Customer Ratings & Reviews

Wheel speed cannot be adjusted . This makes no sense for expensive mouse

coming from the predecessor G602, i was disappointed by this. the shape and ergonomics are not as comfortable and logitech's new program GHUB is terrible compared to their old "logitech gaming software". the side buttons are a noticeable improvement but the metal scroll wheel is terrible, slippery (for us dry hand fellas), and really, really loud. for $35 it'd be a decent buy, but i wouldn't pay any more than that.

The mouse worked great until about 4-5 weeks ago. Since then, it wakes upp it's at a low DPI. I have to open the Logi Hub, navigate to the sensitivity settings then select the DPI I want. Not fun. After that, it works fine again until it goes to sleep and I have to do the whole process over again. This happens many, many, many times per day. Logi Customer Service has been non-responsive.

Not a bad mouse for the price but I personally do not like it how it fits in my hand. Shape is somewhat awkward

I have used a fair share of mice of the past few years and for a long time my preferred mouse has been the Logitech G700. For my uses and how it made me more made it the perfect mouse for me. That including it shape conformed to my hand like a custom glove. I have also used the Roccat Tyon which I also liked the button layout and the paddle switch on the right side. The G700 gave up the ghost after my co-worker knocked my coffee onto it. The paddle switch on my Tyon essentially went crazy and registers a continuous press when ever I use it. So I began a search for the next best thing. I tried the MX Master series, but they lack buttons that I like to assign various marcos to, and I didnt want to go full on MMO mouse as they are too hectic. I came across the G604 and I liked the number of buttons offered and the layout. Another benefit was the added connectivity. I also have a Logitech MX Anywhere 2 which was my go to travel mouse but it lacked the buttons. But the big draw to that was I could jump from using it on my desktop/surface/phone from one peripheral. The G604 only allows me to jump from 2 devices. And one of them has to be using the transmitter while the other connection is Bluetooth. But it is better than just a single connection. For my past wired mice I used a kvm switch for my various systems. The shape of the mouse does not bother me and I do find it comfortable. The thumb rest cradles my thumb so I do not feel it drag on the surface. My hand is relaxed when manipulating the mouse and all the buttons seems like they are in a logical layout. The G604 glides very smooth over the bare desk or on various mouse pad surfaces I have used it on. The texture of the mouse is also good. Hopefully it will hold out. All of my past Logitech mice develop wear marks over extended use. I also like that there are no tacky RGB "gaming" lights on it. Now onto some negatives. 1. The G Hub software is not that intuitive and does not like to play nice with my firewall at work. So that didn't even want to install. I did manage to get around it. BUT without the G Hub software the mouse is boreline unusable. DPI is set VERY low. Once installed there are a lot of options in G Hub but they require a lot of getting used to. At present I have 3 DIFFERENT software packages from Logitech......... why. (It makes me think I have too many mice.) 2. The G604 is on the lighter side. Makes it feel a bit cheaper. But over longer periods of use the lighter weight I guess it's welcome. My G700 had a good weight to it. 3. I would've like to see more Bluetooth connections available rather than just 1 bluetooth and one transmitter. Aside from these minor issues I overall like the mouse and will become one of my daily drivers and would recommend it to anyone who needs an ergonomic mouse with well placed buttons that can be programmed with virtually any macro.

Didn’t really like it. Ended up giving it to my son. He seems to be okay with it.

I honesty loved this mouse when i first go it 2 weeks ago but now it is stuttering every now and again :/

I love this mouse. I have been wanting a wireless mouse that is similar to my G502. I finally got this one to try out. and boy do I love it. I will admit on a few things that I don't like about it first. as much as I wanted a wireless mouse, I wanted one that I could plug in to charge. would hate to be in a match and battery die and not have a AA battery around. It also does not allow for weights. its pretty heavy for a mouse but some might want more weight. also no RGB lighting. last thing I can think of for now for a negative is that a couple of the buttons did not register as there own button. so I could not just open up my customization tab in a game and assign a command to some of the mouse buttons. the buttons work fine, and I was able to easily assign the buttons to a keyboard function like 9, and then was able to use the mouse button in place of using 9. my issue though is that I still then have to use 9 as a button for a command. so I am not freeing up a button. overall though, those are not to big of issues for me. the layout of the 6 buttons was perfect for me. I find my thumb sitting on the bottom middle button and thus easily able to move it to hit the other buttons as needed. mouse glides smoothly across my cloth mouse pad. mouse feels great to me. again, not to many buttons that I forget what button is what, or that I have to move thumb in awkward positions to hit some buttons etc. buttons on side are perfect size, easily can feel them and know what button is what. the bottom middle button indents in some so you can easily position thumb and know you are on that button. if you prefer a non rechargeable mouse, this is for you. if not, well its still a great mouse as the battery last a long time (supposedly 240 or so hours) without needing to change it out.

