Customer Ratings & Reviews

Not a knock on the product and thus the 5 star review still. This is 100% on Best Buy and the point their customer service has degraded to. Seasonal sales are always a great time to pick up devices when they're typically discounted a lot. CyberMonday 2025 had this kit on sale for $100 off. Picked it up via the App and I was happy about it. Delivered the next evening but....it's the PS version. Go in the next day to switch it out to get the Xbox version and to my surprise, the discount is not applied and I'm being asked to pay full price. Why? Because, despite being the exact same product but for different consoles, the SKU number is different and thus different products. And not one at Best Buy (store or customer support) is willing to put the customer first and say "Hey, we understand, holiday rush and shopping, we will give you the credit/discount in good faith." For me personally, this has become the last piece that is pushing me away from being a Best Buy first tech store. I will be using NewEgg or other online stores first, Best Buy as a last resort. The product itself is great. Package was great and accomplished the required goals of protecting the pieces. Instructions were straight forward and easy to follow. Assembly, especially when you have a mounting piece (picked up a dedicated table designed for it) was a piece of case. Use of the product is easy and straight forward. It was a present for my oldest son who enjoys racing sims like Forza. Took him a little bit to get used to the change with force feedback and other aspects that are different than a controller. Overall, great product and would absolutely recommend it.

The Logitech G923 Racing Wheel and Pedals is an excellent choice for racing enthusiasts seeking a realistic and immersive experience. Compatible with Xbox Series X|S, Xbox One, and PC, it features TrueForce feedback technology that syncs with in-game physics and audio for lifelike vibrations and resistance, making every turn and drift feel authentic. The leather-wrapped wheel and sturdy metal pedals offer a premium build, though the brake pedal may feel stiff for some users. Setup is straightforward, and it works seamlessly with popular racing titles like Forza Horizon 5 and iRacing. While TrueForce is only supported in select games, the overall performance, durability, and customization options make the G923 a standout choice for serious racers.

Wheel and pedals are well-made. The wheel itself is comfortable to grip and and the layout of the buttons make them easy to access. The pedals are of good quality, and each one has a different level of resistance. My favorite feature is the “Trueforce” Force Feedback, which uses haptic feedback to make it as realistic as possible. Not all games support this, but the ones that do, are truly amazing to experience. The only negatives I have is that there are not buttons for all LB/RB//RT/LT, it is dependent on the game of how they behave. Also, the brake can be difficult to depress, and you will want to adjust the sensitivity in the games.

Great entry wheel for sim driving. This is my first gaming wheel and it’s been a real pleasure! Adds a lot of immersion to every game. The force feedback feels good. The pedals are really good a little to close for my liking but really good quality. The pedals are also easily modifiable so that spacing problem I had was an easy fix. Is the wheel just as good as a direct drive wheel. No, but it’s close. As an adult I can tell you it’s still a good wheel but buy a direct drive instead. I plan on doing so in the future because I’ve had so much fun with this wheel, but the wheel feels a bit childish. I’d recommend this wheel for teens. I also want to add. True force! Is it a gimmick? Yes it is but I love it and I wish more games implemented it. So if you want to buy the wheel for the true force option it’s only on a few games so I wouldn’t buy it for that reason. Also also do not buy this wheel if you plan on mainly playing The Crew 2. I have no idea but the game hates this wheel and will constantly crash or stutter your game. Any time I played and had the game on 60 fps it would stutter like crazy then freeze then eventually crash. Game worked just fine with MNK but the moment I plugged in the wheel it was not a great experience. The game did run when I switched to 30 fps but I spent way to much money to build a nice pc to be playing games on 30 fps.

I bought this to play BeamNG and Assetto Corsa, and as an entry racing wheel, it's been pretty okay. The wheel feels a bit small but the feedback is neat and the construction is solid. The pedals feel a bit cheaper, and I think they could build in better floor grips so they're not sliding around so easily when you have to apply full brakes. Great starter set for folks new to racing games and want a better experience than a controller. If you're looking for the best of the best, I'd consider other options.

The wheel is great for the price, it has multiple extra buttons that are nice, but only work on one game on xbox that being Assetto Corsa Competizione. The force feedback is pretty good considering it’s a gear driven wheelbase and true force is a pretty cool feature for the games that support it. The wheel gets fairly loud when playing certain games, especially when going off-road in Forza Horizon 5. The pedals are pretty good especially the break pedal, it has a point where it’s not very stiff then gets much stiffer which is helpful when driving cars that don’t have ABS as that point is about where the brakes start to lock up. The only real issue I’ve had is that there isn’t enough force feedback for certain things, for example when drifting if you go over a curb you lose the fine details of the force feedback. Otherwise I’m very happy with my purchase and would definitely like to upgrade to the G PRO in the future as Logitech has proven that they have good quality products for a good price.

