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Customer reviews

Rating 4.5 out of 5 stars with 1104 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the long battery life, Bluetooth connectivity, and abundance of programmable buttons on the G604 mouse. Many appreciate its comfortable design and the smooth, precise scrolling offered by the unique scroll wheel. However, some find the mouse too heavy or large, and others have reported issues with the software or occasional double-clicking. The price point is generally considered favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,104 reviews
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Great mouse, horrible software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual hardware is excellent. Can be connected via usb dongle that can be tucked away in the mouse or via Bluetooth. Love the fact that it runs on a single AA battery, no need to worry about a degrading internal battery. Feels great, whether it’s a short or long session. The software from the Logitech website itself is trash, stays stuck in an endless loop and never installs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good but could be improved.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the scroll wheel is the weak point. Loud and clicky. Connectivity is good though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT BAD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD VALUE FOR $40. THE BATTERY CAP KEEPS FALLING OFF THOUGH, AND IT'S A LITTLE TOO PLASTIC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse! It does everythjg i meed it to do and want it to do. A great upgarde from my last one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse works welll and good for gaming and doesnt slide across mouse pad as much

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. The buttons allow for easy macro setup. The numbering system on the side is a little wonky in most games but it varies depending on the game. Overall very happy with the product! Oh, also! My boyfriend spilled water all over the inside of our computer bag, drenching the mouse (like sitting in a deep puddle) and after it sitting for a few days with the batteries removed the mouse made a FULL recovery, very impressive in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 4 out of 5 stars

    Great mouse but clunky scroll wheel.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Fits my large hand well. Gives some extra buttons without the excess of a mmo mouse. I like using a AA battery instead of rechargeable so only thing I have to worry about dying is the switches. My only real negative at this point is the clunky scroll wheel. But that might have to do with the tilt switch on wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive good for gaming wireless plenty of controls

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Logitech Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had success with Logitech products and this one is no different. I purchased for my daughter after a 15 year hand me down Logitech mouse she was using died. I got this on sale and it has been smooth sailing. No issues at all, using it in Bluetooth mode. Even though it's a gaming mouse, it's also good for day to day and productivity.

    I would recommend this to a friend
  • Cons mentioned:
    Double clicking

    Rated 5 out of 5 stars

    my personal GOAT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse to date. I expect to use it longer than my G700 that is still daily driven. I don't mind the heavier weight of this mouse when you have this many buttons/combinations. The ergonomics combined with G-Shift make this a powerhouse for productivity and gaming combined. I was also victim to double clicking but replaced both left and right, and I haven't looked back since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a great deal.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mouse. Got this at a discounted price so i cant complain, but even still this mouse is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Buttons, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great mouse for gaming AND day to day use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really been liking this mouse. It has a muted design in black, which may turn some off, but that is my style. No RGB here. It fits well in my hand, is comfortable, a nice weight, slides well, and has lots of customizable buttons. In use, it is precise and responsive (I have seen no lag). I love the option to use either Logitech’s Lightspeed tech or simple bluetooth for connection since I am using this for daily use, not just gaming. Time will have to tell here, but if I hit those rated battery lives (240 hours Lightspeed / 5.5 MONTHS bluetooth) on a single AA battery? A removable battery? That sounds crazy. Make no mistake, this is designed as a gaming mouse, and it absolutely kills that use case. As I said earlier, it is fast, accurate, and has a load of responsive and customizable buttons, but there is also DPI control and the Logitech clicky/smooth scroll wheel which many probably are familiar with. I am no pro gamer, by any means, but it has been great for me so far. ALLLLL of that said, I also love this mouse as my everyday mouse. For many of the same reasons. Styling, feel, comfort and the buttons. With the G Hub software, which is quite clean and gives a good UX, you can map the buttons outside of games as well. Get it set-up right and it can really help your productivity. I suppose Logitech isn’t touting this aspect of the mouse, but for those that want the best of both worlds, it does give you that. Ultimately, as I said, I really like this mouse. It is extremely versatile, being great for both gaming and daily use. It is comfortable, offers excellent performance, promises excellent battery life and does all of that without being tethered to a wire. I couldn’t really ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customization. Had to doenload the logitech hub but can now configure sensitivity and button actions

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, no lag when playing, easy button set up.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so glad to hear you love the mouse! Thank you for being a Logitech customer and taking the time to write this review. Just to let you know this mouse does come with a 2 year warranty through Logitech should anything go wrong with it.
      -Danielle from Logitech

  • Rated 4 out of 5 stars

    Seems Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am switching from the G602 to this G604. I do not see it as an improvement. A slight step back, but not a major step back. The build quality seems less than the G602 and it is lighter. The main difference is the scroll wheel. The 601 has a grippy scroll wheel and this one hard plastic with ridges. I find my finger slipping on the 604 wheel. The 602 did not have the option for a free wheeling scroll as this one does but the "notched" scroll is MUCH stiffer. The button layout is nearly the same except for the buttons behind the scroll wheel. There is new software for this mouse as well. The 602 used the "Gaming Software" and this one uses "G-Hub" I do not see the new software as an improvement. It is slightly more complicated to program the buttons. And setting up software profiles can be a pain. (As of this writing I still do not know how to delete profiles that are created in the installation step. I ended up uninstalling to clear all the unnecessary profiles. Also you will have to create a MACRO to do simple keyboard combinations. (alt+m or ctl+Shift+Y... you can forget the easy way they had in the old software) While I can see the software is much more powerful they should have left the options for simple keyboard combos. I am still on the first (only one battery as opposed to the 2 in the 602) battery even though it is only using one battery. This mouse does come with an extension cord to bring the dongle up to the desktop. Definitely DO THAT! it makes all the difference and will help save your battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, nice weight i like the customizable buttons, software is easy to use, no input lag issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. Reaponsive. Not as comfortable as a standard mouse when just scrolling the internet though.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Not the G602

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G602 has been my favorite mouse, mainly due to the shape and grip of the mouse. As the availability of the mouse is growing scarce I picked up the G604 as the natural successor. First thing I noticed is the mouse is noticeably lighter and smaller. Furthermore the grip is close but due to the mouse being smaller my pinky and ring finger now drag across the mat, which did not happen on the G602. The grip is now awful but not as comfortable as the G602, at least for me. Another downside for me is the scroll wheel. I’m not a fan of free flowing scroll wheels and this one has it. Not to mention the wheel itself is heavier then the wheel of the G602. There are some pros the G604. One huge plus for me is the ability to connect to Bluetooth in Addition to the included dongle. Which is a life savor when you forget to bring the dongle with you. This mouse will work for now, but I’ll keep looking for a more comfortable replacement for the G602.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great and extremely comfortable, easy switch between Bluetooth and USB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you can get it under 40 dollars you can forward and back a web page with it as well and more

    I would recommend this to a friend