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Customer reviews

Rating 4.6 out of 5 stars with 1177 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers recognize the G840 Cloth Gaming Mouse Pad with Rubber Base (Extra Large) for its exceptional sound quality and comfortable design. Many appreciate the long battery life and suitable size for gaming, as well as its lightweight feel and reliable connectivity. Some find the price a bit high, while others have noted the bass can be a little strong and the overall volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,177 reviews
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable, Clean Sound, Can Hear the Footsteps

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been testing this headset for the past several days and I have to say it’s replaced my daily driver for gaming and It’ll probably be my main headset for work from home as well. Logitech seems like they really strived to make the best sounding headphones while also being appealing to pro gamers who are willing to use this product while having great quality and comfort that you need with hours of use on the daily. Sound is probably the first thing to dive into the details on. I don’t have the ear to tell the difference between a graphene driver and a neodymium driver, but what I will say is that these sound clean. I don’t hear any distortion or static at louder volumes. I can tell the difference whether it’s connect to my KVM switch or directly to the computer I’m using it on. I recommend plugging the wireless adapter directly into the PC as I got some static when using a hub. Also sounds really good when connected via headphone jack. As for sound profile, I prefer music without surround sound activated. I feel like there is unintentional volume leveling happening and I don’t get a consistent sound. Once I turned it off, I played with the EQ until I got the sound mix I like for music. I do wish there was a few extra sliders in the EQ for a finer level of control but this seems to be the standard for gaming headphones. Speaking of gaming, you want to flip that surround sound back on, because buddy, you can hear those footsteps running up behind you. Talk about anxiety. I tested this in Call of Duty MWII. I just played a few small maps where I knew I would have people frequently running around the map. You can hear the footsteps coming but I’m not trained well enough to pinpoint exactly where the enemy was popping up at. It was a lot of fun to experience the game in a different way than I had before. The next shining feature is the sound quality of the microphone and your ability to customize how you sound. Blue microphone is a technology owned by Logitech which specializes in making great sounding broadcasting microphones to try and pick up the most natural sound and detailed sound from your surroundings. These very sensitive instruments also allow for a detailed level of customization and playback features where you can make changes to how you sound in real time. It can be very important in competitive gaming to have a clear and heard voice because missing a call-out could be the difference between winning and losing. When it comes to streaming, you want your viewers to have a great listening experience as well. I’m not sure it replaces a dedicated microphone but if you’re looking to get great sound input and sound output all in the same product, I’d say these checks both boxes. Design and build quality are what I would consider in the premium category. The ear cuffs are comfortable use a leather cushion. The leather ones are swappable with a plush like material, not sure what to call it, but if you prefer that type of material, you can swap them out. I love this because if they get damaged or worn, you can just replace them. They’re USB type C rechargeable like all things should be, there’s a volume wheel and dedicated buttons for mute and modes. There is a slight swivel forward and full 90 degree swing back to allow contouring to your head as well as laying around your neck on the collar bone. It’s a mixed bag, but I like headphones that swivel with the ear cups facing down, which these do. The ear cuffs mount to a metal bracket that connects to the metal head band. The same leather cushion covers the headband and I’ve not had any fatigue at all on the top of my head with it. No issues with design or comfort. There is a few preferences I would have liked to have seen with the controls. The dedicated mute button makes a tone to indicate mute or unmuted, but I think it’s too subtle of a difference between on and off. I would have liked to have something less subtle, so I know for sure when I hit the button, which way It’s going. For now I just remember, button in, it’s on, button out, it’s off. Also, there’s no simultaneous Bluetooth/lightspeed mode. It’s one or the other. I’d say most people are probably buying this for gaming and will use the dongle on their gaming computer, but I also use my peripherals for work, so it would have been nice to have dual use. Switching, however, isn’t hard and it connects very quickly to your Bluetooth device and back to the lightspeed adapter. Again, a more aggressive indicator to which your using would be nice. A voiceover being the preference. Overall, I really like these headphones. I’ve adjusted to using these all day for work (music and podcasts when not using for meetings). Then I transition to gaming for a few hours before I take them off. Battery life is superb at 50 hours and I can use 3 or 4 days before it needs a charge. I really need Logitech to make a hard case for them so I can pack them with me without fear of banging around in my laptop bag.

