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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 887 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the G502 X PLUS LIGHTSPEED's exceptional battery life, lightweight design, and responsive performance. Many appreciate the comfortable ergonomics, customizable RGB lighting, and the ease of use with its software. While some find the price point high, the positive feedback on features like the responsive buttons and precise scroll wheel outweighs this concern for most users. The wireless functionality is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 887 reviews
  • Rated 3 out of 5 stars

    Great mouse if you can keep it working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until it wasn't. A few buttons stopped working and had to return

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear about your experience with the Logitech - G502 X PLUS. We value your feedback and will use it to improve our products. Please let us know if you have any further questions or concerns.

  • Rated 3 out of 5 stars

    Buy g 502 instead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting more than this. Feels like previous version is better even though it is more expensive.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback about the Logitech G502 X PLUS mouse. We're sorry to hear that you were expecting more and that you prefer the previous version. Your feedback is important to us as we continue to improve our products.

  • Rated 3 out of 5 stars

    Buy a Razer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the better feeling mouse from Logitech aside from the superlight. For the same price though you can find better options from Razer.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech - G502 X PLUS. Your insights are valuable to us as we continue to innovate and deliver exceptional gaming experiences. We'll carefully consider your comments as we develop future products.

  • Rated 3 out of 5 stars

    Good for small hands

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great. Felt like it was built very solid. My only complaint if that it’s a little too small. I had to return because there wasn’t enough space for my thumb. I kept hitting a button accidentally.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too overpriced for this mouse! You can do just about everything on a mouse half the price as long as you’re okay with it not lighting up under your hand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Logitech g502 X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the mouse I feel like it’s a bit overpriced for the quality I give it a 7-10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback about the Logitech G502 X. It's helpful to hear different perspectives on our products. Thank you for sharing your thoughts!

  • Rated 3 out of 5 stars

    Works, but not worth the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, rgb is cool. Lacks adjustable weight, and you have to buy into logitech's ecosystem to unlock its "full potential."

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Mouse, DON'T BOTHER; read summary at bottom.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse as a great mouse, but with a humongous flaw. Actually, this flaw is among almost all Logitech gaming equipment and office equipment. The good: -Feels very comfortable -Extremely light -Cool colors -Many buttons to work with The bad: -RBG light location is weird. You only see it when not using it, as your hand will cover the light. -Can't fit the extra button cover in the bottom cavity meant for the USB. The ugly (big flaw): Logitech GHub is the flaw. It is an awful, garbage program that has not been looked after and maintained. You will find that setting up RBG is a pain (lights won't save to device; lights won't even show up sometimes); sometimes the colors don't look like what you picked; button assignments don't always work; and profiles can be extremely pain-inducing to set-up. TL;DR: The mouse itself is an amazing piece of hardware. But Logitech refuses to upgrade their very low-quality program, causing a lot of user frustration. (Oh and if you expect that they will actually listen to you, well, they don't. You will find threads of people trying to fix aforementioned problems from over 5 years ago now and more if you search for the solution.)

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly appreciate your time and efforts in leaving us with a valuable feedback. We certainly understand your displeasure with the G Hub and apologize for any inconvenience that arise. We want our users to enjoy the products as much as we do. We'll make sure to communicate this with the appropriate team as we continue to enhance our products as well as the user experience.

  • Rated 2 out of 5 stars

    Rough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most disappointing mouse. I have had Logitech in the past and I know within months these always get bugged and constantly have issues. Same thing happened to this mouse, started bugging out and ended up having to get something new. Note don’t ever buy a Logitech mouse just get something from a company that cares about their products

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 5 out of 5 stars

    Just an amazing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a logitech customer for a long time and have alwyas seen that their products are worth the money and they stand behind theiir product. Their gaming line is my favorite. I dont feel there are any cons, the mouse itself fits comfortably in the palm of your hand and all the buttons are easily accessed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    not the best

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse performed great but I did not like the clicky sound it gave. My Razer had a better feel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lmb is not big enough keep hitting other buttons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is not bad, i have larger hands so i keep accidentally hitting the two buttons on top. Two side buttons also get pressed if you pick the mouse up to move it. Charging and batt life are good usally lasts around a week. The software is difficult to set up profiles for individual games.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We apologize for the inconvenience caused by the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand your concerns about the size of the main buttons and the accidental clicks from the side buttons. We appreciate your feedback on the battery life and software. Your insights are valuable for us as we continuously strive to improve our offerings.

  • Rated 2 out of 5 stars

    mouse review 515

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it, it's not to my liking Because I did not like it at all, I prefer the Logitech MX for my much better.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand that it wasn't to your liking and that you prefer the Logitech MX. We appreciate you taking the time to let us know, and we apologize for any inconvenience it may have caused. Logitech

  • Rated 2 out of 5 stars

    Wack mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried upgrading to this mouse from a G502HERO. The shape of this mouse is terrible, I don't know why they changed it. A premium quality G502 is what I was hoping for and was left disappointed. Scrolls wheel is super loud, and the mouse clicks feel and sound cheap/hollow. If you want a wireless mouse with better quality and a feel closer to the G502 get the Razer Basilisk.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Truly sorry to hear about your experience with the product. This is not the experience we want you to have. We'll surely make sure to share it with the right team. Thanks for bringing it to our notice!

  • Rated 1 out of 5 stars

    Not the right fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse ddint really fit well for my large hand.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are very sorry to hear that the Logitech G502 X PLUS mouse didn't fit your hand comfortably. We understand your feedback about the fit. Logitech

  • Rated 5 out of 5 stars

    Awesome gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Match this with the mouse pad that wireless charges the mouse and you get a great combo. Love that this has such precision that I can turn up or turn down on the fly thus adjusting to different types of games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good gaming mouse if youre on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works nicely but software has bugs and the parts feel cheap.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scroll Wheel Failed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the mouse at first i bought it on 1-10-23 and it was great but then on 2-28-23 the scroll wheel completely stopped working. Failed 18 days after the return policy. Now normally i would have bought the replacement plan but i was extremely low on funds at the time and this was already pushing it and could afford to pay 50 dollars for the replacement plan on a 150 dollar mouse well now im out 150 bucks and have a mouse i cant even use for most games as i regularly use the scroll wheel

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We deeply apologize for the inconvenience you experienced with the scroll wheel of your G502 X Plus. We understand your frustration and this is surely not what we intend to deliver. If you haven't already, we encourage you to reach out to our support team who may be able to provide further assistance or explore potential solutions under warranty. We appreciate your feedback and will strive to improve our products in the future.

  • Rated 3 out of 5 stars

    Good but too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devent enough gaming mouse. It is very overpriced though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fluid wireless gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse works very well and the RBG lighting is a plus. settings are easy to change and buttons feel very fluid. playing league, I have noticed I am a clicking better all on wireless.

    I would recommend this to a friend