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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 209 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the lightweight design, comfort, and responsiveness of the G502 X Wired USB Optical Gaming Mouse with HERO 25K Sensor. Many appreciate the numerous programmable buttons and the improved scroll wheel, while some find the software and price to be less satisfactory. The mouse's accuracy and sensor are frequently praised, although some users express concerns about the cable and lack of RGB lighting. Overall, the positive feedback on the core features outweighs the negative comments on peripheral aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-209 of 209 reviews
  • Rated 3 out of 5 stars

    no siege

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good for siege bad grip. have never used on other games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry the G502 X doesn't work perfectly for Siege. Grip preference can be subjective. We offer various mice like the G303 Shroud Edition.

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To small and scroll wheel to sensitive while playing and moving fast it would start scrolling by itself. The mouse is small and cost more then it should for what you get. Steel series has a cheaper mouse that’s just as good if not better and doesn’t have a to sensitive of a scroll wheel.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience you experienced with the G502 X. It's unfortunate that you found it to be too small and the scroll wheel to be =sensitive, leading to unintentional scrolling during movements. We appreciate your feedback regarding the size and will make sure to forward this to the relevant team. If you have any further concerns or need assistance, please feel free to contact Logitech Support team. Thanks so much!

  • Rated 2 out of 5 stars

    Not quite as fabulous as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from this mouse as much as everyone raves about it's predecessor. I found its buttons uncomfortable and the size odd for my claw/fingertip grip style. Went back to my G702.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback. We will be sure to pass on your feedback to the right team. Appreciate your efforts for bringing this to our attention.

  • Rated 1 out of 5 stars

    Didnt last :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroller wheel broke after about the end of my return date :(

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Apologize about the experience and it's surely not what we expect to deliver. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Cons mentioned:
    Cord

    Rated 5 out of 5 stars

    G502X corded mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older G502 but the cord is starting to fray after several years, so I got this newer version G502X. So far so good. The original performs very well, and this new one looks almost the same. Feels better to the touch. I use it mostly for autocad and pdf, so I really don’t need something this fancy. I game occasionally, so at least my mouse can handle it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great! We're glad you're sticking with the G502 line and that the G502X is meeting your needs, even for everyday tasks like AutoCAD and PDFs. It's good to know it's comfortable and ready for those occasional gaming sessions too! Thanks for sharing your experience. Logitech

  • Pros mentioned:
    Buttons, Design

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels really good in my hands and feels smoother than my previous mous. The extra buttons are also nice to have at all times and with GHUB app I could spam voice lines in OW all I want!!!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    High Quality and Ergonomic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions as advertised; Great feel on all of the buttons and I appreciate the inclusion of a cover you can place to replace the thumb button if you find it un-ergonomic. Hope this lasts me several years as I've heard it does from my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Logitech G502

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mouse is a bit heavy but ergonomic. Overall, some getting used to but nothing you would not have to do with another mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints great mouse and software and would recommend

    I would recommend this to a friend