almost too sensitive and hard to configure macros would spend the extra $$$ for the next step up

This mouse is great as far as ergonomics and functionality. It sadly does n ot stand the test of time. It's been 3 months and the right mouse button has given out. This same thing happened with the g502 hero I bought a few months prior. The 604 was a replacement for the faulty 502 that was already replaced by logitech for a bad right mouse button.

Good wireless mouse. Battery dies fast. Wish it was rechargable.

The G604 Mouse definitely looks overall cheaply made compared to the G602 Mouse for which I have 2 of and they are Outstanding. I need another for my Laptop, and it works OK, just average, and programming the keys is very hard to do compared to the ease of the G602 which is much easier. I am disappointed in this product for sure.

Function assignments don't have different color options like other gaming mice.

This mouse was disappointing. There is no grip on the scroll wheel. It is smooth metal and my finger just slides across half the time I go to scroll. There is also not a good place to rest my little finger on the mouse. Everything else about it is fine. But those two issues were a deal breaker and I returned it.

I came for the wireless and numerous buttons, stayed for the outstanding features and longevity. I bought this mouse because I wanted more buttons for games like DOOM and Minecraft I was getting into. I opted for wireless because my setup is funky and almost requires it, and figured I'd see how the delay is. I didn't end up using the USB extension cable or Bluetooth features, but they are very nice to have. Without the extension cable and at a distance of about 4 feet with some cloth and plastic obstructions, I have never noticed any latency problems. I've never had any connection problems at all. It just works. As for physical features, I'll start at the back. The removable battery compartment cover is held on with magnets nicely, and the USB receiver holder works great. The battery is replaceable, a normal AA battery, which is huge for me. It means seconds-long replacements, but I've had this thing last me months on each battery, with probably about 6 hours a day. Its battery management is insanely good. Moving up to the six side buttons, these work great. They are close enough to fit and be easily reachable by a normal thumb, yet sized to where I haven't misclicked any yet. Their click is good, and the thumb rest is comfortable. It allows for a more relaxed grip on the mouse which I find to be much better than mice without. In the center, there is the wireless control button, which I have yet to really play with, and the scroll wheel unlock. The scroll wheel is metal and the click is very satisfying, the best I've ever used. When unlocked, it spins freely and with surprisingly low friction. Pair this up with some canned air to get a high-RPM input for all your spammy needs, at your own risk. The mouse wheel also had a down, left, and right button I've had no problems with. The primary and secondary clicks are phenomenal. I've had zero problems with them over likely millions of clicks, and their short actuation distance is perfect for jitter clicking and firmly pressing alike. To the left, two great buttons stand. Out of the box, these change the DPI setting, but this and all the other programmable buttons are easily and intuitively changed by the G Hub software, This software is updated frequently, and it's nice to see a company keeping their stuff up to date with the newest games. It's all I could ask for in a mouse customization program. The 25600 DPI Hero sensor is everything it claims to be, and on a black plastic surface, I've had zero problems but plenty of fun. The power switch is good and the DPI changes are fast. This mouse is absolutely outstanding. Solid 10/10.

my main issue with this mouse is that all of the buttons on the mouse did not function, plus the buttons on the left side of mouse which are right next to your thumb are easily unintentionally activated. You simply brush your thumb against it and you've toggled it.

Upgraded from a G602. This mouse has a toggle for the mouse wheel, which is great. But the "clicky" mode is just too stiff compared to the G602. It also doesn't support the older Logitech gaming software config, but that is all my gaming keyboard supports.

Logitech still has not fixed the double click issues. This mouse is not worth the money. I regret getting it.

Strange pads for the base of the mouse. Wanted to love it for the sensors, the button feel, build quality, but wish they made the base just flat. There's strange feet that make it not as smooth.

Purchased the G604 on April 10th worked great for 14 days, at which point the left clicker ceased responding. Tried it on a 2nd PC to rule out any software issues, still didn't work. Sent an e-mail to Best Buy, waited 10 days, no response. Tried phoning the store it was picked up at several times, no response. The store is closed to walk-in traffic due to the virus. Needless to say I am unhappy with Best Buy at this time. If someone at Best Buy would be willing to contact me i will consider amending this review.