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Customer Ratings & Reviews

$89.99
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Comp. Value: $119.99

Customer reviews

Rating 4.7 out of 5 stars with 3191 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the G502 Lightspeed Wireless Optical Gaming Mouse for its excellent battery life, lightweight design, and reliable wireless connectivity. Many users appreciate its overall performance, comfortable feel, and customizable buttons. While some find the price to be a drawback and the software interface confusing, the mouse is generally praised for its responsiveness and features like the infinite scroll wheel. The adjustable DPI and RGB lighting are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,191 reviews
  • Rated 3 out of 5 stars

    Cheaply made

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons wear out too fast. Already getting phantom clicks 6 Months in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Double Click within 1 week..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't be making the mistake of splurging on an expensive gaming mouse again. Within 1 week, this mouse has double click issues where every time I click once, it clicks twice. You would think Logitech would use higher quality switches since this is such an expensive product, but it seems they don't care. I won't be purchasing a fancy logitech product again, I'm going to stick to the cheaper 35$ g502.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the double click issue you are having with the mouse.
      Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 2 out of 5 stars

    Already wearing down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this mouse until the sliders underneath it started to catch on my mousepad. Now it just keeps peeling off after just having it for a week.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Terrible in all respects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for an average hand, absolutely crap instructions, no left hand use, no instructions. Have to struggle to figure it out. F them. Can't program it unless you allow them access to your computer system. I'm returning it with prejudice.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello FireMonkey. We're sorry to hear about your experience with the G502 mouse. We appreciate your feedback and will be taking this into consideration. If you would like, we do have a set of instructions here https://support.logi.com/hc/en-us/articles/360024778473 that may be easier to follow. Thank you. - Logitech

  • Rated 3 out of 5 stars

    Junk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage, should have kept my old Logitech mouse. :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Highly do not recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had the option of putting Zero stars I would but I had to put a star to continue with my rating but this mouse looks and feels nice in your hands the downside is that even when you put the weights into the mouse it gets heavy and starts moving slow as if it’s weighted down and it’s very uncomfortable for me when I’m just trying to take care of business and the mouse suddenly gets heavy and I can’t smoothly swap between my monitors I have to scrape the mouse to go to the other side

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Leonard! I'm sorry to hear about your experience with the G502 Lightspeed. If you haven't already, I would recommend downloading our G Hub software. This will allow you to change the DPI of the mouse, that way you can move between your monitors faster. Once you download and open G Hub, click on your G502 and under the top tab there will be a slider that will allow you to adjust your DPI or cursor speed. Generally speaking, most people set their DPIs somewhere between 800 and 1600 but you'll want to select what feels comfortable for you. If you continue to have issues, feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The G502 Lightspeed has a 2-year limited hardware warranty. Thank you for the feedback! I will be passing this along. - Maggie from Logitech G

  • Rated 1 out of 5 stars

    Left Click button doesn't work after 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left click button, literally the main component of the mouse doesn't work after only 6 months of use. I mostly used it for FPS games and normal day to day use. But lately its been not registering clicks and or randomly clicking on its own. I do not recommend this mouse for the price I got it for.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the click issues you are having with the mouse. Fortunately, it has a warranty through Logitech. If you would like to file a claim for a new one, please visit the support page for this item on Logitech.com. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 2 out of 5 stars

    Cheaply made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels cheaply made and the scroll wheel has a lot of play. Returned and bought a Razer instead.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We're sorry to hear that the Logitech G502 didn't meet your expectations in terms of build quality and scroll wheel responsiveness. We appreciate you letting us know about your experience.

  • Rated 5 out of 5 stars

    g502 Wireless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Mouse Would get if you are a day-to-day gamer make sure you use the side buttons when you can.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fantastic mouse, but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There appear to be serious QC issues. I returned the first one because the wheel was super wobbly, making audible rattling noises whenever the mouse was moved. The second one gets less than 2 hours of battery life. Going from 100% to 95%, then immediately dropping to 0%. That’s with no lighting enabled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they are hard to use, which can be irritating when you game

