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Customer Ratings & Reviews

Your price for this item is $159.00
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 919 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 919 reviews
  • Rated 2 out of 5 stars

    Rough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most disappointing mouse. I have had Logitech in the past and I know within months these always get bugged and constantly have issues. Same thing happened to this mouse, started bugging out and ended up having to get something new. Note don’t ever buy a Logitech mouse just get something from a company that cares about their products

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 5 out of 5 stars

    Just an amazing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a logitech customer for a long time and have alwyas seen that their products are worth the money and they stand behind theiir product. Their gaming line is my favorite. I dont feel there are any cons, the mouse itself fits comfortably in the palm of your hand and all the buttons are easily accessed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    not the best

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse performed great but I did not like the clicky sound it gave. My Razer had a better feel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lmb is not big enough keep hitting other buttons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is not bad, i have larger hands so i keep accidentally hitting the two buttons on top. Two side buttons also get pressed if you pick the mouse up to move it. Charging and batt life are good usally lasts around a week. The software is difficult to set up profiles for individual games.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We apologize for the inconvenience caused by the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand your concerns about the size of the main buttons and the accidental clicks from the side buttons. We appreciate your feedback on the battery life and software. Your insights are valuable for us as we continuously strive to improve our offerings.

  • Rated 2 out of 5 stars

    Wack mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried upgrading to this mouse from a G502HERO. The shape of this mouse is terrible, I don't know why they changed it. A premium quality G502 is what I was hoping for and was left disappointed. Scrolls wheel is super loud, and the mouse clicks feel and sound cheap/hollow. If you want a wireless mouse with better quality and a feel closer to the G502 get the Razer Basilisk.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your experience with the product. This is not the experience we want you to have. We'll surely make sure to share it with the right team. Thanks for bringing it to our notice!

  • Rated 2 out of 5 stars

    mouse review 515

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it, it's not to my liking Because I did not like it at all, I prefer the Logitech MX for my much better.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand that it wasn't to your liking and that you prefer the Logitech MX. We appreciate you taking the time to let us know, and we apologize for any inconvenience it may have caused. Logitech

  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Match this with the mouse pad that wireless charges the mouse and you get a great combo. Love that this has such precision that I can turn up or turn down on the fly thus adjusting to different types of games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good gaming mouse if youre on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works nicely but software has bugs and the parts feel cheap.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scroll Wheel Failed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the mouse at first i bought it on 1-10-23 and it was great but then on 2-28-23 the scroll wheel completely stopped working. Failed 18 days after the return policy. Now normally i would have bought the replacement plan but i was extremely low on funds at the time and this was already pushing it and could afford to pay 50 dollars for the replacement plan on a 150 dollar mouse well now im out 150 bucks and have a mouse i cant even use for most games as i regularly use the scroll wheel

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We deeply apologize for the inconvenience you experienced with the scroll wheel of your G502 X Plus. We understand your frustration and this is surely not what we intend to deliver. If you haven't already, we encourage you to reach out to our support team who may be able to provide further assistance or explore potential solutions under warranty. We appreciate your feedback and will strive to improve our products in the future.

  • Rated 1 out of 5 stars

    Not the right fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse ddint really fit well for my large hand.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear that the Logitech G502 X PLUS mouse didn't fit your hand comfortably. We understand your feedback about the fit. Logitech

  • Rated 3 out of 5 stars

    Good but too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devent enough gaming mouse. It is very overpriced though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fluid wireless gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse works very well and the RBG lighting is a plus. settings are easy to change and buttons feel very fluid. playing league, I have noticed I am a clicking better all on wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent upgrade from the 502 hero. Same feel but superior performance. The battery life lasts for all day gaming. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesnt have multiple device capability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking up this feature but found nothing, an associate told me this mouse could connect to multiple devices. I bought it only to find out that it doesnt. We work come home and are gamers so the goal was to use this one mouse for both computers. Very disappointed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse bad software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an original g502 and loved it. I was a little nervous about the slightly different shape but I’ve grown to like it. The battery life is very good and it wakes up almost instantly. Would be 5 stars but I’m still not a fan of how difficult the GHub software is to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 14 days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very excited about this mouse for quite some time. However after 14 days it stopped working, I thought it just needed charged so I put it on a charger. Next day it still didnt work. Went to see when I could return it, ironically enough the last day to return it was today so i hopped in my car and returned it. For the price I just cant justify it already not working so I think I will stick with my cheap $5 gaming mouse from 5 and below.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! I understand your disappointment with the Logitech G502 X Plus Wireless Gaming Mouse. It's unfortunate that it stopped working after only 14 days, especially considering the price point. Given the short amount of time you had it, I recommend reaching out to Logitech's social care via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

      They may be able to offer a replacement or troubleshoot the issue you experienced.

  • Rated 2 out of 5 stars

    No mac silicon support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mac silicon supported software so had to return

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your feedback about the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand your frustration with the lack of Mac silicon support for the accompanying software. We apologize for any inconvenience this may have caused, especially having to return the product. We are constantly working to improve our products and will share your feedback with our development teams. Logitech

  • Rated 5 out of 5 stars

    Works fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my first wireless mouse! Cant go back to wired after ourchasing this great latency and great battery life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Visually appealing but quality sacrificed for look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same performance expected from the g502 lineup, however this new reimagining of the g502 does not include the modular weight system that previous models had. Plastic shell is also more slippery than the classic 502.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good as g502

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know some people are annoyed that its lighter, but I like it! It feels good in your hand and looks great!

    I would recommend this to a friend