  • Rated 4 out of 5 stars

    Mouse pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best keyboard mat very grate for work nice and long

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Headset for Gaming!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say it enough that love this headset! It is so comfortable, the sound quality is excellent - for both the speakers and the microphone, and the battery life is amazing! I charged the headset the day I received it, have been wearing it for at least 30 hours, and the battery is only down to 68%. It can connect to a computer via Bluetooth, the included Lightspeed dongle, or the included cable. I initially had a glitch when connected via Bluetooth, but either the Logitech software or Windows updated, and the error was fixed. In the process, I learned that Logitech support was also great when I spoke to them. The person on the phone actually listened to me and did not read from a script, so I was happy. At this point, the headset is working perfectly. If you have any issues, make sure the software and headset firmware are up to date since they recently pushed out an update. I highly recommend connecting via Lightspeed so everything can run through the Logitech G Hub software. It is extremely simple to use because Lightspeed is plug-and-play. It is as convenient as plugging a cable into an audio jack because the headset instantly connects to the dongle with no additional pairing. G Hub has some really impressive features like allowing people to fine-tune the speaker EQ settings along with every channel of 7.1 surround sound. Whether listening to music, game audio, or phone calls, I am happy with the high-quality audio. It sounds great whether loud or quiet. The bass is deep without distortion, but high-pitched pin drops are just as clear.  When it comes to the microphone, they have Blue Voice which blew me away. It has a ton of effects, both for fun and for professional use. Besides the entertaining effects like alien voices and things like that, it has a few professional broadcast profiles which clean up the sound to make the microphone audio crisp, clean, and a little deeper than my natural sound, without it being obnoxious or obvious that it is running through a processor.  Within each setting, they even have faders for fine-tuning the sounds. The microphone is also great at picking up voice while filtering out background noise such as pops, hisses, and my clothes dryer. While my webcam picks up the dryer loud and clear from the other room, the headset mic completely filters it out. I specifically tried the headset out on one of my games that is completely controlled by voice. It requires a good microphone to properly hear the commands and the headset worked perfectly with it.  This headset is comfortable to wear for hours on end. With the microphone being detachable, I can plug it in when needed or have it unplugged when I know I will not be using it. There are two different types of earpads included - memory foam leatherette and breathable velour. They are labeled with large, bright, contrasting letters inside the pads showing L or R, instead of the typical letters barely visible in the plastic of the headset. It makes it so easy to know which way to wear the headset when the mic is not attached. Another great feature of this headset is the tactile controls, including a rotating wheel for volume, a latching switch for the microphone mute, a sliding switch for power, and a momentary switch to switch between Bluetooth and Lightspeed. This makes it absolutely simple to activate the various features with little effort. I can feel whether or not the mic is muted or the power is on without having to look. The rotating wheel for volume allows for fine control instead of the typical 5-10 stops before the minimum or maximum levels. There are no playback controls on the headset, but this is not intended to be used for mobile uses. I would not want to be traveling or working out with this high-quality gaming headset, but I could not ask for better features when sitting at my desk. 

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor audio quality for rich budgets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with the audio quality on these. When paying that much you would expect far better quality. 10/10 do not recommend. I returned them the same day.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sad to know your experience with the Logitech - PRO X 2. It's surely not what we expect to deliver. However, we will forward it as a feedback to the appropriate team so they can look into it. Thanks a lot!

  • Rated 1 out of 5 stars

    Trash headset and trash store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side went 20 days from purchase out and of course I can't return it because I didn't buy an additional 15 days of return days from Best Buy. Trash headset and trash store

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're truly sorry to hear that the left side of your Logitech - PRO X 2 LIGHTSPEED Wireless Gaming Headset stopped working just after 20 days and that you're unable to return it through Best Buy's policy. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    disconnecting and reconnecting every 10-20 minutes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these headphones and all but the one things that sucks is that these keeps on disconnecting and reconnecting mid activity no matter what i do, even if i delete the driver or update doesnt work. nothing online helps and i tried talking to a logitech customer service they couldnt help. and i found out that I am not the only one that is having this happen too, like is this only happening to my pair or are they fixed on other pairs. but overall great headphones js if i pay 250 for a pair of headphones they shouldnt be disconnecting like that every 10-20 minutes

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's disappointing to hear and it's surely not what we expect to deliver. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Looks and sounds great

