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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,592 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent upgrade from the 502 hero. Same feel but superior performance. The battery life lasts for all day gaming. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good reaction time. Ergonomics could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons work well and quality is good. Overall a great gaming mouse so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great mouse bad software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an original g502 and loved it. I was a little nervous about the slightly different shape but I’ve grown to like it. The battery life is very good and it wakes up almost instantly. Would be 5 stars but I’m still not a fan of how difficult the GHub software is to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta clicky mouse. Feels awesome in the hand when using for gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed for the $$ paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could return this i would. Missed the return window by 3 days. The screen, when the mouse wheel is set to freewheeling (non tactile mode), when you stop spinning it will stop scrolling for a couple of seconds and then scrolls on a bit every single time. Absolutely infuriating. Not a fan of how loud the clicking is when you put it in tactile mode and scroll that way, but it's the only way to get the screen to stop where you want it to.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear about your disappointing experience with the Logitech G502 X PLUS mouse, especially regarding the scrolling issues and the loud clicking in tactile mode. We understand your frustration and sincerely apologize for the inconvenience this has caused. Logitech

  • Rated 4 out of 5 stars

    try

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grandson really likes the mouse. took a little bit to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech always coming out with the best. Ever since i built my first pc a few years ago ive been buying thier products. Never disappoints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great mouse, the user interface for the lights is a bit annoying though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed! But looks cool!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand this was built as a hybrid for work and play, however, the wheel tends to scroll on its own at times! Not ideal for work or play!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 X PLUS mouse. We're glad you like its design, but we apologize for any inconvenience caused by the unintentional scrolling. Your feedback is valuable as we work to improve our products.

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my first wireless mouse! Cant go back to wired after ourchasing this great latency and great battery life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kinda Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little laggy on the input, but over all a great product!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a smaller productivity mouse, I was afraid it'd be too large. Pleasantly surprised how nice this mouse is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the black one also. Built a white computer so bought the white also. Highly reccomend this mouse for gaming!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok mouse, not worth the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is ok, a bit on the heavier side. and I would perfer G703 for the ergonomic.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your feedback on the G502 X PLUS. We understand it might feel heavier than some prefer, and the G703 offers a different ergonomic profile. We appreciate you taking the time to share your experience Logitech

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Is it good?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, won’t have any troubles and the battery last for a long time if you don’t have the lights on

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Just as good as g502

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know some people are annoyed that its lighter, but I like it! It feels good in your hand and looks great!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Go with the wired

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd go with the wired for the price, it's a good mouse and all but for the price it should be amazing and it's not

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly appreciate your valuable feedback which is important to us, and we'll make sure to share it with the right team. Thank you so much!

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse I ever had. Price is expensive but I guess you get what you pay for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks good. Feels good in my hand. The Logitech G Hub software is ok, but not great.

    I would recommend this to a friend