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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 887 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the G502 X PLUS LIGHTSPEED's exceptional battery life, lightweight design, and responsive performance. Many appreciate the comfortable ergonomics, customizable RGB lighting, and the ease of use with its software. While some find the price point high, the positive feedback on features like the responsive buttons and precise scroll wheel outweighs this concern for most users. The wireless functionality is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 887 reviews
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent upgrade from the 502 hero. Same feel but superior performance. The battery life lasts for all day gaming. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesnt have multiple device capability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking up this feature but found nothing, an associate told me this mouse could connect to multiple devices. I bought it only to find out that it doesnt. We work come home and are gamers so the goal was to use this one mouse for both computers. Very disappointed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse bad software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an original g502 and loved it. I was a little nervous about the slightly different shape but I’ve grown to like it. The battery life is very good and it wakes up almost instantly. Would be 5 stars but I’m still not a fan of how difficult the GHub software is to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 14 days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very excited about this mouse for quite some time. However after 14 days it stopped working, I thought it just needed charged so I put it on a charger. Next day it still didnt work. Went to see when I could return it, ironically enough the last day to return it was today so i hopped in my car and returned it. For the price I just cant justify it already not working so I think I will stick with my cheap $5 gaming mouse from 5 and below.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! I understand your disappointment with the Logitech G502 X Plus Wireless Gaming Mouse. It's unfortunate that it stopped working after only 14 days, especially considering the price point. Given the short amount of time you had it, I recommend reaching out to Logitech's social care via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

      They may be able to offer a replacement or troubleshoot the issue you experienced.

  • Rated 2 out of 5 stars

    No mac silicon support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mac silicon supported software so had to return

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your feedback about the Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. We understand your frustration with the lack of Mac silicon support for the accompanying software. We apologize for any inconvenience this may have caused, especially having to return the product. We are constantly working to improve our products and will share your feedback with our development teams. Logitech

  • Rated 5 out of 5 stars

    Works fantastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my first wireless mouse! Cant go back to wired after ourchasing this great latency and great battery life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Visually appealing but quality sacrificed for look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same performance expected from the g502 lineup, however this new reimagining of the g502 does not include the modular weight system that previous models had. Plastic shell is also more slippery than the classic 502.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good as g502

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know some people are annoyed that its lighter, but I like it! It feels good in your hand and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks good. Feels good in my hand. The Logitech G Hub software is ok, but not great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stutters and lags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a $160 wireless gaming mouse, I expected better performance. This is my third day using this mouse and I've been dealing with sporadic stuttering and lag when playing FPS (Far Cry 5/6 and Battlefield 4/5). Returning back to Best Buy and staying away from Logitech.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 2 out of 5 stars

    Really small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are all really close together so if you have big hands maybe look at another product

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for you feedback. Your feedback is important to us, and we'll make sure to share it with the right team.

  • Rated 5 out of 5 stars

    mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is awesome! its fast and many new good controls that improve gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse pad by far the best usually do razor but beats it by so far

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not my thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legendary mouse but a bit too small for me. Went for a Roccat instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best Mouse ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow A+++ Best Mouse Ive ever owned! My KDR is on the u pswing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good moise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace old mouse, would recommend. Responsive clicks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a big fan of m502 so this was great being wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hhhhhhhhaa goti

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright, I prefer heavier weight but is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EPIC MOUSE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming mouse i had in a few years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last 1 year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scroll wheel died before 11 months of use. The rest of the mouse was excellent but now unusable because of the bad scroll wheel

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are sorry to hear that the scroll wheel on your Logitech G502 X PLUS LIGHTSPEED Wireless Gaming Mouse failed before one year of use. We understand the importance of a reliable mouse, and we apologize for any inconvenience this may have caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: