’t figured out how to do that yet. The mouse feels really nice in the palm of your hand, a little slippery but nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good and ease to use. Strong and reliable it was. Also comfortable and quality was good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    I love the adjustable weight!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on a wry strict budget when it comes to games. I needed a decent mouse, with a cable, (I forget to charge stuff a lot), and nothing more than $40 was the limit. I’m so happy I found this mouse. I tried the same one, but it was more expensive. The only difference I could find was the white coloring on the mouse. The weights to adjust how heavy the mouse can be is a big plus! It’s super comfortable, too. That’s why I wanted this series. I got the mouse for $20, so I have money for candy! Just don’t tell my wife about the candy. I didn’t want to share it with her.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother instead of myself, so far he loves it lol. I regret not getting one, he's has it for 8 months and he hasn't had any complaints about it. Just by seeing and reading all the reviews, I'd purchase this for me without a doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 Hero Wired Gaming Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gaming mouse for my sister. She loves it! Very easy to customize the settings in Logitech Software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your review is a valuable part of our progress. We’re glad our product is working well for you. Thank you for your support. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality wired mouse. Solid design, comfortable fit, positive click buttons. Don't use the color schemes, but could be useful in dark work/play areas. Tracking is solid, even across different surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse you can get, and its easy to download and set up the software

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend With the 5 buttons on the side as well as the left, right and middle click on the wheel. I rarely have to take my fingers off WASD, which improves reaction timing leading to better movement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and feell good in my hands plus a lot of opción

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech G502 Hero mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used so many different mice and this is my overall favorite probably won’t buy any other ones than this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. With the Logitech software you can control lots of features and dpi settings and control them all to meet your specific needs. Unless you need an MMO mouse with 40 buttons on it this is definitely a good choice for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great WIRED mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew or thought that having ability to add weights to a mouse would solve problems I had been having with previous mice for years. More bells and whistles to explore! Keep working from home for pandemic interesting. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the best. Absolutely love the additional weights you can put in and make it the perfect weight for your style. The buttons are perfectly placed where you aren't having to stretch your fingers into weird places.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great beginner gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginning gamer mouse and well priced. Comes with weights and software download to program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your thoughtful review of the Logitech G502 HERO. We appreciate you highlighting its affordability and customization options, which make it a great choice for beginning gamers.

  • Rated 5 out of 5 stars

    Amazing bang for buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very functional, with a bunch of different programmable buttons, and it even comes with a small container of weights for customization. The cord is plenty long too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wired mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, the buttons all seem to be in the right place for easy usage. My son really likes it for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse on the market

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this mouse to anyone. This mouse has been through a lot and it is still working perfectly.

    I would recommend this to a friend