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Customer Ratings & Reviews

Your price for this item is $397.00
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1127 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,127 of 1,127 reviews
  • Rated 3 out of 5 stars

    Go with fanatec

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. Should’ve gone for a fanatec wheel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Probably the worst wheel on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super notchy gears, very vague. For the money the Thrustmaster that’s belt driven is much much better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fix the images

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're showing a G920 under a G923 the G923 is the Playstation version G920 is Xbox but both work for PC

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback. We'd like to let you know that the G923 is available in two variants that is for PlayStation/PC (PN: 941-000147) and Xbox Series X|S /Xbox One/PC (PN: 941-000156). However, the G920 is only for Xbox/PC whereas the G29 is for PlayStation/PC.

  • Rated 1 out of 5 stars

    Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did nothing wrong, I purchased this wheel and straight out of the box the wheel was wobbly took it back and opened another in store once return was complete. The second one was wobbly as well and decided to just get a full refund. Buy a Monza or Fanatec (bundles starting at 425$ shipped).

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's truly unfortunate and we're sorry about the negative experience you had with our product. We'll make sure to share it with the right team. Thanks for bringing it to our notice.

  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will not work for PC. Save your money and buy something else.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Mike, I am so sorry to hear you were unable to get it to work with your PC. This only works on Windows based PCs. Here is the set up guide to help you further https://www.logitech.com/assets/65932/g923-racing-wheel-qsg.pdf. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 1 out of 5 stars

    Disappointed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got home. Cut open the box in exactment, just to be disappointed. the wheel and the pedals were just thrown in a brown box. and taped up and was missing the power cable. on the phone for 2 hours. all they could do was exchange it, or give me a 25$ credit. Very Very DIsappointed.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Tyler, Very sorry to hear about your disappointment with the G923 Racing Wheel for Xbox and PC and it missing the power cable. It sounds like bought a refurbished or returned item that Best Buy re-packaged. Perhaps exchanging it and making sure that a power cord is included is your best option. Hope that you're able to get this resolved with Best Buy. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 1 out of 5 stars

    Bad build quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product never worked from the moment I plugged it in. Waste of my money.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Justin, thank you for sharing your experience with the G923 Racing Wheel. I'm sorry that you were not able to get the product to work when you plugged it in. Logitech does have a support page that can assist you with set up. You can visit this link to get additional information about set up: https://support.logi.com/hc/en-us/articles/360052210874-Getting-Started-G923 There is a tab for FAQ that might also give you some quality information on troubleshooting any of the set up steps that you were not able to get done. Thank yo for being a Logitech customer. Kristi from Logitech