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren’t small, and for the size they are light but they certainly aren’t lightweights. If your number one priority is that you can travel extremely easily with them, I wouldn’t not recommend them, as I just took them on a trip where I only used a carry on with them, but they were a tad bulky. But if you are looking for a legit gaming headset that has some amazing features that all headsets (especially work ones) should have, then these may be the ones for you. Let’s start with comfort, what you give up for compactness you get back in build quality, looks, and comfort, I can easily wear these all day, though the leather pads make my ears get a little hot I love how they feel. But the more import feature is they they fit snuggly on my head without squeezing it and giving me a headache. One feature I almost always complain about is how headphones struggle switching between devices, these don’t switch automatically at all, there is a button to switch in between, it is absolutely perfect, I love it, I have the wireless dongle plugged into my laptop docking station (unless I’m gaming directly on my laptop) and Bluetooth hooked to my phone. Then I just hit the button to switch in between without having to shut one off after the auto transfer features fails. It’s absolutely amazing and leaves me wondering why other headsets don’t have this feature. I love that the mic detaches so I can just use them as a headset, and on top of that I love the mute button that is easy to tell what whether I am muted for meetings mostly as I use push to talk for gaming so I don’t have to reach for the mute button. The mic is also flexible and retains it shape so you place it exactly where you want. The best quality I’ve found for the mic is actually through the wireless adapter, hooked up to aux it works good but not amazingly, through the adapter and Bluetooth the quality is excellent. The power seems to last forever on these, they go and go. To top it off if you do kill them, the headset and mic work with the aux (that is 3.5mm on both sides) with no power. This seems like a given but it’s not always in my experience. One thing to note (which does make sense) is that the volume control doesn’t work when the headset is off and connected with aux. Lastly, they sound great. Overall, the only bad thing I have to say out these is the dongle is USB A and a little big, it should be USB C like the charging port on the headset itself. Pros: - Great build quality - Physical mute button - On/off switch (versus a button) - Volume control scroll wheel on headset - Manual switch between Bluetooth and wireless connection - Comfortable - Detachable Mic - L/R extreme visible before you put them on - Works via aux for mic and speakers without power - Sound great - Excellent battery life - Good fit Cons: - Not exactly compact though they fold into a manageable size - Dongle is large - Dongle is USB A

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G840 mouse pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech g840 mouse pad uses a surface texture closest to the optimal testing environment. Provides peak accuracy and consistency for gaming mice by providing optimal sensor imagery to translating mouse movement into cursor movement even at high speeds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No calls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No simultaneous bluetooth and unable to answer calls. Would love if it could be used for work and answering calls. Afterall it is a gaming headset so I get it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your valuable feedback and inputs. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Rated 2 out of 5 stars

    headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and uncomfortable and far from being lightweight.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the Logitech PRO X 2 LIGHTSPEED Wireless Gaming Headset not being as lightweight as you expected. We understand your frustration and appreciate your feedback. We'll continue to work on improving our product offerings to ensure a comfortable and enjoyable gaming experience.

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    These are Amazing!! Wireless + Gaming = Happiness

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Logitech G Pro x2 with Lightspeed technology is the best wireless gaming headphones I have personally tested and owned. Opening up the well laid out box, I was greeted with the quality headphones with soft vinyl earpads installed, a soft set if earpads, a charging cable, carry bag, microphone and more. The included USB dpngle is a MUST when using with the heaphones for speed, I was able to hear and see a differences between the built in BT of the PC and using the included dongle from Logitech, sometimes up to a full second thw sound was differing from the mouth or action. This was not as prevelant when paired with my Android Phone with the latest BT tech, my PC is not old but the motherboard is 3 years old already. The sound is amazing, especially when setup for Dolby Atmos with supporting games for it. The sound is very realistic and on point with direction, my $400 set of headhones that are wired are barely better in any sound category with the bass going to these Logitech. Yes, real bass, not over processed and fake bass that ruins the experience. The quick add/remove microphone is perfect for streamers, most of us have a separate mic, but, I can admit, the sound from this mic is great for any gamer and could be used for streaming with a proper sound equalization setup. Pros: Great clear Highs Clean Mids Amazing Not Over Processed Bass Best Wireless Headphones for sound delay, virtually none with the Logitech Dongle Two Sets of Ear Pads Carry Bag Quality Cables Easy Removable Mic Comfortable and LIGHT Quality Build Cons: Have not found one yet!! I am in love with these headphones, I can highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great headset - Game Time!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G PRO X 2 Lightspeed is phenomenal. I've been looking for a proper gaming headset for my son headed into the summer. We work from home, so reducing the gaming noise from his room while my husband and I are working is critical for our concentration. This is THE headset and he absolutely loves it. The battery life is no joke. It arrived already charged about 70% and after a week of gaming - all weekend and most evenings - the headset is still going strong. No doubt it can hit the 50 hours of life on a charge as promised. My son literally forgets that he's wearing the headset because it's so comfortable. I had to suggest that he take a break from it when he was just watching videos and not actually gaming online with his friends because he was still wearing it. The audio is incredibly clear using the Lightspeed headset. My son had a no clue how much he was missing in the audio of games using just the speakers on his laptop. He even said in one game it was so much better than listening through the laptop speakers that it sounded like a rock concert. Clear audio brings so much more life to his gaming experience. Lots of pros for this headset. The one challenge we've experienced is that occasionally the microphone seems to disconnect. The audio connection is retained, but the microphone doesn't work so we'll have to play with that a bit more to see if there's some gap we're missing that's causing that experience. Aside from that one issue, this is a fantastic headset. Perfect for online gaming whether it's online with friends or just gaming solo. I highly recommend this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Top Tier Sound!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large assortment of gaming headsets that I have collected over the years. They all have some great features, and I have finally found something that brings the best from each of them into one package! The Logitech Pro X2 Lightspeed headset has really blown me away! I will admit I thought that the addition of graphene drivers was kind of gimmicky, but let me tell you how wrong I was! The sound quality on these, at the price point, is really unbelievable to me. Rich sound and excellent punchy bass that I was not expecting at all. The 3d sound is also amazing, and has really saved me time and time again in Call of Duty! This headset is a game changer for me, I actually have solid 3D audio now, and I can hear footsteps from so far away! The battery life has been amazing too! So many hours of use so far and still have some power left, they definitely nailed it in that department! The detachable microphone is nice, and I use that feature a lot to pull it off when I am just watching movies/videos. They are very comfortable, I have used them for 5 hours with no break and my ears were not hot! That is pretty rare for me. If I had to give any feedback it would be that the mute button is really close to other buttons and that can be a little tricky to get used to, but it doesn't affect my love for this headset in any way!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Logitech PRO X2 LIGHTSPEED sound and feels good!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is super clear, great for gaming to hear low sneaky sounds. The 50mm Graphene drivers provide clear surrounding audio with low distortion—game sound cues from footsteps and actions pickups are easy to discern. This is a true Pro gaming headset and worth the wait for the new release. I truly love the wireless feature and rivals wired headset, the battery life is off the chart at easily 40 plus real time hours I have gotten. The wireless range is fantastic as well, I think it is like readily 70 feet of pure clarity and noise that is truly non existent. Console compatibility with popular gaming systems from PlayStation 5, Nintendo Switch and PlayStation 4. I do not do a lot of team play but the communication from the 6mm detachable microphone boom with Blue VO!CE technology allows you to communicate with clarity. The headset are fairly comfortable for long term gaming with noise isolating soft memory foam earpads and pretty cool on the ear. The price is very competitive considering the quality build, battery life, wireless range and the clarity of the microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    NICE GAMING HEADPHONES. LONG CHARGE AND GOOD RANGE

