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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 7,598 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a really nice gaming mouse, very comfortable. I using to plat fortnite and dont have any concerns

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. even comes with weights if you like the heavier feel

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your positive feedback on the Logitech G502 HERO SE Wired Optical Gaming Mouse! We're thrilled to hear you love it and appreciate the inclusion of the customizable weights. Logitech

  • Rated 5 out of 5 stars

    Cool Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. Hasn’t given me any trouble. I like it a lot.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying your Logitech G502 HERO Wired mouse! It's fantastic that it's been working reliably for you. Thank you for sharing your positive experience!

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse makes it so much easier to game and with he other buttons makes my gaming better

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech G502 HERO. We appreciate you highlighting the positive impact it has on your gaming performance. The G502 HERO's programmability is a key feature that empowers gamers, and we're glad you're finding it advantageous.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good low price gaming mouse, good for beginners and kids

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the G502 Hero is a great fit for beginners and kids. Your input helps us ensure we're providing top-quality gaming gear for everyone. Keep gaming and have fun!

  • Rated 5 out of 5 stars

    DPI is good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super solid mouse for just about anything, DPI measures have a good balance too

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're happy to hear the G502 HERO is a reliable mouse for various uses. Its range of DPI settings allows for customization to your preferences.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A MUST HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MOUSE IS GREAT, BUILD QUALITY HOLDS UP OVER TIME. YOU ARE ABLE TO PUT WEIGHTS ON THE MOUSE SO THAT HELPS IF YOU LIKE A HEAVY MOUSE AND TO TOP IT OFF LOGITECH IS A GREAT BRAND.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic mouse and great feel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great mouse. Very responsive and has many customizable buttons for different applications. I was looking at the logitech mx 3 mouse because I wanted something ergonomical and this for my needs for half the price. I haven't used it much but it's great so far. Will update after a few months in that's why I gave it 4 out of 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse for the price. Quick reaction and I love that you can adjust the weight. Much better than using a standard mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great feeling mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic mouse with good upgrades for the price. I’ve used this series for a long time and it just feels comfortable in my palm.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 1 out of 5 stars

    Issues with mouse beginning after 4 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a competing brand's mouse for a few years, I decided to upgrade my mouse as I had always heard great things about Logitech products. The mouse initially has a good feel to it, with the options to add weights to it to customize it more to your liking. The software for this mouse allows you to change the LED lighting settings, preset DPI options, and what the buttons on the mouse do. Overall pretty standard for a "gaming" mouse. However, I have had a fair amount of issues with the left clicking button. I play a fair amount of online FPS and I started noticed a weird issue. During the middle of me holding down the left button to interact with a weapon, my weapon spray would just stop. At first I just discounted it as a glitch in the game as the mouse was virtually brand new at that point and the only time I experienced the issue was in that game. At this point, the mouse is unusable. When I try to click on some things, the computer will think I am double clicking. If i try to drag things across windows the mouse will stop sending signals to the computer causing frustration. It happens at random so I might be able to drag something successfully or it might stop sending signal after I drag it a quarter inch across the screen. At this point, I can't recommend this mouse. If you do your own research and look for "Logitech G502 clicking issues" you will find tons of results with the same or similar issues as mine. I have now gone back to using my old mouse and have reached out to Logitech's customer support multiple times to hear resolution but have came up dry each time.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the click issues you are having with mouse. Luckily, it does come with a 3 year warranty through Logitech, so we can get it replaced for you. Simply visit the support page for this item on Logitech.com in order to file your warranty claim. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. My Son needed a mouse to replace a broken cyber power mouse. This one was inexpensive but is performing well. He is very satisfied and uses it for gaming and everyday use on his MSI laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good mouse overall. Slippery wheel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse overall. The adjustable weights are nice. The cord gets in the way sometimes, but my only major gripe is the mouse wheel. It's all smooth plastic. The ridges are big and don't really do much to help your index finger grip the wheel. Lots of sliding if your hands are cold. I would prefer a rubberized wheel or a better texture.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the mouse! It’s sleek and comes with many metal weights to adjust the mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Absolutely! The Logitech G502 sounds like the perfect fit for you! It combines the design and functionality that many gamers love.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Tarkov mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I feel like you’re getting what you’re buying. A good quality mouse with a few buttons on the side to make key binds that’ll get the job done for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech - G502 HERO. We appreciate you highlighting the product’s value and functionality. Your satisfaction with its build quality and customizable features is important to us.

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Yo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and I recommend people with big hands should buy it because if your hands are small, you can't hold it at all, and this is not suitable for playing games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A mouse among mice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing. The ergonometry feels amazing. It takes a while to get the balance just right, but it worth investing the time to get it right. The cost unusable buttons are really handy either for gaming or overall use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent mouse for an excellent price (sale)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is beautifully weighted for me and my grip. It’s well textured, has enough macros for my usage mostly fps gaming/working/school. My only issue is Logitech’s software isn’t as intuitive as others but it’s not bad. 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Second one I've bought. Wired, yeah, but that's fine. Can add weight, easy to use, smooth movement, and solid clicks. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend