Customer Ratings & Reviews
- Model:
- 981-000882
- |
- SKU:
- 6420859
Customer reviews
Rating 4.6 out of 5 stars with 2532 reviews
(2,532 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the G733 LIGHTSPEED Wireless Gaming Headset's exceptional sound quality, comfort, and impressive battery life as significant strengths. Many also appreciate its lightweight design and wireless functionality, along with the customizable RGB lighting. However, some users note that the bass could be improved, and a few express concerns about the volume control and software experience. While some find the price point high, others feel it's justified by the overall quality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not compatible with some computers.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I was going to use this headset at my job. I plugged in and found that there was no sidetone. So, I contacted Logitech and they had me down load G Hub. I downloaded the program and all it did was get stuck on startup with the logo screen. I took this to another computer at my house and everything worked well including G Hub. So, there is some issue with system compatibility that might occur with some computers. I thought maybe it was a firewall issue but, I gave it an exception to communicate through the firewall. It did not work. So far, Logitech is stuck and what to do next. I gave them my system summary of what kind of computer I have and its operating system. So far, there is no response.
This review is from Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to learn that you had a less than ideal experience with our product. Your insights are crucial in helping us enhance our offerings. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 1 out of 5 stars
Incredibly Disappointing Audio Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality on this headset is terrible. I bought these thinking Logitech made decent quality headphones. Turns out my off brand $60 headset is way better than these things. Plus, the mic also has poor noise cancellation. I'm surprised. Since it runs off bluetooth, the audio quality drops any time you play music and jump into a game. The only way to avoid this is by disabling your mic which disables the whole point of purchasing a premium headset. I 100% believe this headset is only good for corporate meetings where you don't need high fidelity.
This review is from Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the experience. We'll definitely make sure that this is communicated with the relevant team for them to check it out. Thanks so much!
Rated 2 out of 5 stars
So much worse than Steelseries
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this headset so much. I loved the look of it and I really wanted a wireless headset. I was disappointed though. The audio is not clear at all. The mic is even worse. I tried every setting in the GHub software to try and make it better to no avail. I have a Steelseries Arctis 5 headset that I will be continuing to use. The Logitech G733 is going back to the store.
This review is from Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your G733. The audio should be clear from your drivers and your mic, this may be a defective unit. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 2 out of 5 stars
Ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones. Nothing wrong with them. However, I am not sure if they affect me because their Bluetooth but I started to experience ice pick headaches. Not the business trying to sell them now.
This review is from Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear, and we apologize for the experience you had. If you haven't already, please reach out to our Logitech Support team as they'll help you in finding a more tailored resolution as soon as possible.
Rated 1 out of 5 stars
horrible static
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these mid December. It's mid January now and I can't listen to anything without spontaneous static kicking in every few minutes. Unfortunately the purchase apparently never connected to my account so I have no proof of purchase to make a complaint. My only hope is this will cause somebody to stop and think before buying these. Utter waste of so much money...at least I held onto my old headphones
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 2 out of 5 stars
Not worth $100, only for aesthetics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for over $100 headset, lightweight but tight on the head. After 2 months of use it crackles in the audio every few mins, cuts in and out of connection. The mic is not good now due to me taking it in and out. Just like most headsets this one is not interchangeable for lefthanders.
This review is from Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Lilac
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your G733 comfort and audio. Your headset comes with a 2 year manufacturer warranty. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 1 out of 5 stars
lacks lifespan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware of the two year warranty. I have had mine for 2 years and 4 months. Just stopped working, barely after warranty expired. Very disappointed because I love the look of the headset and other Logitech products, but am hesitant to purchase from them again due to the convenient timing of the issue with my headset. The product does not have longevity, do not purchase unless you are planning to have to replace it within a couple of years.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing and sorry for any inconvenience caused by the of the issue with your headset. We understand your disappointment and value your feedback. We continuously work to improve our products. We encourage you to reach out to our Logitech support team for further assistance or recommendations on alternative products that may better meet your long-term needs.
Rated 1 out of 5 stars
Uncomfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable, can’t really adjust to fit properly. I only used it for a couple of days and put them away. Do not recommend them.
This review is from Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Your product review is much appreciated, even if it highlighted areas for improvement. Your feedback is a vital part of our continuous development. We will pass on your insights to the relevant team. In the meantime, feel free to reach out to the Logitech support team to see what best can be done in this case.
Rated 1 out of 5 stars
DO NOT BUY THESE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst set of headphone ive bought in 10 years. Audio quality is SIGNIFICANTLY worse than other gaming headsets at cheaper prices. If you wear glasses the lights on the front will reflect on your lens basically blinding you. They get dirty extremely easily.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Daylon, thank you for your feedback! G733 is wireless and designed for comfort. And it’s outfitted with all the surround sound, voice filters, and advanced lighting you need to look, sound, and play with more style than ever. For support, please refer to: https://support.logi.com/hc/en-us/articles/360052756514 - Be sure to check your settings in GHUB gaming software. - Will, Logitech.
Rated 1 out of 5 stars
NO SIDETONE FOR PS4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No side-tone/mic monitorying for PS4, only PC. If you enable it on PC then plug in to PS4, it temporarily works. Once you power off and power back on, it no longer works.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Jeremy, we are sorry to hear that the G733 headset did not meet your expectations. The G733 Lightspeed wireless headset comes with a bunch of extra features that unfortunately, are only compatible with PC. This includes the Side tone feature. The reason why it won't work with your PS4, is because the headset needs the G-Hub software in order to know what features you have on and off. And unfortunately, the G-Hub software is not available for PlayStation. We truly apologize for any inconvenience this may cause. Thank you for being part of the Logitech Family and hope you have a great rest of your day. -Ricky from Logitech
Rated 1 out of 5 stars
Microphone broke after a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone voice quality dropped sharply a little after a year of use. This seems to be cheap and faulty hardware
This review is from Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Kevin, we're sorry to see you're have some performance related issue with your G733 Lightspeed Wireless Headphone. You do have a 2 year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360053539893-Warranty-G733. Hope that helps and thank you for your feedback. -N for Logitech
Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m constantly being told my microphone is low or cuts out.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We deeply regret any inconvenience you may have experienced and highly value your feedback. To address the issue, we kindly request that you get in touch with our Logitech Support team, who will be more than willing to assist you with the best possible resolution at the earliest.