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good as expected, software flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's the thing about this mouse. Works just fine but has some bugs Logitech didn't fix. The mouse will enter some sort of sleep mode after just a few minutes of inactivity, and everything, includes dpi, light settings, will restore to factory default. You need to move the mouse around so that it reconnects to the G hub software and load your own mouse settings: dpi, lightings, etc. This is a really annoying issue imo and I didn't have this issue in some lower end Logitech mouse such as G603. Basically the mouse becomes a worthless garbage if you don't install the G hub software and keep it runs in background. Other than than, it is fine but battery life can only last around a week.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, we're sorry to see you're having some software related issues with your G502 Gaming mouse. G Hub is supposed to be the one stop shop for all your gaming configurations and firmware updates. However, sometimes if the app itself isn't up to date, that can cause syncing issues like what you're experiencing. If you're using G Hub on a Mac device, the software is still in beta which could also be a reason for the issues. If that isn't the case, please feel free to contact the Logitech support team for more troubleshooting assistance.

  • Rated 3 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great mouse, it fit pretty good in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great mouse for a good price. Could not be happier. Charge time is insane aswell

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply Made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse and within 3 weeks the pads on the bottom started to come off, making the mouse unusable due to the friction this caused. Previously I had a Corsair mouse that lasted me 2 years and is still in great shape. For $130 I’d expect a better quality product. Of course the defect started to occur just after the 15 day return policy Best Buy has. Very unhappy with this purchase and $130 I just threw down the drain.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Greg,
      I am sorry that the G502 is not meeting your expectations. It is not a common issue for the mouse pads to come off. However, contact Logitech customer support to claim your device's manufacturer warranty if this is the case. Logitech appreciates your product review. - Leo from Logitech

  • Pros mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A replacement for my wired daily driver?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a long relationship with Logitech mice for quite some time now and used several wirelesses (and wired) options (MX Master, G602, and others). For the most part, they have always performed well -especially for productivity. The G502 Lightspeed is well constructed. It has a nice ergonomic feel to it. Although I prefer the MX Master as far as thumb rest support and would have liked the girth to cover a bit more of my ring finger, I still got used to it rather quickly. The pads underneath ensured smooth gliding and movement on both hard vinyl and cloth mouse pads. The index and middle fingers rest well and clicking either button without lifting them feels natural. The mouse itself is light. However, I like a bit of weight so I used some of the included weights which can be added to make it heftier. The scroll wheel is very responsive. It features several clicking alternatives (left, right and center) and has two modes: hyper-fast and normal traction. Unfortunately, the wheel itself feels very loose and even makes noise while moving the mouse. Personally, I would have liked the wheel to be more like the MX Master (the best in my opinion). This mouse has 11 buttons. I do not really use all of them, but it is nice to know that I can customize macros for any software or game. This mouse features an impressive 16K sensor. I particularly use only a few of DPI’s but again, it is a nice feature. The RGB looks nice and bright and can be modified via downloadable Logitech software. When it comes to gaming, I tend to gravitate towards wired mice because of the input lag. When playing an FPS (first person shooter) or a multi-player game, the reaction time is extremely important. Having stated that, I believe that I have finally found a wireless gaming mouse that might replace my wired daily driver. Yes, I put this guy through the paces and played several hours of BF5, Apex, COD and several other games. The response time is truly phenomenal. Using a comfortable DPI setting, I was able to pinpoint my targets quickly and shooting was a breeze (even at a furious pace). So, I decided to keep this as my daily driver, hoping that the battery life will not affect the experience. Because of this, I am also using the Logitech Powerplay Wireless Charging Mouse Pad which I highly recommend as it will eliminate the need to charge the mouse and lose connectivity when it is needed the most. Plus, it is RGB as well, and as it is well known, RGB makes one a better player (not really!). All said I will certainly recommend the G502. While it does have some issues, especially the mouse wheel, and can be a bit pricey, it works wonderfully. If you are a gamer and tired of messing around with wires, the G502 should definitely be considered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great mouse terrible switches

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse was so comfortable and great for the first like 3 months I had it then I started having issues where the left click would either double click or would not click at all. I would not recommend this mouse to anyone that uses it for gaming

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi FuryoftheBeard, thank you for your feedback! The G502 is one of the most popular gaming mice in the world, and it is backed with a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024148914 - Will, Logitech.

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great wireless or with wires. Connects to my gaming computer no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4.5 ,diffucult programming. Great for small hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 is what i would give. Logitech makes the best gaming mouse/ keyboards. The keys are difficult to program. Its a great size if you have smaller hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the hyperscroll

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hyperscroll feature is amazing. Nice and high end mouse. Very responsive

    I would recommend this to a friend