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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7598 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the G502 HERO SE Wired Optical Gaming Mouse with RGB Lighting for its overall performance, customizable weight, and comfortable feel. Many appreciate the adjustable DPI, extra buttons, controllable RGB lighting, and reasonable price. Some customers feel the mouse is small and dislike the software, while a few prefer a wireless option. However, the positive aspects of the mouse seem to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 7,598 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. Dpi is awesome and allows for some awesome gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Thanks for letting us know about your experience with the Logitech G502 HERO! We appreciate you considering it a great value and mentioning that the DPI is awesome for gaming. Feedback like yours helps us understand what gamers are looking for in a mouse.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s almost been a year and it still works just fine. Software has regular updates to keep it up to date and bug free and is easy to use. Does not feel plasticy and fragile like some other mice out there.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best mouse out there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Razer Naga for years, I’ve decided to upgrade to THE best mouse. There’s such a big difference and it feels so much more comfortable using it for gaming and computer stuff, and definitely very good for its price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech g502

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse for beginner gamers, has many customizable buttons alongside a customizable weight option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves gaming and he upgraded to this. He loved it and been using for a long time! Good quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I see why so many people like this mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming mouse, I was iffy about it at first because I’m used to lightweight mouses but the quick and easy dpi-changing buttons are pretty reliable and I can make up for the lag in movement with being able to change the dpi settings quickly. Only cons are that the app is somewhat frustrating to use, maybe I’m just getting old idk

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Go get it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended this mouse. It’s very smooth and also has an option to put a weight in it. I am very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Durable and Long Lasting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid wanted this mouse specifically after doing lots of research on a mouse he really wanted. It was on sale when we purchased it, he loves it. Almost 2 years and still works great. Lightweight, click speed and scroll speed are wonderful, he loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one before that got glitchy after 10 years of use. love the design. only wish it was larger.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my son. Price was reasonable as well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! The Logitech G502 HERO is a popular choice among gamers for its precision and comfort. It's great that your son is enjoying it and that you were able to get it at a good price.

  • Rated 5 out of 5 stars

    Nice fit to the hand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse primarily because I have large hands with long fingers, and the elongated buttons mean this mouse fits my hand much better than most -- and I'm quite happy with it so far. I do like the switch to free up the scroll wheel as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for years. Really love it. The old one is 10 years old and still works great. Now my othwr computer and wife all have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel, not too heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the extra buttons are pretty nice, I had a G603 for the longest time and it just kinda wore out on me so it was time for an upgrade. the sensitivity changes from the logitech hub are great. I usually play at around 8000 dpi on most games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super responsive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive and easy to use and works very well in Fortnite.excellent

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! It's clear that you're a big fan of the Logitech G502. I'm glad to hear that it's been a positive experience for you, especially for gaming Fortnite. The G502 certainly seems like a great option for gamers looking for a high-performance mouse.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great first gaming mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Seems like it will last. Nice optical wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    VERY AWESOME PIECE OF HARDWARE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good budget friendly gaming mouse. Great product and the material feel great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The G502 HERO is a popular choice for gamers thanks to its affordability and quality feel. Here at Logitech we strive to design products that are both functional and comfortable to use for extended gaming sessions.

  • Rated 5 out of 5 stars

    Very high quality mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have large hands so the thumb button is a little weird to not press on accident, but I got used to it in about a week. The clicks are satisfying and the scroll wheel feels high quality. Very great value mouse for only 50 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logi G 502 hero

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever bought. Easy enough to program and the RGB looks good on it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We appreciate your review and the time you took to share it. It’s great to know our product is working well for you. Thank you for being a loyal Logitech user. Logitech

  • Rated 5 out of 5 stars

    I See Why Its One of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a SteelSeries Rivel 700, an ok mouse, but man this mouse is great, very nice buttons, excellent grip shape and well placed Extra G keys. The Hero Sensor seems to be very very accurate and tracks perfectly. Over all 9/10. Cant go wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great function but complicated controls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of buttons, weights customizable and comes with a small case for the weights, but it is not clear from initial design which buttons control speed of dpi and the side light sensitivity.

    I would recommend this to a friend