Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $397.00
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1127 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,127 reviews
  • Rated 1 out of 5 stars

    Doesn’t work with Xbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply doesn’t work with Xbox games. Tried on F1 22 and F1 21 as well as Forza Horizon 5. Pedal wrongs fine but steering wheel doesn’t respond and thus the car doesn’t turn. Bought two thinking the first was defective since the pedals worked fine but the second one had the same issue. Ended up returning both until a verified fix is available. Have the same wheel for my PS5 and it works fine so seems to just be an Xbox issue.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to hear about your negative experience with the G923 and that you had to return it. Rest assured, your feedback is valuable to us and will take it into consideration as we strive to improve our products.

  • Rated 1 out of 5 stars

    Product Arrived Damaged / Package appears used

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box arrived by shipping to my home heavily damaged and it appears the product had previously been opened. This is the second time I’ve had a problem with this exact order. The first time, the wrong model arrived. Very disappointed in Best Buy. Not what I expect from them.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry you are going through this. We'd recommend you to report this directly to BestBuy for further assistance.

  • Rated 2 out of 5 stars

    Power

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power supply stopped working for some reason. Tried commecting it to different outlets as well.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry to hear about it and this looks like an issue with the power supply. Please contact the Logitech support team as they're well equipped to help you find a more suitable resolution under warranty as soon as possible. Your product review is much appreciated, even if it highlighted areas for improvement. Your input is a vital part of our continuous development. Thanks so much!

  • Rated 1 out of 5 stars

    Doesn't work on PC. For Forza Horizon 3/4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its listed as compatible for Forza Horizon 4 on PC and Xbox. Sadly every time I start up Forza horizon 4, it isn't recognized as a compatible steering wheel.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Entry level setup don’t expect more

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making a lot of noise, and the force feedback is trash, returned. Entry level steering wheel for $400 not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good for slow cars, but anything above 60 no go.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game: Forza Horizon Five, this wheel constantly made me lose control of the vehicles, it is not realistic whatsoever, yes it works on the series x however as I mentioned it makes the cars practically unusable above 60MPH, not worth how much I paid. I returned the item.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that you had to deal with this problem! Reach out to Logi G Support and our dedicated team will find a solution regarding this issue.

  • Rated 5 out of 5 stars

    Feedback from the wheel is life-like

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whe wheel feel is excellent, i just wish the pedals provided the same life like feel

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, plugged it, played it, n it broke. Connection wasnt to great

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing and it looks like an issue. If you have not contacted the support already, please get in touch with the Logitech support team as they will help you with a more suitable resolution on first priority. Thanks so much!

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    WOW Factor of 5!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary: This is probably one of the coolest things I have had a chance to play with in a while! I remember in the 90’s when I got my first force feedback joystick for space simulators and it was a game changer… the G923 racing wheel provided me the same experience and wow factor with supported games. Here is my review of the racing wheel. Pros: • Feels like a real wheel • Force feedback feels extremely real • Pedals have proper resistance • Mounting brackets work on most tables • Minimal cables needed • Easy setup Cons • Bulky, hard to store • Had a few setup issues with some games • All features not widely supported • Pedals can slide around on carpet Unboxing: The interior of the box is pretty straight forward. Inside you will find very basic documentation, the wheel, pedals and required cables. The product is neatly packed and feels very shock resistant. I was very much impressed with the product as there is leather, aluminum accents (blue) and metal shift pedals. The pedals are metal as well. All items have great weight and feel premium. Setup: The product is mostly plug and play. Plug in the wheel to power, plug the pedals to the wheel and plug the USB cable into the computer. After that, install the Logitech software to get proper support. When you first plug it in to the computer or xbox, the wheel will rotate itself to the max range of motion and it is pretty cool to see. On the PC, after installing the software, the product would not recognize my actions in the test panels, but the issue was corrected after a computer reboot and never reoccurred. Xbox had no issues. Use: I mainly test on the PC with some minor testing on Xbox One X. I purchased the game GRID (2019) as it supports 100% of the features on this wheel. On Xbox I test with Forza Horizon 4 which does not support the force feedback but does support the use of a wheel. The WOW factor was instantly there in Grid. The wheel will transfer any bump, slip, crash or vibration to your hands. Keep in mind, this is not a rumble or bump like most force feedback, it feels like the actually feel you will obtain in a real car. If you slide your car out of control, the wheel will feel like you have lost traction. If you hit another car, you will feel the wheel simulating a push to the other side. It is amazing! The pedals work well. I found the brake to be a little on the stiff side which was only an issue on carpet as it caused the base to slide if I took my other foot off the base to stabilize it. On floor, it held fairly well. On Xbox I tested with Forza Horizon 4 which is supported with the exception of force feedback. It works pretty well and is highly responsive, but it did not feel necessary. There are only two games on their website that support all the features as of now. They are Grid (2019) and Assetto Corsa Competitzione for Xbox and PC. I hope more games will support the force feedback feature as it is amazing. I would love to play Forza games with this feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even close to real car driving, the wheel is way ro small eith extra unnecessary movements

