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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.7 out of 5 stars with 1620 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the product's solid battery life, lightweight design, and excellent overall performance. They frequently praise its perfect ergonomics, great RGB lighting, and reliable wireless connectivity, noting a comfortable feel and responsive buttons. However, some customers find the product to be pricey and mention that the software can be finicky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,620 reviews
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded after going through 4 g502's and 3 USB ports. Best decision I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is very beatiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color white uffff, look nice, th best mouse for 2023

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend loves it, for both gaming and causal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodnxxjjcjcfjdjnddndnndnddndnjddjdnjdjdjdjdjdjdjdj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse for Gaming and Productivity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just like any other G502 with a better shape and less of a dust magnet, I can’t complain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Mause

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mause for play faster shooter games and other game you like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed everything mid about the OG. The swappable DPI shift button is life changing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good mouse with a mediocre battery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse but the battery is not very good. Have to charge it quite often.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback. It helps us identify where we can improve and provide a better experience with the Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse. Logitech

  • Rated 3 out of 5 stars

    Scroll wheel is a deal breaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this mouse. The left and right buttons are great. But the scroll wheel is terrible. It's insanely loud when scrolled, insanely loud when clicked, and the button to switch between tactile and hyper scroll is even louder. This was a deal breaker for me. It's' too bad because the rest of the mouse is pretty nice.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for your honest feedback on the G502 X PLUS. We appreciate you sharing your experience, especially liking the comfortable buttons. We understand the scroll wheel's sound can be a dealbreaker, and we apologize it wasn't a better fit for you. Your insights are valuable for us as we continuously strive to improve our offerings.

  • Best Buy Employee

    Rated 5 out of 5 stars

    great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] its really good, can use easily and lights look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a while i was hesitant on spending a lot of money on a mouse but its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse easy to set up. The battery life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, added superglide skates to it snd its the best thing ive done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, it's superior to all the previous offerings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good price to high will not buy another price is everything iv used 50.00 mice that as good or better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We appreciate you sharing your perspective on the product. We understand that price is an important factor when considering a purchase. The G502 X PLUS is designed to offer premium features and performance, which is reflected in its pricing. We're always working to provide a variety of options to suit different budgets and preferences. We appreciate your understanding and continued support.

  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its smooth, slick and gives me no issues. I would purchase again if need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse ever bought, would refer this to everyone

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    1st Logitech device that I don't like

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this mouse and I own several Logitech devices-the overall feel is cheap and plasticky and the G-Hub software does not keep my settings. The mouse also jumps all over the screen no matter what DPI setting I choose. I have cheaper logitech mice that feel more premium than this device and works flawlessly.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse to use for gaming. The response time is on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good mouse fast response and cool features on the side

    I would recommend this to a friend