Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.57

Customer reviews

Rating 4.7 out of 5 stars with 1587 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,587 reviews
  • Cons mentioned:
    Lag

    Rated 1 out of 5 stars

    Stutters and lags

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a $160 wireless gaming mouse, I expected better performance. This is my third day using this mouse and I've been dealing with sporadic stuttering and lag when playing FPS (Far Cry 5/6 and Battlefield 4/5). Returning back to Best Buy and staying away from Logitech.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 1 out of 5 stars

    not happy with it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wheel in the center moves to freely misses me up when I game

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your feedback! The G502 X PLUS features a dual-mode scroll wheel designed to give you more control.

      Simply press the button directly behind the wheel to switch from that "free-spin" mode to a tactile, ratcheted mode that provides the precision you need for gaming. Logitech

  • Rated 1 out of 5 stars

    Broken in 27 days

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button for Free Scroll broke in 27 days. It will press down but not activate fully. The wheel has less resistance but not free scroll. I own g502 wired and g502 hero wired. The other 2 are still kicking strong after years. Hopefully this is a fluke and Logitech will replace it. Be weary, Best Buy only has a 14 day return on this item.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—we’re really sorry to hear about the Free Scroll button issue, especially so soon after purchase. It’s great to know your other G502 models have held up well, and we’d love the chance to help get this one back on track.

      Please reach out to our social care team at **socialcare@logitech.com** with the following details:

      - Name
      - Email Address
      - Country
      - Product Name
      - Brief description of the issue

      We’re here to support you and hope to restore your confidence in the product. Logitech

  • Rated 5 out of 5 stars

    Godly wireless mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse super responsive never thought a wireless mouse could be so good

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Not my thing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legendary mouse but a bit too small for me. Went for a Roccat instead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech g502 X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the mouse I feel like it’s a bit overpriced for the quality I give it a 7-10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback about the Logitech G502 X. It's helpful to hear different perspectives on our products. Thank you for sharing your thoughts!

  • Pros mentioned:
    Rgb lighting, Weight
    Cons mentioned:
    Software
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice Mouse, with some room for improvement

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not like using larger style mice and generally go for more compact sizes, but I actually enjoyed using this mouse for gaming, although there are some cons I'll get to later. Most mice this size feel extra heavy, but this one feels as light as a mouse less than half its size, making it more user-friendly for gaming than other mice this size. The amount and placement of buttons (including one that you can switch out to a small or large size) give you great options for personal preferences for gaming. I'm a huge fan of the scroll wheel moving from free-flow to incremental, which happens at the push of a dedicated button just above the wheel. The RGB lighting is delightful, and a storage area below the power switch on the bottom of the device allows you to store the USB dongle for safe keeping. Tracking is superb (as is common on Logitech devices it seems), and I was able to guide the device on literally every surface i could think of or access. I didnt try distance tracking, so I cannot speak to performance in this area. On the down side, this mouse is strictly controlled through the dongle, as opposed to having Bluetooth capability, which is a limitation when compare to some of Logitech's own other wireless gaming mice that can use both a dongle and Bluetooth on any Bluetooth-capable device. The storage area underneath the mouse cannot fit the small or large button alongside the dongle, so there is high likelihood of losing the button if you carry it through other means for preferred switching of sizes between games or productivity work. The biggest issue I had overall was with the downloadable software application for the mouse. It uses the G HUB app, and the app is not intuitive at all, forcing you to go through a demo to get to the RGB controls, which are a separate set of options from the ones you can download and use on a completely different screen; Options loop around repetitively, and require that you basically click on almost every option in order to figure out where to go or what to press to do whatever you are trying to do through the app. I stumbled across how to activate saving settings directly to the device, and then stumbled across how to get to a game profile while trying to figure out how to switch the RGB settings (which appear in two different areas, the least convenient of which is where the main controls are actually located). Not sure what the design team was thinking when they slopped every menu they could think of into random locations, but it needs a TON of work. had it not been for the mouse itself being so fun to use and look at, the menu options alone would have cost this device two stars. Overall, I'd recommend the mouse to others, even if they prefer smaller mice, for both gaming and regular productivity needs, but I would certainly warn them about how disorganized the settings are through the G HUB app if they are intending to use this mouse for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for gaming. use it for a long while before charging it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    G502X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse, long lasting battery overall great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse light very accurate aim and just a amazingnfeel!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these for our teenagers. They love them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a big fan of m502 so this was great being wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EPIC MOUSE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mouse i had in a few years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rough

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most disappointing mouse. I have had Logitech in the past and I know within months these always get bugged and constantly have issues. Same thing happened to this mouse, started bugging out and ended up having to get something new. Note don’t ever buy a Logitech mouse just get something from a company that cares about their products

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 1 out of 5 stars

    Broken, Geeksquad can’t fix and still warrantied

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this mouse for 3 months, stopped using it for a week and it stopped working

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret that the Logitech - G502 X PLUS LIGHTSPEED Wireless Gaming Mouse didn’t work as expected. Our team would like to make this right—please email us at socialcare@logitech.com Logitech

  • Pros mentioned:
    Rgb lighting, Weight
    Cons mentioned:
    Lag
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Mouse, Not Lightweight

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 X Plus Lightspeed gaming mouse is nothing short of Logitech's best hardware. The connectivity is great. It uses the typical usb dongle, with downloadable software from their website. Once it is installed, you can control every aspect of the mouse. The RGB lights, DPI, etc. While using it, I did notice the weight. It is definitely heavier than your typical gaming mouse, but in a good way. I used it while playing a variety of PC games. From first person shooters, RPG games, city building games, and racing. They are worked great, with zero lag from the mouse. Compared to other Logitech gaming mice, this one is my favorite now because of its weight. Controlling the RGB lights is fun too. I have mine matching the other RGB lights on my keyboard and office lighting. The scroll wheel is also adjustble. You can switch from fast scrolling to a more staggered feel. I do not think that Logitech missed anything when they made this mouse. Overall, I can recommend the Logitech G502 X Plus to anyone looking for a versatile gaming mouse.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    not the best

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse performed great but I did not like the clicky sound it gave. My Razer had a better feel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wack mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried upgrading to this mouse from a G502HERO. The shape of this mouse is terrible, I don't know why they changed it. A premium quality G502 is what I was hoping for and was left disappointed. Scrolls wheel is super loud, and the mouse clicks feel and sound cheap/hollow. If you want a wireless mouse with better quality and a feel closer to the G502 get the Razer Basilisk.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your experience with the product. This is not the experience we want you to have. We'll surely make sure to share it with the right team. Thanks for bringing it to our notice!

  • Rated 2 out of 5 stars

    mouse review 515

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it, it's not to my liking Because I did not like it at all, I prefer the Logitech MX for my much better.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand that it wasn't to your liking and that you prefer the Logitech MX. We appreciate you taking the time to let us know, and we apologize for any inconvenience it may have caused. Logitech

  • Rated 5 out of 5 stars

    Awesome gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Match this with the mouse pad that wireless charges the mouse and you get a great combo. Love that this has such precision that I can turn up or turn down on the fly thus adjusting to different types of games.

    I would recommend this to a friend