This is my first racing wheel purchase and it is well worth it! I will admit, the brake pedal is a bit stiff, but other than that this is a great rig to start on. I've seen there are complaints that the force feedback is not powerful enough, but if you're like me and have no context of any other more powerful wheels, this is great! I use it for Forza Horizon 5 for Xbox series x and Assetto Corsa on Steam.

Works great for a starter wheel, great quality and easy to setup.

This wheel has a smooth, realistic feel to the touch and in how it maneuvers. Compatible w most driving games, but not Mario Kart. Simple set up.

I thought TrueForce would just be a marginal improvement over the prior wheels I had from Logitech, Thrustmaster and Fanatec, perhaps a bit more vibrations and that's it. Boy was I wrong and proceeded to have my mind completely blown by Dirt 2.0 at its realism and ability to put you inside the actual car. This is as real of force feedback as it gets to driving a real car and it's absolutely something that should not be missed. A lot of reviews on this wheel have never even touched a TrueForce game. Do yourself a favor and fire up Dirt Rally 2.0. In other news, the quality of the wheel is also fantastic, though the only complaint I have is that I would've liked bigger rubber pads below the pedals and some additional rubber pads at the mounting points below the wheel. However, these are easily fixable and due to how good TrueForce is I would've given this 6 out of 5 if I could for exceeding my expectations.

love it and easy to setup goes great with the driving chair.. bought the chair some where else but bought the steering wheel, pedals and gear shifter from here and would do it again

This is a very good wheel. I gave it a conservative 4 stars because they don't allow fractions, or it would be 4.75. The ding is because I had to uninstall/reinstall Forza Motorsport 7 on Xbox X to get it to see the wheel. I previously tried a G920, and it didn't work either. Frustrated, I got the idea to try removing the game and reinstalling with the wheel attached and it worked. The break pedal is much better than the G920, so I don't regret paying more for this one, plus the feedback is more realistic and smoother game play. Some other downsides are that you still can't use the LED's across the top of the wheel, or the other dials in FM7. I can't wait for FM8 to come out and hope this wheel can really shine and use all its features fully. Worth noting, I have the wheel mounted in one of those metal frame stand and the pedals bolted into the base of the stand.

Good quality but will have to wait until PC and Xbox games support the newer features like the trueforce feedback. Well made and sturdy. Pedals stay put on carpet because of spikes. Expensive and if you don't care for new features get an older version for way cheaper. Will be supported on new Xbox Series X so a plus

The Logitech G923 Racing Wheel and Pedals for Xbox One X/S is a game-changer for racing enthusiasts. Its TRUEFORCE feedback delivers immersive, realistic vibrations, enhancing games like Forza Horizon 5. The hand-stitched leather wheel and polished metal pedals feel premium. Setup is easy, but the brake pedal is stiff. Highly recommend for immersive sim racing at Best Buy

Did an order pick up and was notified when the order was ready. When I arrived to the store it was very easy to find the pickup location and the customer service was great. The steering wheel from logitech works amazing and feels so good with the driving.

Easy to set up. I recommend this product for beginners.

My first wheel and I am blown away. This thing feels like the real deal and has strong resistance. High quality.

Great purchase but the price is a bit much. I wasn’t positive on spending that much but compared to spending upwards of $800+ for a more advanced setup but after playing on it for a few weeks it hasn’t done anything weird or had any issues with high force feedback gameplay. If it can handle Assetto Corsa drifting with a good amount of ffb I’d say it’s worth buying if you can’t or don’t want to spend a lot of money on a higher end rig.

I’ve had so much fun with this product. I use it alongside my PC. It makes driving experiences that much more fun especially truck simulator. Breaths new life into an otherwise dull experience.

Works seamlessly on most games but some games can’t find it and apparently it’s due to the manufacturer not making it compatible! Other than that, the response time is fast, the breaks are extremely stiff, and the wheel shake on curbs and dirt/gravel make the immersion beautiful! If the game excepts the wheel, experience is 10/10! While using this wheel, I’ve learned I need to get the metal frame because I can truly get at least started in sim racing with this!