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Customer reviews

Rating 4.7 out of 5 stars with 1592 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,592 reviews
  • Rated 1 out of 5 stars

    Broken, Geeksquad can’t fix and still warrantied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this mouse for 3 months, stopped using it for a week and it stopped working

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret that the Logitech - G502 X PLUS LIGHTSPEED Wireless Gaming Mouse didn’t work as expected. Our team would like to make this right—please email us at socialcare@logitech.com Logitech

  • Best Buy Employee

    Rated 3 out of 5 stars

    not the best

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse performed great but I did not like the clicky sound it gave. My Razer had a better feel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wack mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried upgrading to this mouse from a G502HERO. The shape of this mouse is terrible, I don't know why they changed it. A premium quality G502 is what I was hoping for and was left disappointed. Scrolls wheel is super loud, and the mouse clicks feel and sound cheap/hollow. If you want a wireless mouse with better quality and a feel closer to the G502 get the Razer Basilisk.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your experience with the product. This is not the experience we want you to have. We'll surely make sure to share it with the right team. Thanks for bringing it to our notice!

  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Match this with the mouse pad that wireless charges the mouse and you get a great combo. Love that this has such precision that I can turn up or turn down on the fly thus adjusting to different types of games.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good just expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good just too expensive. Got during black Friday sale so that helps

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    mouse review 515

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it, it's not to my liking Because I did not like it at all, I prefer the Logitech MX for my much better.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand that it wasn't to your liking and that you prefer the Logitech MX. We appreciate you taking the time to let us know, and we apologize for any inconvenience it may have caused. Logitech

  • Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse! I couldn't have bought a better one than this. Its super smooth its really fast and it also has adjustable speeds. Overall i would buy this a second time when this one is done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scroll Wheel Failed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the mouse at first i bought it on 1-10-23 and it was great but then on 2-28-23 the scroll wheel completely stopped working. Failed 18 days after the return policy. Now normally i would have bought the replacement plan but i was extremely low on funds at the time and this was already pushing it and could afford to pay 50 dollars for the replacement plan on a 150 dollar mouse well now im out 150 bucks and have a mouse i cant even use for most games as i regularly use the scroll wheel

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We deeply apologize for the inconvenience you experienced with the scroll wheel of your G502 X Plus. We understand your frustration and this is surely not what we intend to deliver. If you haven't already, we encourage you to reach out to our support team who may be able to provide further assistance or explore potential solutions under warranty. We appreciate your feedback and will strive to improve our products in the future.

  • Rated 2 out of 5 stars

    Doesnt have multiple device capability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking up this feature but found nothing, an associate told me this mouse could connect to multiple devices. I bought it only to find out that it doesnt. We work come home and are gamers so the goal was to use this one mouse for both computers. Very disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid mouse, weight is fine, just a tad bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money but may need a bigger hand for comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 X Plus Lightspeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the G502 line from Logitech. Great form factor and not too heavy. If you like the previous G502/3s this will be very similar.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 14 days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very excited about this mouse for quite some time. However after 14 days it stopped working, I thought it just needed charged so I put it on a charger. Next day it still didnt work. Went to see when I could return it, ironically enough the last day to return it was today so i hopped in my car and returned it. For the price I just cant justify it already not working so I think I will stick with my cheap $5 gaming mouse from 5 and below.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! I understand your disappointment with the Logitech G502 X Plus Wireless Gaming Mouse. It's unfortunate that it stopped working after only 14 days, especially considering the price point. Given the short amount of time you had it, I recommend reaching out to Logitech's social care via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

      They may be able to offer a replacement or troubleshoot the issue you experienced.

  • Rated 4 out of 5 stars

    Visually appealing but quality sacrificed for look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same performance expected from the g502 lineup, however this new reimagining of the g502 does not include the modular weight system that previous models had. Plastic shell is also more slippery than the classic 502.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ergonomics, Rgb lighting
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sick

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a super fan of the Logitech MX Master 3 because of its form, function, and design. I am now a super fan of the Logitech G502 X Plus Lightspeed wireless gaming mouse because of all these aspects plus it has a super stylish RBG feature now. First off, the ergonomic design is quite pleasing. The mouse is excellently crafted except for the thumb button, which is interchangeable. The mouse feels good as a fast feather lite or with a Logitech weight it is very quite solid. The thumb action button is interchangeable but of all the qualities of this mouse, it actually feels a bit cheaply made. Either way, I am at least happy Logitech provides a button blank to use to replace the thumb rest button. This would have been my only complaint against the mouse. I would not say that I have large hands, but I am almost six foot two inches. TheG502 X fits comfortably when my hand is at rest, except for that thumb button. I found myself hitting it a ton and quickly replaced it with the blank. The battery life is amazing and on a single charge, I can play for hours and hours. The DPI ability of this mouse hurts my brain. I put the sense at the highest and I am still trying to find my mouse icon. The ability to flick through easily is fantastic. I play a lot of PUBG, and this is extremely useful here and really in any shooter style battle royal or multiplayer. I like to lower the DPI when ADS'ing to ensure a sure shot. Or I like to quickly increase the mouse movement speed within CQC to be able to spin and turn faster. The RGB is slick and clean. The Logitech download software allows for a ton of customizations and color schemes to fit your wants. I love the liquid flow in lieu of the individual lights. My end thoughts are that this is probably the best mouse I have ever used and would highly recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Looking, Smooth, and Ergonomically Designed