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have so many great features where to begin. The first thing I noticed about these headphones was the sleek design. These headphones are not only comfortable, they are study and fit on the ear snug but not tight. These wireless headphones deliver great sound and I don’t have a problem keeping a connection when I am using them. The frame on the headphones are light but sturdy and they do not make your ears sweat. The surround sound in these earphones are amazing. You can hear every little thing which make using these great when you are competing. The bass and sound make the gaming experience that much better and the mic is very comfortable and sturdy. My communication with these head phones are state of the art. The charge on the headphones last a very long time. I noticed the charge did not go down for at least 48 hours, this is a significant time to be able to wirelessly enjoy them without having to recharge, you also get great range with these as well. If you want a great gaming set of headphones you can’t go wrong with these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headset for Gaming. One small issue w/mine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely love these headphones, they sit well on my head and are easily adjusted. The button functionality is great, easy to mute, easy to switch the device you are paired to, easy to change volume. Nice sleep feature if you leave them on accidentally. Great battery life. I am by no means an audiophile but the sound quality is great for gaming and for listening to music. My only complaint, and this may be specific to my headphones, there is a strange snap/click sound that randomly occurs in the ear pieces. The headphones don't seem damaged in any way but 4-5 times now in the couple weeks I have owned them they will randomly snap/click in my ear and it's a painful sound. The best I can compare it to is the sound of something arcing within the ear piece but it happens at random times, like I said 4-5 times total in several weeks while wearing the headset multiple hours a day. If it were not for this then the headset would be perfect. Frustrating for such an expensive pair of headphones.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thank you for your feedback and truly sorry for the negative experience. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com:
      Name –
      Email address –
      Country –
      Product name –
      Brief description of the issue –

  • Rated 2 out of 5 stars

    Overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright, sound is ok, software is ok, mic is meh

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your valuable feedback. We truly appreciate your time and efforts. However, we regret to hear that the microphone did not meet your expectations. Your feedback is crucial to us. Hence, we'll forward this to our team for them to further look in to this.

  • Rated 1 out of 5 stars

    Kept disconnecting.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did hours of research only to find out this issue is common with many people. Has been refunded since.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech PRO X 2 LIGHTSPEED headset. We appreciate you taking the time to provide feedback, and we're sorry to hear you experienced the disconnecting issue and had to return the product. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    Yo Taylor, I'm really happy for you

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'ma let you finish, but KDA had one of the best videos of all time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was horrible in my opinion, and the sidetone was barely audible. My Void Elite Wireless sounds way better.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that the sound quality and sidetone on the Logitech PRO X 2 LIGHTSPEED Wireless Gaming Headset did not meet your expectations. We appreciate your feedback and will take it into consideration. Logitech