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sim wheel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller kinda loud not compatible with a lot of games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wheel doesn’t connect + terrible customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wheel is supposed to be compatible with Forza Motorsport 6 on Xbox, but it isn’t. The console won’t recognize it at all in the game. Contacted Logitech support and they sent me instructions for how to connect it with a PC and then nothing else, despite my repeated attempts to get in touch through their online support portal. What a joke. I’ll be returning this wheel and go with Thrustmaster. Save yourself the headache and get a different wheel.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi phiro, thank you for your feedback! The award-winning Logitech G design is reengineered to dial into your game physics, delivering unprecedented realism. Feel the pistons pumping, the gravel crunching, and every shift, drift, and hairpin turn like never before. For support, please refer to: https://support.logi.com/hc/en-us/articles/360052210874 - Will, Logitech G.

  • Rated 4 out of 5 stars

    Feels like an arcade game

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun - need to purchase games with it. No games come with the console

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this was more compact and less wires …. Takes up a lot of space

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For a beginner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely not the set to buy for someone who has a real 500+hp car. This is more made for the 4 cylinder "I think my car is fast" driver. Go with a Thrustmaster if youbown a serious car.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 2 out of 5 stars

    Return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned product. Not what my son expected. The steering wheel was small. For the price the product seemed cheap.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Grannyipad, Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Rated 3 out of 5 stars

    Great product, awful shipping preparation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but awful shipping! This was a gift and it was shipped in the original box that was banged during shipping, in my opinion I do not need to ask them to prepare the product as needed for shipping. It is the last time I ask to Best Buy to ship anything.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy for console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wheel was at too sensitive and the peddlers were stiff

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Tae243,
      I am sorry that the G923 did not meet your expectations. Try adjusting the G923 using the computer and the G HBUB app. Also, you can adjust the steering and braking sensitivity on the game settings. Feel free to contact the Logitech support team for personalized assistance. Logitech appreciates your product review. - Leo from Logitech

  • Rated 1 out of 5 stars

    ONLY LASTED 1 YEAR!!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a Christmas present one year ago. NOW the wheel is broken!!! It says it is connected to the system but won't anything. And no, this was not due to abuse or overuse. Spent $400 for 1 year of use. Ridiculous!

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Very Cool & Fun

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a racing set up for gaming. This is my first time reviewing one. First, I notice how sturdy this product is and is well built. The pedals are as well. The Trueforce is excellent and adds to the experience. The set up was easy. Connect the wires, plug into tv, and done; cables are located at the bottom of the steering wheel. The box comes with the steering wheel and pedals only. The bottom of the steering also has built-in clamps for a better experience. The clamps are not long enough to use for all tables. I could not clamp the steering wheel on my desk. I had to use a school textbook to stabilized the steering wheel. I highly recommend looking into a racing set up if you plan to use this product to get the full experience of the setup. I found it hard to use it without clamping on to something. Another thing I notice is the little racing games its compatible. I was lucky enough that I got a compatible game so I can enjoy the racing set up. I recommend researching what matches are compatible. I am planning to purchase a racing chair now. I understand the price might be a significant factor since it requires additional parts to get the full experience. I am new to racing gaming, but I am enjoying a lot. I recommend.

    I would recommend this to a friend