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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 439 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the G735 Aurora Collection Wireless Gaming Headset's excellent sound quality and comfortable design. Many appreciate its impressive battery life, superb connectivity, and lightweight feel. While the vast majority are satisfied, a few customers have noted concerns about the fit and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 439 reviews
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its comfy and works well. I like it because its not bulky and i love the white

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G735 is your cloud-soft gaming dream come true! We love that you find it comfortable and lightweight, perfect for long gaming sessions. Plus, the white color adds a stylish touch to your setup. Game on in comfort and style!

  • Pros mentioned:
    Battery life, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Headphones!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love them! I like the comfort of them. They dont hurt my ears for long period of time and battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Not worth the hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it took me a whole month to decide on a set of headphones. And after reading reviews I finally decided on these. They started out working perfectly! I used them with my pc. They were very comfortable, Lights were pretty, and the sound was okay. After 2 weeks, the sound started messing up, made things sound like a robot. I had to keep resting them & they’d work fine for another 20 mins, then crash again. I contacted support, & after doing all the steps to fix the issue, they said I must’ve bought a defective pair, to go exchange them. It was late, So I planned to go the next day. That night, I tried to play a few games, & I turned them on, they turned right back off, they wouldn’t stay on. I tried wired & Bluetooth with no luck. The next day I just ended up returning them & getting my money back to buy a completely different brand/pair. So, I gave it 2 stars bc I’m not sure if it was a faulty pair, if another pair would’ve worked fine, or if they all just end up the same way. But, overall I still wouldn’t recommend them. Just not worth the hassle.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so sorry to hear about the trouble you experienced with the Logitech G735 headset. We understand how frustrating it must have been to have the sound issues develop after only two weeks and then have the headset stop working altogether. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and easy to set up/ connect. Plus its stylish

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the G735 Aurora review! We're thrilled you love the sound quality, easy setup, and stylish design. Enjoy gaming in comfort and style!

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Audio, Little Tight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio that comes from this is amazing! However, they can be a little tight around the ears in the cups. My ears are left hurting a bit, but that is largely due to the hours I sit at my computer. Perfect for gaming and music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    G735 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I enjoyed using these. these are really good in terms of sound quality, and Logitech really had something special with these. TO dive a bit deeper I will start with the good that these headphones have to offer. I will say that these are tuned perfectly, if you are a bass head because there is plenty, and with the help of Logitech G hub you can definently find the perfect balance that suits your needs. Additionally, I will say this headset uses Logitech algorithm for surround sound and is by far the best and most natural sounding when using it. it does not sound digital and there is no distortion is the audio. These are gread for gaming and even better for casual listening to music as well. The mic is pretty good as well. Overall Logitech did the good really well and for 40mm drivers this deliver really good sound and detail. Now for the bad, these headphones are very unstable the 40mm drivers are a double edge sword for these headsets. Although they do sound good the drivers cant actually handle the bass response that these headphones produce and if you crank the low end in the software there is major distortion and a weird high pitch digital crack when the low frequencies are engaged. So if you do like bass you will have to keep the overall gain for low frequencies fairly low for these to be usable. Additionally the only other negative is comfort, these are absoultely the most uncomfortable headphone that I have ever used. I always have to keepo adjusting and although the ear cups are quite large for some reason they still cause me a ton opf ear fatigue and I can only use them for about 5-10 minutes at a time before I have to switch them out. Also, when trying to use the wirless dongle on playstation you can barely hear a thing, with system volume all the way up and the headset volume all the way up you still cannot hear. I find my self using an aux cord(which logitech DOES NOT include in the box) when using this headset with my PS5. I am not sure if this occurs on xbox, but it shocks me that this was not quality tested by logitech. Nevertheless, I dont think I would recomend these I would say go for the g pro x 2 because those are more refined with 50mm graphine drivers and an overall better design geared towards comfort. I do believe that logitech was relly close with these but there are a few things that just didnt get tested enough that holds these back.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to know that you enjoyed our product. However, we will consider your valuable feedback and forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Logitech Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this headset! Easy to set up with my PC. Updates on the app are easy to install! Very user friendly! The mic is great quality for a headset!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your positive feedback on the Logitech G735 Aurora Collection Wireless Gaming Headset! We're thrilled to hear you're having a great experience with the easy setup, app updates, user-friendliness, and the quality of the microphone! Logitech

  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Really pretty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are super nice and its super comfortable and connects easily

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    best comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely comfortable, fast and easy connection. best gaming headphones i have tried

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Randomly Goes Max Volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I love this headset. There was one problem I started with and there is a problem I have yet to find a fix for. The first was just the sound in general was hard to get used to so if you are not used to adjusting your own sound this could be a problem. The second issue is that at seemingly random times The volume will go to the max of the headset(not your computer). The only fix is to always use max volume so you don’t randomly get ear damage. If they fixed the second issue I would give a perfect 5 star.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your detailed feedback on the Logitech G735. We understand your concerns regarding the initial sound adjustment and the unexpected volume spikes. We're actively working to improve our products and address such issues. Please reach out to our support team for personalized assistance and potential solutions. Your feedback is valuable to us as we strive to enhance your gaming experience.

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely insane gaming heaset, battery last forever. Crystal clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    So comfy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headset. Love that it connects to my phone and PC

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great feedback! We're thrilled to hear that the G735 is your favorite headset and that you're taking advantage of the multi-device connectivity to your phone and PC. Happy gaming! Logitech

  • Rated 4 out of 5 stars

    Logitech g735 Headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a year and it worked great but the usb just broke today had to buy a whole new one :(

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear the USB receiver on your G735 headset broke after a year of use. We understand this is frustrating, especially having to purchase a new headset as a result. Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music to my ears.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming at its best, these are so clear u can hear things in the game that I never knew were there, I can hear the foot steps of the bad guy and know which direction he is coming, great sound.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the immersive audio experience of the G735 Aurora! Hearing those subtle details can truly elevate your gameplay. Thanks for sharing your positive feedback! Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re so light and the sound it’s amazing, I like its colors.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it fits comfortably on your head…. The sound quality is amazing and this is a great headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Everything work good and the rgb it’s nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear. This headset was purchased as a gift. My son loves them. Great custome service

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Thank you for sharing your feedback on the Logitech G735 Aurora Collection Wireless Gaming Headset! We're delighted to hear your son loves the clear audio and that you had a great experience with our customer service. Your kind words mean a lot to us! Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and well made, great for gaming and music

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Girlfriend likes it but…

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The battery life is decent but it dies fairly quick making it hard to have long game sessions and the usb barely works so she has to connect it with bluetooth.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G735 Aurora Collection headset has potential with its comfortable design, but falls short due to inconsistent battery life and USB connectivity issues.