Customer Ratings & Reviews
- Model:
- 920-012670
- SKU:
- 6595193
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the G915 X LIGHTSPEED keyboard's high-quality build and satisfying key feel. Many appreciate the keyboard's sturdy construction and sleek design, along with the customizable RGB backlighting options. The tactile switches provide a quiet yet responsive typing experience. Overall, the keyboard is praised for its premium feel and excellent performance.
This summary was generated by AI based on customer reviews.
Perfection!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect keyboard! No complaints at all after months of use
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your kind words about the Logitech - G915 X LIGHTSPEED! We're thrilled to hear that you're completely satisfied with its performance after months of use. Your positive feedback is greatly appreciated.
Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy use keyboard, lighted and easy setup
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the Logitech G915 X LIGHTSPEED! We're glad to hear you're enjoying its ease of use and the illuminated keys. We appreciate your positive experience with the keyboard.
Poor Response
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a really bad double-response issue. I'm constantly getting multiple letters coming out with just normal typing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the double-response issue you're experiencing with your Logitech G915 X keyboard. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
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- Brief description of issue:
Double Inputs after a month of use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this keyboard as a replacement for my wired Corsair K95 and at first things were going great. A month afterward this keyboard is starting to have some major issues. Certain keys are beginning to have double inputs. At first, I thought it was only the keys used for mostly gaming but then the 'y' key started to double input which has no keybind set in any game. Since the keyboard was outside of Best Buy's return window I was forced to go through Logitech which was somehow a worse experience than attempting to buy a RTX 5090 on launch day.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the G915 X LIGHTSPEED keyboard. We're sorry to hear about the double input issues you've encountered after only a month of use, especially after initially having a positive experience. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
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- Brief description of issue:
GLITCHES WITHIN MONTHS - AWFUL WARRANTY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 3 months, the keyboard began operating poorly. Several keys are sticking, there is a lot of lag, and the G HUB (the application required to customize the products) is riddled with glitches. Logitech support is no help whatsoever; they stall the troubleshooting process, request proof of purchase, and then reject claims saying a LITERAL RECEIPT is insufficient. They refuse to honor their product warranty. DO NOT BUY THIS PRODUCT!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your detailed feedback on the Logitech G915 X LIGHTSPEED. We sincerely apologize for the issues you've experienced with key sticking, lag, and the G HUB software within just a few months of purchase. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
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Low quality. Bad customer service.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a year CTRL key stuck. Logitech told me to make a movie of the issue... I expected better service for a high price item... That's the second 915 and last I bought... Previous was having problems with keys as well.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about the recurring issues with your Logitech G915 X LIGHTSPEED keyboard, especially the CTRL key sticking and your frustrating experience with customer service. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
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- Brief description of issue:
Started out as a Great keyboard… but…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been a loyal Logitech G and MX user. Always enjoyed the quality they put into their products. Replaced my old G915 with the newer version expecting nothing but the best improvements. The G915X felt great quality wise and typing felt great too. Enjoyed the new improvements. About 3 weeks after I purchased I started to noticed double keys. There was no consistency as to when it would do it or any particular key. It started to get worse. I tried to go through Logitech support but they wanted me to send the keyboard in and I wasn’t going to wait around for them. Best Buy was awesome regarding giving me store credit for a faulty keyboard. Not sure Logitech is making the quality product it was known for. Ended up giving Corsair a try.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the double key issue you experienced with your keyboard after only three weeks, and we understand your frustration with the support process. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
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- Email Address:
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- Product Name:
- Brief description of issue:
