Customer Ratings & Reviews
- Model:
- 920-009087
- |
- SKU:
- 6360838
Customer reviews
Rating 4.7 out of 5 stars with 974 reviews
(974 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the G815 LIGHTSYNC keyboard's quality, key feel, and customizable RGB backlighting. Users appreciate its ease of use, design, response time, and convenient volume control. Criticisms include the product's high price, the software experience, the absence of a wrist rest, and the use of two USB ports. Overall, the keyboard is well-received for its performance and aesthetics.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
All Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good thanks, All good, all good, all good All good.
I would recommend this to a friendRated 5 out of 5 stars
Great keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I great keyboard for gaming or any heavy data input.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works good and it was not a bad price so i am happy
I would recommend this to a friendRated 4 out of 5 stars
mostly happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not recognized by logitechs gaming led control program.. but besides that i am happy
I would recommend this to a friend- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
Great keyboard
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mechanical keyboard so far. It has been better than some of the higher name brand keyboards I’ve owned
I would recommend this to a friend - Pros mentioned:Keyboard quality
Rated 1 out of 5 stars
Complete fail on every end
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started having issues with this keyboard from day one. Right from the get go it would randomly disconnect sometimes. i decided to ignore it since i loved how the keyboard felt. Then the keyboard back lights started causing my computer to crash. It was fine as long as i left the keyboard effects turned off but if they were on the computer would crash. Finally this weekend the keyboard just died and wont work at all. best buy wont help me because its JUST outside of the return policy. I also can't find this keyboard on Logitechs warranty page... complete fail on every end.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Vexxation! I'm sorry to hear about your experience with the G815 keyboard! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to submit a warranty claim. On the bottom of your keyboard should be a serial number which you can type into the "Find by Serial Number" box to find your G815 keyboard. This keyboard also has a 2-year limited hardware warranty. Thank you so much for this feedback! I will be passing this information along. - Maggie from Logitech G
Rated 2 out of 5 stars
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't bother buying this keyboard. 3 weeks in and I already got caught with the double input issue. The "E" button will either double input, not register or will work fine all day. It's a well documented logitech issue, just look online and don't think it won't happen to you because it will. This performance inconsistency is annoying and makes a near 200 dollar keyboard feel like a rip off. When it works its good. Makes playing wow feel good with how little force you need to push the keys to get an input. It's like playing a guitar with super low action, you need almost zero tension to get inputs and I love it I just wish the damm thing would be more consistent and actually work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Rorke, we are sorry to hear that the G815 did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Luckily, the keyboard comes with a 2 year limited hardware warranty which you can take advantage of. Fill out a warranty ticket with the link at the end of this message. One of our Support Specialists will reach out to get this issue sorted out for you. We apologize for any inconvenience we may have caused. Thank you for being part of the Logitech family, have a great day. -Ricky | Logitech G. https://support.logi.com/hc/en-us/articles/360039818293-Warranty-G815
Rated 1 out of 5 stars
Terrible flat key quality
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited weeks to finally open this and the keys are horrendous, and after looking at all the Logitech gaming boards they all use the same atrocious flat keys, don’t bother with their keyboards. Severely disappointed as I’ve been trying to switch from Corsair to logitech and now I have to switch all my peripherals AGAIN because they can’t make a decent keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about your severe disappointment with the key quality of your Logitech G815 LIGHTSYNC keyboard, and that it hasn't met your expectations for a gaming board. We understand your frustration, especially after trying to switch your peripherals. We appreciate you sharing this direct feedback.
- Pros mentioned:Key feel, Keyboard quality, Rgb backlighting
Rated 5 out of 5 stars
Amazing Customization
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a fan of Logitech products for a long time. They make fantastic products and this one is no different. The G-Hub app is a one stop shop for customizing both my mouse and the G815 keyboard. Design The design of this keyboard is probably my favorite part. It has a very minimalistic and clean design while still giving you all the essentials in a full-size keyboard. The black keys on top of the gray aluminum is a refreshing break from the black on black I’m used to seeing. The Logitech G-hub software gives you no short supply of RGB options either. The large selection of preset options lets you quickly customize various effects, including reactive presets like ripple. Carrying on with the design is the keys themselves. They use GL Clicky keys which put me in mind of the cherry mx blue switches. I type very well on the mx blues and the GL Clicky keys are no different. I also like the tactile feedback when gaming. You’re not really at any risk of hitting a key without knowing it. Gaming No issues with gaming. In fact, having the dedicated and programable “G” buttons leave a lot of room for customizing. When you do a lot of repetitive tasks in a game you can program keystroke macros or combinations using the G-hub software. Where some games have a lot of dedicated keys for certain tasks, you can reprogram those keys or combinations to the “G” buttons and keep your hand close to the WSAD keys. You can also use the “G” keys to launch programs and perform other hotkey tasks. There are 3 different “M” groups of dedicated “G” keys. To switch between the groups, simply press the dedicated key above the function keys and you can use up to 15 different macros or hot keys. I use the 3rd group to launch and control apps such as opening discord or toggling whether I’m recording or not using discord. I dedicate the first and second groups to my favorite games. Pressing the game mode button will de-activate keys you select in the G-Hub app to prevent any accidental keystrokes that will pull you out of the game. You can toggle this on and off in between matches to access background programs or just set one of the “G” keys to switch between open apps. Other Thoughts The sleek, thin design of the keyboard allows great portability, although the aluminum build quality still makes it a hefty boy. The usb pass through brings an extra usb from the back of your machine to the keyboard. The volume roller is smooth and allows quick control of volume. If I had to give one petty complaint, the white RGB color has a bluish hue to it. Not a deal breaker by any means.
