Customer Ratings & Reviews
- Model:
- 981-000882
- SKU:
- 6420859
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the G733 LIGHTSPEED Wireless Gaming Headset's exceptional sound quality, comfort, and impressive battery life as significant strengths. Many also appreciate its lightweight design and wireless functionality, along with the customizable RGB lighting. However, some users note that the bass could be improved, and a few express concerns about the volume control and software experience. While some find the price point high, others feel it's justified by the overall quality.
This summary was generated by AI based on customer reviews.
microphone broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great until the mic stopped working and I did not even have it for a week, be careful if you buy this
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi audreyes, thank you for your feedback! The G733 is backed by a 2-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360052756514 - Will, Logitech G.
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken when taken out of package going to trade it for a new one hopefully this one is in better condition
I would recommend this to a friendBrand response from Logitech
Posted .Hello, Ghost! I'm sorry to hear that your G733 headset was broken out of the package! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review! I will be passing this feedback along. - Maggie from Logitech G
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic has a cheap feel to it, and the headset is too small. It pinches- and the strap they say you can remove just leaves the plastic resting directly on your head. If this was 40$ then it may be worth it, but for the asking price it's not comfortable at all.
No, I would not recommend this to a friendGreat buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a gamer and he loved this item!! Great buy
I would recommend this to a friendGood Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was very easy to set up and preforms very good.
I would recommend this to a friendDon’t buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy, it has to be constantly unplugged and plugged back in.
No, I would not recommend this to a friendGreat headset horrible support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great but now my PlayStation won’t recognize the usb only used maybe 5 times called Best Buy to try and resolve the issue and they said the only way they will do anything is if I go into one of their stores which the closest one to me is over 2 hours so not really possible
I would recommend this to a friendNot for Xbox one or PS4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product but misleading bout being Xbox one and PS4 compatible. It says it can connect but it for not.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello ShaferFam! I'm sorry to hear you're running into compatibility issues with the G733 headset. Unfortunately, most wireless USB headsets don't work on Xbox One due to Xbox having to have a special communications chip in the device to allow USB devices to work. This is not needed for PS4 and PC. As far as it not working on PS4, here are somethings you can try. Plug the USB into a computer and make sure the headset is up to date using our G Hub software. Make sure you're plugging the USB into one of the USB ports on the front of the PS4. This way it has the closest connection. If this doesn't work, I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to start a warranty claim. The G733 headset has a 2-year limited hardware warranty. Thank you for this feedback and I hope this helps! - Maggie from Logitech G
- Cons mentioned:Volume
less than 30days and it isnt working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had it a month and the volume switch isn't work on it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Angela, we are so sorry to hear that the G733 headset did not work properly for you. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Please reach out to us on our Support page and submit a warranty claim. One of our support specialists will reach out and get that sorted out for you. We apologize for the inconvenience. We are so grateful to have you be part of the Logitech family. Have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360053539893-Warranty-G733
Love Logi, but not this one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged the first day, the second day 1/2 way, then the third day was a bust: it died and when I tried to charge it, OMG. Plugged in one what, took out my mouse until I tried somewhere else, then that took out my keyboard until I tried yet a third place, then it was simply no charging. Would get the gaming headset G935 instead
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are experiencing charging issues with your G733 headset. It sounds like you are experiencing hardware issues. Your headset comes with a two year manufacturer warranty. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
- Pros mentioned:Comfort, Sound qualityCons mentioned:Bass
Very nice for the price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My regular headphones are Astro A50's and that's a pretty high bar but at less than 1/2 the price, the Logitech G733's are most certainly capable performers. For some reason mine did not come with any instructions or a quick start guide but setup was very simple and couldn't be more plug and play. Insert the USB receiver into your device, power up the headphones and go. Like some other reviewers I found the G Hub software to be a bit buggy but with persistence I was able to get logged in and play with the features. The lights were not a selling point for me as I do most of my gaming after the kids are in bed and the darker the better. The treble and mid-range are fantastic but I found that even after adjusting the EQ settings I would have liked a little more bass, a little more rumble in the explosions but all-in-all I have no complaints about the audio quality. The surround sound works very well and gives a very nice directional awareness to what's going on around you in a game. The G733's are very comfortable and although my sessions are usually limited to an hour or two, I believe that you could keep these on all day with no issues. My only complaint is that after adjusting the microphone it likes to go back where it was originally. It's flexible enough but has a bit of memory and I had some trouble getting it to stay where I wanted it. I would absolutely say that as far as an affordable headphone option, the G733's are top notch and you won't be disappointed.
