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Customer reviews

Rating 4.7 out of 5 stars with 1592 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,592 reviews
  • Rated 1 out of 5 stars

    Not the right fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse ddint really fit well for my large hand.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear that the Logitech G502 X PLUS mouse didn't fit your hand comfortably. We understand your feedback about the fit. Logitech

  • Rated 5 out of 5 stars

    mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is awesome! its fast and many new good controls that improve gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech typical issue : double clicking, got resolved with new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse pad by far the best usually do razor but beats it by so far

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Really small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are all really close together so if you have big hands maybe look at another product

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for you feedback. Your feedback is important to us, and we'll make sure to share it with the right team.

  • Rated 5 out of 5 stars

    best Mouse ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow A+++ Best Mouse Ive ever owned! My KDR is on the u pswing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and has a gorgeous aesthetic. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good moise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace old mouse, would recommend. Responsive clicks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice form and hand sets well with it. Easy to control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s love the colors would totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hhhhhhhhaa goti

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright, I prefer heavier weight but is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Rgb lighting
    Cons mentioned:
    Lag
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Logitech G502 lightspeed.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all make sure you download the new firmware for the mouse. Thatbwill save you troubleshooting ossue you might run into. The light speed has the ability to store 5 programs for use on other devices. Comes with fully remapping for each button. Along with remapping button triggers can also be set for hot keys. Found this after doing so digging. Also dpi can be adjust on the fly. Which helps with mouse speed with moving if you need fast wide movement you got it. If you need steady less shaky movement you have too. All while never having to stop and adjust. Now that does come with a issue i noticed. If you forget that you mapped that button for dpi adjustment i kept pressing it accidentally. I used this feature for sniper game I play that help keep the cursor movement down while aim at the target. Made a world of difference when aiming and shooting while lookijg down the scope at your target. The scroll speed is anothe adjustments that is rrally cool to do in the fly. Sometimes too much customisable features is a bad thing. A very bug deal.is the rgb light you can program to your rig if you have other rgb lights. Not all light programs will work. Check to see if they are compatible. Im very new to this rbg cohesiveness to allow all your rgb to be in sync. So cool cant believe how far rgb has come. Still had bugs to work out but aside from that very cool feature. Also the thumb button has a magnetic swap cover to remove the accidentally button press i experienced. The logitech software even allows you to see how much battery life you have remaining with rgb on or off and when you have programs loaded to the mouse. Thats super convenient. Many people could just keep it plugged in but cordless this mouse is a beast also. Zero lag difference plugged in out corded. Everyone has their brand they like to stay with but i always say give other a shot. Because I was very surprised on how well this lightspeed has put logitech on the map for me with their gaming products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. The settings get all wonky and then it lags or the mouse doesn't respond whenever I move it around. It would have charge. I don't know how to fix the problem, it just fixes on its own.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand the challenges involved, and we apologize for any inconvenience caused. Your feedback is invaluable, and we assure you it will be given due consideration. For further assistance, please reach out to our Logi Support team.

  • Rated 1 out of 5 stars

    Didn't last 1 year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scroll wheel died before 11 months of use. The rest of the mouse was excellent but now unusable because of the bad scroll wheel

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are sorry to hear that the scroll wheel on your Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse failed before one year of use. We understand the importance of a reliable mouse, and we apologize for any inconvenience this may have caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    want it to work better with WoW, can't program all the buttons for it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    left and right click don't work after a month

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    right and left click buttons stopped working a month after i bought the device. they only work if its 65 degrees or lower. if its room temperature of above i have to have a fan blowing on my mouse for it to even work. completely unacceptle for the price i payed.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely apologize for the encountered experience. We would suggest contacting our Logi Support directly to report this matter and seek further assistance.

  • Pros mentioned:
    Battery life, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Light, responsive, and very customizable!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Logitech fan for the past 20 years. From mice, speakers, keyboards, to headsets and I’ve happily enjoyed most of them and stand by their products. I have also been a fan the original, and successful, G502 corded mouse which this one was modeled after, and I actually still use part-time. I loved wireless mice so much that I refused to ever go back to wired, until the G502…so long as it was a stationary setup where I didn’t move desk or locations, but I also have a gaming laptop that gets moved around a lot. Corded is nice because of its responsiveness and never have to worry about charging or signal issues. But now I wanted to upgrade the G502 to a wireless option for my gaming laptop, and what better option than a wireless one designed after it. First thing I noticed about this mouse was how light it was. Most wireless mice are a little heavier due to the weight of the battery, but with battery technology improving they have managed to make these things super light while holding a good amount of battery life. Its even significantly lighter than the corded G502! It also comes with an adjustable/replaceable DPI shifter for those who have that preference. The battery takes 2 hours for a full charge which uses a USB C/A cable that is included, you can use this for a wired option or just use the wireless receiver. From a full charge you can get up to 120 hours of continuous use which is pretty wild for how light this thing is. The bottom of the mouse stores the USB wireless receiver when on the go. It’s a nice magnetic cover that’s easy to remove and put back on. The receiver is even labeled G502, so when you’re like me and have multiple older Logitech mouse receivers around the house, you know which receiver this goes to. The receiver fits snug in the little cubby, but it seems like its not very secure if its going get knocked around in luggage. I downloaded the G Hub software for my laptop where I was able to set the LED color mode changing options, see your battery % remaining, DPI settings, buttons settings, profiles, and much more customizations. It also has default profiles for games it detects on your computer. The buttons on the mouse help you cycle through DPI and profiles easily. I play FPS shooters, including latency sensitive multiplayer games such as the COD series, where a tiny bit of lag makes a big difference. In comparison to the corded G502, it felt very similar in responsiveness. Still adjusting to the weight and shape of the new mouse, but it’s a convenient reminder of how nice a wireless setup is. Even the braided cords can catch onto things. One thing that seems off are the battery life readings and the quoted battery life. According to the G Hub software, after I was at a full charge (or nearly full) it read my battery life at just over 55% while on wireless. Then a few minutes later, it went back to 91%. Don’t expect to get anywhere near 120 hours while using lights, your life will drop down to under 40 hours. Currently at the 91% it says I have approximately 35 hours left of use. With the lights off, the software says 137 hours…big difference with the lights (more than whats quoted for the G502 X Plus). I also wish they would still include a charging cradle, would be much more convenient then plugging and unplugging cables. Overall the G502 X Plus seems like a solid runner-up to its predecessor, with even more options. The fact that you can switch between wired and wireless options easily, and get close to 4-5 days while having lights disabled is dang good. If lights are off and I start a game that has its own profile with lights on, the lights will come on just during the game which I think is pretty cool. The Lightspeed feature touts a 68% faster connection than what previous wireless mice use. It seems like Logitech has pulled the best features from their successful products and went all in on this line-up. The settings, customizations, and responsiveness have all been a good experience so far. I’d def recommend trying this mouse out if you are on the fence!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but dpi adjuster is in a bad location

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable mouse that is good for small hands too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 months. Don’t buy!!! Look at others.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that your Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse stopped working after 3 months. We value your feedback and will use it to improve our products. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fast enough for CLX Horus gaming Desktop (returned.)

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.