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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,592 reviews
  • Rated 4 out of 5 stars

    Great mouse, best in class comfort, no Bluetooth.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid successor to the G502 HERO of old. Everything functions exactly how one would expect. Button locations for programables are massively improved from the previous model. The lighting is cool enough, though it is in no place that can be seen while you are using the mouse. My biggest complaint is the lack of Bluetooth support. I understand that the Logi dongle has significantly improved response time... but I wish I had the option of Bluetooth as keeping track of the tiny dongle is nerve-wracking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge improvemnt in comfortability and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best mouse I have ever owned. Being rechargeable is a game changer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! Thank you for your enthusiastic feedback on the Logitech G502 X PLUS LIGHTSPEED Wireless mouse! We're thrilled to know it's the best mouse you've ever owned and that the rechargeable feature is a game changer for you! Logitech

  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Best Mouse Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse money can buy. Love the redesign of the classic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this mouse when it was first listed on Best Buy. After using it all this time I have to say its probably one of my most favorite mice. The G hub software for the mouse can be hit or miss for some, but for me everything works as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this mouse for 2 plus years worth the money if you got it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled that you've had your Logitech G502 X PLUS mouse for over two years and still feel it was worth the money. Thank you for sharing your positive, long-term feedback! Logitech

  • Rated 5 out of 5 stars

    Lovely mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid and comfortable mouse. Bought it for my wife and it fits her hand well. Shes got a lighter themed setup and this fits in really well. She’s a cozy gamer so weight is not something she’s concerned with.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear that it's been a great fit for your wife and her gaming setup. Thank you for your kind words about the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse.

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First gaming wireless mouse I purchased! Simple plug and play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smooth mouse I love it I play this all the time and never have problems

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're absolutely thrilled to hear you're loving your G502 X PLUS! It's fantastic to know the HERO 25K sensor is treating you well and that you're enjoying a smooth, problem-free gaming experience. That's exactly what we designed it for! Thanks so much for sharing your positive feedback – it means a lot to us. Happy gaming! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Ok upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright mouse. A lighter mouse. Slight update of the 502 wireless

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. Went from the 502 lightspeed to this. Nice upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse I've owned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original 502 lightspeed for probably close to 2 years and decided to upgrade to this once it came out. Best decision. It is a solid product feels better and almost seems like it has better response than the previous version. Love this mouse and paired with the wireless charging mat it's perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend for a excellent experience!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse with two useless buttons on top

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Just wish I can re-map the two buttons on top near the mouse wheel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your thoughts! The G502 X PLUS is a powerhouse. If you're having trouble remapping the top buttons near the scroll wheel in G Hub, please reach out to our support team or email us at socialcare@logitech.com with your name and country. We'd like to investigate further. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse i use it everyday and have been for months ALmost feels a little cheap tho

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're enjoying your G502 X PLUS LIGHTSPEED mouse and using it daily! It's fantastic that it's been serving you well for months. We appreciate your honest feedback regarding the feel, and we'll take that into consideration. Thank you for sharing your experience! Logitech

  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech makes great PC hardware, the mouse is highly modular and customizable. Best Buy team was easy to work with and I was able to get this product same day in store for less than online retailers like Amazon.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience with the G502 X PLUS! We're glad you find it customizable and that you had a smooth experience at Best Buy. Having the right gear to fit your needs is important, and we appreciate your business!

  • Rated 5 out of 5 stars

    Great mouse for productivity.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for productivity, I know this is marketed for gamers, but I use it for work and it's amazing. My work is based off graphic design and photo editing, being able to side scroll and map all the buttons to do whatever you need is key! The wireless connection is perfect for what I need, it never disconnects or lags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feeling mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling mouse perfect size for me personally and I like the lighting effects and paired with the wireless charging pad it's almost perfect only thing that bothers me is the sniper button gets in the way and useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech has always been my number 1 and always will be

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for sharing your loyalty to Logitech! We're thrilled to hear the G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse continues to solidify our spot as your number one choice. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Amazing Feel with any games or other uses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed when playing fps games. Love the RGB

    I would recommend this to a friend