I would recommend this to a friend Rated 3 out of 5 stars
Awesome but Software does not work with M1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with M1 Mac Mini though the packaging says it is. Tried it with my MacBook Pro and the software was able to install but still not very functional. The keyboard itself is great, but I will be returning it.
I would recommend this to a friendRated 3 out of 5 stars
Probably not worth the money
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty decent although the keycaps are a little flimsy. I've gone through two of these just because the keycaps keep on breaking. Thank god for GSP
No, I would not recommend this to a friend- Pros mentioned:Keyboard quality, Rgb backlightingCons mentioned:Usb ports, Wrist rest
Rated 5 out of 5 stars
Logitech and choices
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech - G815 LIGHTSYNC RGB Mechanical Gaming Keyboard with GL Clicky Switch The Logitech 815 is a new design I have not seem from Logitech before. It is clearly a gaming keyboard with it individual RGB lighting, macro keys and ability to defeat the windows key. It also includes a USB passthrough and some very easy to use multimedia keys. The new design is the thin low profile format that is both modern looking and a departure from the standard designs we have had forever. My current gaming keyboard has a padded wrist rest. The logitech with its low profile doesn’t need a wrist rest which is nice and frees up room on your desktop. An interesting feature is also the G815 can be had with three different types of Logitech’s GL mechanical keys. The version I have is called the GL Clicky. This has a pleasant audible click and tactile feedback. They also offer GL Tactile with a bump when pressing down and a GL Linear that is claimed as completely smooth. I do like the Logitech GL mechanical keys and I use one daily in my office. If there is one thing I wish Logitech would have changed is the need to use up two USB ports. Some smaller computers might not have the extra USB port. And it also makes the cable thicker. I have another Logitech keyboard with full RBG lighting that works just fine using one USB connection. I suppose the second one is needed for the USB passthrough.The Logitech G815 looks great, has some of the nicest mechanical keys of any manufacturer and is a pleasure to use. The price does put it at the higher end level although, I am a big proponent of using quality peripherals for computers and especially gaming. Your keyboard, mouse and monitor are mostly what you interact with on a PC and can really make a difference that a slightly faster CPU might not even be noticed. And can also last through several upgrade cycles so choose them carefully. With Logitech products you almost can’t go wrong and now the options are even better.
I would recommend this to a friend Rated 3 out of 5 stars
Nice features but falls short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking keyboard with nice features to control the colors. A good gaming keyboard should be easy and nice to type on as well. Unfortunately it wasn't the case. I ended up returning it.
No, I would not recommend this to a friendRated 3 out of 5 stars
So So for the price.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So So for the price. The keyboard itself is fine, but Im still on the fence about how i feel about it. Its fine, and I still use it, but idk, it just doesn't grab me I guess.
I would recommend this to a friendRated 3 out of 5 stars
Meeeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but wears out fast and I bought it less than a month ago. #feelsbadman
No, I would not recommend this to a friendBrand response from Logitech
Posted .We truly apologize for the experience you've had. Please contact Logi G Support for further assistance in this case.
Rated 3 out of 5 stars
Download Trouble
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt download any profiles without getting a download failure. Returned it for the G915 and we will see about that one.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not a fan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well until it doesn’t. I game with it and when I click certain buttons together the keyboard takes over and I get random input from different keys. Not I’m not hacked I’ve checked and I’ll leave it at the. I plug in my old black widow and it works perfect and I never had the issue with that keyboard. ALSO alt tabbing is so much quicker with the other keyboard it would take 3/4 seconds
I would recommend this to a friendRated 3 out of 5 stars
Its okay
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Custom color setting suck. Its kinda annoying. Keyboard still works fine.
No, I would not recommend this to a friend- Cons mentioned:Software
Rated 1 out of 5 stars
Very Complex keyboard with no instructions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I contacted Ligitech for a manual for this very complex gaming keyboard and none are available. In disgust I returned the keyboard two days after I picked it up via curbside pickup at Best Buy. Perhaps for someone deeply involved in gaming all of the attributes of this keyboard's operation will be intuitive, but for someone not involved in gaming it's a nightmare.
No, I would not recommend this to a friendBrand response from Logitech
Posted .hello, I am sorry to hear about the issues you are having with the keyboard. There is a support page for this item on Logitech.com that should be able to answer all the questions you may have. Thank you for taking the time to write this review. We appreciate all the feedback
Rated 3 out of 5 stars
Light function is not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, liked my other keyboard better. The signs under the numbers do not light up! and is a small keyboard, very expensive for me.
No, I would not recommend this to a friend