I would recommend this to a friend Try again!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Auido would error out and get scramble. Retuened next day for the white version and now working perfect. I did but it on the e-waste pramotion so saved 20% on top of sale price so great deal.
I would recommend this to a friendBrand response from Logitech
Posted .We're glad to hear that the audio issues were resolved after exchanging the headset for the white version, and that it is now working perfectly for you. It's great to know that you were able to take advantage of the e-waste promotion and save an additional 20% on top of the sale price.
Not a young kid.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is just ok. Not enough size adjustments for a younger child.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Kirkkarnage, Very sorry to hear about the G733 not being able to fit your younger child. As far as the sound quality, you can change the settings by using the G Hub software to play around with the EQ to get the sound the way you like it. Here's a link to the download https://download01.logi.com/web/ftp/pub/techsupport/gaming/lghub_installer.exe. Hope that this helps and that all is well. - Richard from Logitech
- Pros mentioned:Comfort, Sound qualityCons mentioned:Bass
Logitech G733 vs X PRO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this headphone and I also bought X PRO WIRELESS model. Kept both for 2 weeks. Kept switching them while playing COD and listening streaming online electronic music at the same time. Money was not an issue, wanted to see which ones deliver better sound and most comfort. G733 is the WINNER! X PRO model would be more clear/bass punchy, which doesn't mean better, actually lost this true bass feeling you might be looking for. X PRO model is slightly heavier and more pressure to your ears. (ears were getting very hot after 30 min of use). G HUB has all the options to play with, that headphones like HyperX (which I had several) won't have available to you. Easy to use to, DONT LISTEN TO those who complain about G HUB software, they need to fix their own hands. G733 is like wearing light winter hat with pro sound installed. Trust me, G733 as all you need.
I would recommend this to a friendBrand response from Logitech
Posted .Hi Crazy Miami, Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
complete disappointment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't even been 3 weeks yet it broke already, says inactive in sleep mode for hours now and there's no way to reset just randomly stopped working, not to mention absolutely no support from Logitech on how to fix it... absolutely disappointing
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Anbu, Very sorry to hear about the issue you're having with the G733 and it no longer working for you. Here is the link to the product support page for the G733 where you'll find troubleshooting FAQs, software downloads, warranty information, live technical chat support and more: https://support.logi.com/hc/en-us/articles/360052756514. You can also call Logitech at: 1-866-632-5644 Monday-Friday 9:00 am - 9:00 pm Eastern Time. Hope that you find this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech
Broke in 3 days
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had them 3 days, sound is crackling bad and shutting off already. charge is 90% so it’s not that. And the sound isn’t amazing for the price. Terrible. Had to wait for shipping and everything
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Katie, we are so sorry to hear that the G733 headset did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Thank you for your review, we appreciate the honest feedback. If you aren't able to exchange it at your original store of purchase, you can submit a warranty claim to get this issue solved on our Logitech Support website. I'll attach a link at the end of this message. Thanks for being part of the Logitech family, have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360053539893-Warranty-G733
Not happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy website said it was compatible with PS 4 and PS 5, with The craziness surrounding the PlayStation 5 I literally just got my order which makes it too late to return these headphones that are apparently are not compatible! I am not a happy customer!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Bvad, we are so sorry to hear that the G733 headset is not working for you properly. The G733 headset is compatible with the PS5. Double check the audio settings on your Playstation,set the Input and output device to the G733 headphones. Then you need to set the Output to Headphones to "All Audio". Once you select the G733, you'll be able to hear and use the microphone for all your gaming needs. We apologize for any confusion. Thank you for being part of the Logitech family. Have a great day. -Ricky | Logitech
not a sleigh boots the house down
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these did not last from the purchase and they did not sound as great as they claimed they did
No, I would not recommend this to a friendNot Wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great as a headset but was in no way wireless. Would not charge past 5%.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That sounds like an issue. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Constant White Noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed with these headphones, they are BEAUTIFUL but they have an issue in where they constantly have white noise. I returned my pair and got a new one and had the same issue. Unfortunately I’ll be getting another headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Tony, I'm sorry to hear that you had some issues with the 733. If you still have them, I would recommend downloading our GHub software and tweaking with some of the settings such as side tone to see if that fixes your white noise issue.