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Customer Ratings & Reviews

Your price for this item is $159.00
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 919 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 919 reviews
  • Rated 5 out of 5 stars

    Awesome mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for shooter games, so happy I bought it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has an issue with the DPI randomly changing and is a known issue. found a fix online but is still frustrating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ergonomics and incredible battery life. the system is easy to use and very responsive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse, just needs a bit more battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, held back by mid software, and relatively low battery life,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good reaction time. Ergonomics could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons work well and quality is good. Overall a great gaming mouse so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    scroll wheel doesnt have any haptic detents, but other that that its a solid choice. Long battery life

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken in 27 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button for Free Scroll broke in 27 days. It will press down but not activate fully. The wheel has less resistance but not free scroll. I own g502 wired and g502 hero wired. The other 2 are still kicking strong after years. Hopefully this is a fluke and Logitech will replace it. Be weary, Best Buy only has a 14 day return on this item.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—we’re really sorry to hear about the Free Scroll button issue, especially so soon after purchase. It’s great to know your other G502 models have held up well, and we’d love the chance to help get this one back on track.

      Please reach out to our social care team at **socialcare@logitech.com** with the following details:

      - Name
      - Email Address
      - Country
      - Product Name
      - Brief description of the issue

      We’re here to support you and hope to restore your confidence in the product. Logitech

  • Rated 3 out of 5 stars

    Not impressed! But looks cool!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand this was built as a hybrid for work and play, however, the wheel tends to scroll on its own at times! Not ideal for work or play!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 X PLUS mouse. We're glad you like its design, but we apologize for any inconvenience caused by the unintentional scrolling. Your feedback is valuable as we work to improve our products.

  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta clicky mouse. Feels awesome in the hand when using for gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok mouse, not worth the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is ok, a bit on the heavier side. and I would perfer G703 for the ergonomic.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your feedback on the G502 X PLUS. We understand it might feel heavier than some prefer, and the G703 offers a different ergonomic profile. We appreciate you taking the time to share your experience Logitech

  • Rated 3 out of 5 stars

    Meh it’s cool for what it is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth the money but if you are in the market for a productivity/gaming mouse to daily then this is jt

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the G502 X PLUS. It's helpful to hear your perspective on its value and whether it aligns with your needs for a productivity/gaming mouse. Thank you for sharing your thoughts.

  • Rated 3 out of 5 stars

    Buy g 502 instead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting more than this. Feels like previous version is better even though it is more expensive.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback about the Logitech G502 X PLUS mouse. We're sorry to hear that you were expecting more and that you prefer the previous version. Your feedback is important to us as we continue to improve our products.

  • Rated 3 out of 5 stars

    Great mouse if you can keep it working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until it wasn't. A few buttons stopped working and had to return

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your experience with the Logitech - G502 X PLUS. We value your feedback and will use it to improve our products. Please let us know if you have any further questions or concerns.

  • Rated 3 out of 5 stars

    Buy a Razer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the better feeling mouse from Logitech aside from the superlight. For the same price though you can find better options from Razer.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech - G502 X PLUS. Your insights are valuable to us as we continue to innovate and deliver exceptional gaming experiences. We'll carefully consider your comments as we develop future products.

  • Rated 3 out of 5 stars

    Good for small hands

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great. Felt like it was built very solid. My only complaint if that it’s a little too small. I had to return because there wasn’t enough space for my thumb. I kept hitting a button accidentally.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too overpriced for this mouse! You can do just about everything on a mouse half the price as long as you’re okay with it not lighting up under your hand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech g502 X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the mouse I feel like it’s a bit overpriced for the quality I give it a 7-10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback about the Logitech G502 X. It's helpful to hear different perspectives on our products. Thank you for sharing your thoughts!

  • Rated 3 out of 5 stars

    Works, but not worth the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, rgb is cool. Lacks adjustable weight, and you have to buy into logitech's ecosystem to unlock its "full potential."

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Mouse, DON'T BOTHER; read summary at bottom.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse as a great mouse, but with a humongous flaw. Actually, this flaw is among almost all Logitech gaming equipment and office equipment. The good: -Feels very comfortable -Extremely light -Cool colors -Many buttons to work with The bad: -RBG light location is weird. You only see it when not using it, as your hand will cover the light. -Can't fit the extra button cover in the bottom cavity meant for the USB. The ugly (big flaw): Logitech GHub is the flaw. It is an awful, garbage program that has not been looked after and maintained. You will find that setting up RBG is a pain (lights won't save to device; lights won't even show up sometimes); sometimes the colors don't look like what you picked; button assignments don't always work; and profiles can be extremely pain-inducing to set-up. TL;DR: The mouse itself is an amazing piece of hardware. But Logitech refuses to upgrade their very low-quality program, causing a lot of user frustration. (Oh and if you expect that they will actually listen to you, well, they don't. You will find threads of people trying to fix aforementioned problems from over 5 years ago now and more if you search for the solution.)

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly appreciate your time and efforts in leaving us with a valuable feedback. We certainly understand your displeasure with the G Hub and apologize for any inconvenience that arise. We want our users to enjoy the products as much as we do. We'll make sure to communicate this with the appropriate team as we continue to enhance our products as well as the user experience.