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 X Plus Lightspeed produces very smooth mouse movement. The pads on the bottom are low resistance so moving the mouse around ends up being effortless. It is ergonomically designed and feels comfortable when using it. Logitech added plenty of buttons. There are 9 and the scroll wheel can be move slightly left and right for added functionality. There is a power led light on the front between the main left and right buttons. Also, there is led lighting along the palm rest. The Logitech G Hub app allows you to configure the mouse buttons and led lights. The initial version of the app that I installed was quite limited, but I have since had an update and now the app has many features. So far, I’m liking the app. As far as use of the mouse, as mentioned before it is very smooth and you can quickly change dpi. Button presses though do make a metal like clicking sound and the scroll wheel makes a sound that is like some older style mice. I found a little distracting at first, but on further use it ended up not being something that I noticed when playing a game and general use. You can also see the battery charge level in the app. It comes with a USB-C to USB-C cable, USB-C to USB-A adapter so you can charge the mouse and you get a USB-A receiver so you have the choice of using it wired or wireless. I’ve used it wired and wireless and the precision in both situations is spot on. You can also store the USB-A receiver in the bottom of the mouse. I like that you can use it both wired and wireless, can quickly change dpi on the fly with little effort, and the smoothness of mouse movement. If you are looking for a wireless mouse that is smooth and sleek looking, then the Logitech G502 X Plus Lightspeed is definitely a mouse to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse in white. Doesn't have the weights of the G 502, but is an upgrade in other ways

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No mac silicon support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mac silicon supported software so had to return

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your feedback about the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand your frustration with the lack of Mac silicon support for the accompanying software. We apologize for any inconvenience this may have caused, especially having to return the product. We are constantly working to improve our products and will share your feedback with our development teams. Logitech

  • Pros mentioned:
    Battery life, Ergonomics
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A great mouse for gaming, but not work...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feel of this mouse. It has a very natural feel and the responsiveness it great. The only real gripes I have is the wheel is a little sloppy and I could not get comfortable using this mouse for normal work, coding, or spreadsheets. It was very clear that this was designed the pure gamer and would be recommended for anyone who games with passion for more than a few minutes a day. The DPI controls and including software means you can game at your speed and get it down to the way that is most comfortable to you. I like that I can use it using the USB C cable to allow for charging or take it with me for gaming with my laptop. The Logitech softare lets you manage the colors and settings. I really like that I can store the USB receiver in the bottom of the mouse. The feel is very natural and comfortable, you should not feel hand or wrist fatigue with many hours of gaming. I like the fact I was able to charge it with other USB C cables and it did not complain. I was able to use it without the software just fine and adjust the DPI to get a precision feel or install the software from the Logitech website to adjust and manage the colors. The only negative I had was that for a moble system that I use for work and maybe a little gaming, I would need to have two mice carried around with me. Also the included USB receiver does not work with other Logitech devices and this mouse is not compatible with other USB receivers. That is a slight ding but not enough to even take a star away and I don't take a star away for the work usefulness because it is marketed as a gaming mouse, which it is one of the best available today.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic upgrade!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Logitech G502 X wireless mouse has been fantastic and has exceeded my expectations. I have always been a fan of Logitech products and knew the quality would be excellent, but I was unsure how I would feel about using my first gaming mouse, but I have loved every minute of it so far and wish I did not wait this long for one. It is obvious that this wireless mouse is visually appealing, the lights and the design of it make me literally proud to see it sitting on my desk. It is also ergonomic beyond belief. I have chubby but small hands and I have no problems fitting my hand comfortably on the mouse, but there is also plenty of room on the mouse that someone with larger or longer hands would have no problems with. It seems like the light strip areas of the mouse have more than just a visual purpose, it seems like it creates air channels under your hand for air flow, I noticed my hands have felt cooler while using the mouse for so long. I Also love the two different scroll options, and the button to change between the two nearly feels like a brake for scrolling. I use my mouse for hours to edit photos and I have noticed myself switching between the two different scroll methods depending on what I am working on. I also like that I can easily change the cursor speed on the fly with buttons right on the mouse, with having a three monitor setup, I never realized how much I needed that until I had it. I know this mouse will be excellent for gamers, but it will also be great for anyone who spends any sort of time on a computer. It is such a great upgrade from the basic mouse and I cannot recommend it enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ever. I got it for my boyfiend for his birthday and he absolutely loves it!

    I would recommend this to a friend